You only ever seem to hear complaints about travel insurance companies and that we're a bunch of cheating lying thieves. Well, we thought we'd open the lid on a little of what we do and tell it as it is from some of the people we have helped.
I was jogging along a footpath, about four metres from a main highway and then… well, God only knows what happened. I woke up, face down, with my leg all twisted. I was in immense pain. I don't remember being hit by a vehicle or a person — I have no idea how it happened. I called for help but most people just ignored me. Finally a Red Cross ambulance arrived and took me to Emergency at a nearby hospital: this was the beginning of a long road to recovery. You do not want to be stuck in hospital in Costa Rica.
Costa Rica
Emergency medical treatment including ambulance, hospital care, X-rays, a temporary cast, transfer to USA for surgery by an orthopaedic surgeon. Total costs $159,479
PAID AUD $159,479
I was snowboarding on Blackcomb Mountain when I lost control and crashed — hard. My left arm and head took the brunt of the impact and I was left lying on the slopes, unconscious. When I came too, I knew there was something seriously wrong with my arm. Soon after, the ski patrol arrived and helped with emergency treatment.
Whistler, Canada