You only ever seem to hear complaints about travel insurance companies and that we're a bunch of cheating lying thieves. Well, we thought we'd open the lid on a little of what we do and tell it as it is from some of the people we have helped.
It’s cliché but true: accidents happen all the time but you never count on one happening to you. I was skiing in Canada when I took a fall and injured my left knee. I was taken from the slopes to a local Emergency Centre, in great pain, where they took X-rays and examined me. The doctors told me I had torn my Anterior Cruciate Ligament (ACL) and, more than likely, also had some ligament damage in my other knee.
Canada