COVID-19 Travel Alerts: Lockdowns and Border Closures

Which countries have closed their borders and introduced restrictions? What does coronavirus (COVID-19) mean for you and your travel plans?

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La Castellana area of Bogota, which is usually packed, now deserted during the coronavirus lockdown Photo © Getty Images/Devasahayam Chandra Dhas

What's happening around the world: coronavirus (COVID-19) travel restrictions – updated 22 May, 2020

Please note: This is not a complete list of all restrictions - it focuses on major lockdowns, border closures, and air traffic suspensions, which are subject to change rapidly. We will attempt to keep this updated as much as possible, but please check official country websites and local news sources for the latest information. If you don't see a country listed here, be sure to check for any restrictions they may have in place.

Wondering how your travel insurance might be affected by the COVID-19 outbreak? Find answers to some of our common questions about COVID-19.

Which countries have lockdowns and shelter-in-place measures?

North America

Canada: Canada has banned entry to the country, unless you are a Canadian citizen, permanent resident or their immediate families, temporary foreign workers, and some international students until 30 June, 2020. From 26 March, all travelers arriving in Canada are legally required to self-isolate for 14 days as a precaution. Restrictions on movements within the country may vary between regions, but generally include a ban on social gatherings, closure of education facilities and many public facilities including museums and cinemas, closure of bars and restaurants, and only limited public transport services might be available.

United States: If you are allowed entry to the USA, you may be asked to self-isolate for up to 14 days upon arrival. On 21 April, President Trump announced he will suspend immigration into the US for at least 60 days. The border is closed between Canada and Mexico to all non-essential travel. Restrictions differ between states, where some states have stay-at-home orders in place, and others are partially reopening businesses and removing movement restrictions. The CDC recommends people stay home as much as possible, and when out to avoid close contact.

Cuba: From 2 April, all international flights to Cuba have been suspended until further notice. Anyone who has not left on a scheduled flight will have to stay in their designated accommodation. Restrictions are in place until 31 May, including the suspension of transport between provinces and within cities, physical distancing of one meter is required, and police will be patrolling the streets to enforce these measures.

Honduras: On 15 March, Honduras closed its land, air and maritime borders. A curfew is in place until 24 May, only allowing movement between 7am and 5pm depending on your identity card digits, and all but essential shops and services have been closed.

Jamaica: All air and seaports are closed until 31 May, with controlled re-entry for Jamaican nationals. A nationwide curfew from 8pm to 5am will be in place until 24 May. Essential businesses can operate from 8am to 4pm. Anyone working in an essential service will be allowed to leave home. Public transport is restricted, and gatherings of more than 10 people are banned in Jamaica until further notice. People must wear masks in public.

Mexico: On 30 March a national health emergency was declared, and from 21 April Phase 3 of the COVID-19 response plan was rolled out, including social distancing and the suspension of all non-essential businesses and activities until 30 May. People should remain at home whenever possible, especially those over the age of 60, anyone with an underlying medical condition, and pregnant women. Individual states of Mexico may have different restrictions. The land border between the US and Mexico has closed to all non-essential traffic. Some airlines are imposing their own additional restrictions on travelers, different from the Mexican government guidelines.

South America

Argentina: The nationwide quarantine has been extended to midnight on 24 May. Provinces with less than 500,000 residents are allowed to ease movement and business restrictions. In provinces where quarantine remains, people will only be able to leave their homes to buy necessities, such as medicines or food, in their local area. Anyone outside their accommodation who cannot give justification may be charged with committing a public health crime. Argentina's borders are closed to all incoming foreigners until 24 May. All commercial flights have been suspended until 1 September.

Brazil: From 30 March, foreign citizens will not be able to enter Brazil. From 19 March, all terrestrial borders have been closed to neighboring countries in South America, except for Brazilian citizens and resident foreign nationals. A statewide quarantine in São Paulo is in effect until at least 31 May. A stay-at-home order is in place for Rio de Janeiro until 31 May. Non-essential businesses and public spaces have been closed in most states where quarantine rules have been implemented. Wearing protective face masks is mandatory in multiple areas of the country.

Bolivia: All international flights to and from Bolivia have been suspended, and all land border crossings are closed until 31 May. From 11 May some restrictions are being relaxed, allowing one person per household to go outside for essential business between the hours of 6am and 2pm (previously 7am to 12pm). A ‘dynamic quarantine’ comes into effect from 11 May, where towns and cities will be classified as high, medium or moderate risk based on coronavirus (COVID-19) statistics, and restrictions per region will be determined by the level of risk.

Chile: Borders are closed to non-Chileans until further notice. Anyone arriving in Chile must undergo 14 days of quarantine. Returning residents must self-quarantine for 14 days. A nationwide, night-time curfew to keep people off the streets is in place from 10pm to 5am. Strict quarantine measures are in place for various regions.

Colombia: Nationwide isolation measures are in effect until midnight 31 May, restricting social contact and movement to essential activities only (which would include obtaining food supplies and access to medical services). Non-Colombian citizens and non-Colombian residents are prohibited from arriving in Colombia. All land and sea borders are closed. Airports have closed to international traffic until 31 May.

Ecuador: From 16 March, international flights have been suspended, and foreign travelers are no longer admitted by air, land or sea until 31 May. A state of emergency is in place until 16 June. From 3 May, some restrictions will be eased depending on the level of risk in each region using a “traffic light” system, which classifies areas in red, amber or green.

Paraguay: From 4 May, some businesses will reopen, and face masks are mandatory in public. Phase two of restriction relaxation will be rolled out on 25 May. There are restrictions for private vehicles, and intercity travel between departments is restricted. All borders are closed and passenger flights have been suspended until further notice.

Peru: A state of emergency is in place, and all borders are closed until at least 24 May. A nationwide curfew is in place from 8pm until 4am each day. In Tumbes, Piura, Lambayeque, La Libertad and Loreto, the curfew will start earlier, from 4pm to 4am. All people must wear face masks while outside.

Central America

Panama: From 16 March, only nationals and residents of Panama can enter the country, and any arrivals must self-quarantine for 14 days. International flights have been suspended until 22 June. A mandatory quarantine and 24-hour curfew is in place, which means people can only shop for food and medication during one hour (with a half-hour grace period either side) according to the last digit of your passport. People should not leave their accommodation outside of these times unless it is an emergency (or you fall under one of the limited exemptions). From 1 April, only women can leave home on Mondays, Wednesdays and Fridays and only men can leave home on Tuesdays, Thursdays and Saturdays. Everyone must stay home on Sundays.

Europe

Albania: All flights to and from Tirana International Airport have been suspended until further notice. All borders are closed except for freight. A State of Emergency is in place until 23 June. A curfew from 9pm to 5am during the week is in place for red zones, and less restrictive measures are applied to green zones.

The Netherlands: Travelers arriving from outside the European Union (EU) and other Schengen Area will be denied entry to the Netherlands until 15 June. Travelers from high-risk areas must fill in a ‘fit-to-fly’ health declaration form, and if permitted to fly, are advised to quarantine themselves for at least 14 days. A ban on events that require a permit will be in place until 1 September, 2020. People should continue to maintain 5ft (1.5m) distance from others. Passengers must wear a face mask on public transport from 1 June.

North Macedonia: From 16 April, a state of emergency is in place until 29 May. This includes a curfew from 7pm to 5am. Public transport restrictions are in place. All border crossings in North Macedonia are now closed for foreign citizens. Airports have closed until further notice. Travelers returning to North Macedonia from high-to-medium risk COVID-19 affected countries will be banned from entering, anyone else will go into mandatory 14-day self-quarantine.

United Kingdom: NOTE: different rules apply through the UK with the national governments of England, Wales, Scotland and Northern Ireland easing lockdown in different phases and at different times. 
Some restrictions have been eased, but the lockdown has been extended to 1 June. Exercise outdoors is unlimited and no longer restricted. Non-essential shops have been closed and social gatherings of more than two people have been banned. People are still asked to stay at home unless leaving for essential activities. The FCO advises British nationals against all but essential international travel. From 10 May, the lockdown will be eased across the country in stages.

Italy: Italy is slowly moving through a phased exit from lockdown conditions. Inter-regional travel and international travel will be allowed from 3 June, allowing unrestricted travel from EU and Schengen Area countries, as well as the UK, Andorra, Monaco, San Marino and Vatican City, without a 14-day quarantine. Travel to Italy is only possible for emergency purposes. Anyone who arrives in Italy from overseas must self-isolate for 14 days. You must also fill out a self-declaration form, stating the purpose of your trip.

Spain: Only Spanish citizens, and those who can prove they are a resident in Spain, will be allowed to enter the country through airports, ports or land borders until 23 May. Upon arrival, all foreign travelers and residents arriving in Spain must undergo 14 days of self-quarantine. These people must wear a facemask at all times in public, and are only allowed to make essential trips to supermarkets or pharmacies. A four-stage de-escalation plan to ease the current restrictions in Spain was announced on 28 April, and is expected to take at least 8 weeks.

Ireland: Anyone entering Ireland from overseas must self-isolate for 14 days on arrival, and must fill out a health passenger locator form to identify where they will be isolating. A country-wide stay at home order is in place until 8 June, however, some restrictions have been relaxed from 18 May.

Romania: Unless you are a diplomat, Romanian resident or traveler from the UK, EU or EEA countries and Switzerland, you will be refused entry to Romania. All travelers arriving in Romania must self-isolate for 14 days on arrival. From 15 May, a less restrictive 'state of alert' has replaced the state of emergency. Some businesses have reopened, however, gatherings of more than three people outside of home remain prohibited.

Middle East

Armenia: A state of emergency is in place until 13 June, however some restrictions were lifted on 4 May including the opening of some businesses. Social distancing guidelines must still be followed. Most foreign nationals are not permitted to enter the country due to restrictions. Anyone who does enter Armenia will undergo health screening on arrival, which may include self-isolation, quarantine or hospitalization.

Jordan: Commercial flights in to and out of Jordan have stopped, and all land and sea borders are closed until 25 May. During the Eid holiday, which falls from 22 – 25 May, there will be a 24-hour curfew. On Saturday 23 May, people can only move on foot. On 24 – 25 May, vehicles will be permitted, with the odd-even registration plate system in place for Amman. Wearing a face mask and gloves in public places is now mandatory.

Saudi Arabia: From 15 March, international flights and sea routes have been suspended. There are restrictions at some land border crossings. A daily curfew from 5pm to 9am may differ between regions during the month of Ramadan. There is a ban on gatherings in public places, public transport has been suspended and non-essential businesses have closed.

Lebanon: The entry ban and border closure is in effect until 7 June. A state of emergency and lockdown measures are in place until 7 June, including a nationwide curfew from 7pm to 5am. From 4 May, a phased relaxation on restrictions began, including the reopening of factories, wholesale markets and retail shops.

Turkey: All international passenger flights have been suspended indefinitely from 28 March. Only Turkish nationals or residents are permitted to enter the country, and must undergo 14 days of self-isolation upon arrival. From 23 May to 26 May, there will be a nationwide lockdown implemented during the Eid al-Fitr holiday. People must wear protective face masks on public transport, at markets, grocery stores and other public places.

Qatar: From 16 March until further notice, only Qatari nationals and permanent residents are allowed to enter the country, and must quarantine for 14 days upon arrival. Transit is still possible, and some flights continue to operate. From 22 May, all citizens and residents must download the GPS and Bluetooth COVID-19 tracking app, EHTERAZ. Public transport has been suspended, and all social gatherings are prohibited. Most non-essential businesses are closed until 30 May. Face masks are mandatory in all public places.

United Arab Emirates: From 19 March, UAE Citizens are only allowed to enter, and entry of other UAE Residents who are abroad has been suspended. There is a 10pm to 6am curfew in place during the month of Ramadan from 24 April. Public transport will not operate from 8pm until 6am. From 24 April, Dubai's shopping malls and markets will reopen during restricted hours, but strict social distancing will apply. Essential stores such as pharmacies and supermarkets are open.

Asia

Bangladesh: International flights are suspended until at least 30 May. Anyone arriving from coronavirus-affected countries must complete a Health Declaration Form and Passenger Locator Form provided by cabin crew, and must quarantine for 14 days upon arrival. Bangladesh has imposed a nationwide lockdown until 30 May. Public transport has been suspended and people must stay home from 6pm until 6am each day. From 4 May, some businesses and shopping centers are permitted to reopen.

Cambodia: The state of emergency has been extended until further notice. An inter-provincial travel ban was lifted on 17 April, however, lockdown measures such as the closure of non-essential businesses remain in place. Land borders are closed. There are restrictions on entry for travelers arriving from (or residents of) France, Germany, Italy, Spain, the USA and Iran. Anyone who does arrive must stay 14-days in a mandatory government quarantine center. Tourist visas, e-visas, visa on arrival have been suspended from 31 March until further notice. Visa extensions will be denied for foreigners who are not registered on the Foreigners Present in Cambodia System (FPCS) by 1 July, 2020.

India: International flights are suspended until 31 May, and returning residents must quarantine for 14 days upon arrival. All land borders are now closed. From March 25, Prime Minister Narendra Modi has called for "total lockdown" in India, and this has been extended to 31 May. All districts of India have been divided into ‘green’, ‘amber’ and ‘red’ zones, based on the level of coronavirus (COVID-19) infection. Each state may have different restrictions, and some areas might relax restrictions sooner than others.

Indonesia: All foreign nationals are banned from entering or transiting via Indonesia from 2 April. Any returning residents must self-quarantine for 14 days upon arrival. Extra security will be deployed nationwide to make sure people are following distancing rules during Ramadan from 24 Apri to 31 May. A Large-Scale Social Restrictions (PSBB) program is in effect for various regions of the country, including the closure of non-essential businesses, reduction of public transport, and a ban on gatherings of more than five people.

Japan: A State of Emergency remains in place for the prefectures of Tokyo, Kanagawa, Chiba, Saitama, and Hokkaido until 31 May. Restrictions will differ between prefectures, but it is advised to avoid all unecessary travel between regions and to stay at home unless leaving for essential reasons. From 3 April, any non-Japanese residents that have visited any countries listed here will be denied entry to Japan, with a few exceptions. Anyone who arrives in Japan may undergo a coronavirus screening test, and must self-isolate for 14 days at a designated location, plus avoid using public transport.

Philippines: All international flights have been suspended from 3 May. From 11 May, all passengers arriving into Manila’s Ninoy Aquino Airport will be tested for coronavirus (COVID-19) and must quarantine for at least 14 days. Metro Manila, Laguna and Cebu City are under an "enhanced community quarantine" until 31 May. This includes public movement restrictions to buying food, medicine and other essential items necessary for survival. Stay-at-home orders and closure of non-essential businesses are part of the lockdown measures, and will remain in place for areas that are high-risk. Lower risk areas will be placed under a less strict quarantine from 1 May. There is disruption to domestic travel and public transport has been shut down.

Africa

Côte d’Ivoire: All flights in and out of the country have been suspended, and land and sea borders have closed until 31 May. A nationwide curfew from 9pm until 5am ended on 15 May, however a state of emergency remains in place until 31 May.

Chad: All international flights are suspended until 31 May. A curfew is in place from 8pm until 5am in the capital N'Djamena, Logone Occidental, Logone Oriental, Mayo-Kebbi Ouest, Mayo-Kebbi Est, Mandalia and Logone Gana in Chari-Baguirmi region, and N'Djamena-Fara in Hadjer-Lamis until 27 May.

Guinea: All land and sea borders have been closed until further notice. International flights from anywhere with more than 50 cases of COVID-19 are suspended until further notice. Until 14 June, there is a curfew in place from 9pm to 5am, gatherings of more than 20 people are banned, and wearing a mask is mandatory in public.

Guinea-Bissau: A state of emergency is in place until 26 May, including a curfew that only allows people to leave home to buy essentials such as food and medicine from 6am to 5pm each day. All land and sea borders are closed, and commercial flights have been suspended.

South Africa: All borders are closed to foreign nationals, and flights have been suspended. A five-level approach to lockdown restrictions has been introduced. From 1 May, South Africa moved from level 5 to level 4. There is a curfew from 8pm to 5am, strict rules around social distancing, and police and military are enforcing lockdown measures. A facial mask is mandatory in public.

Kenya: All international flights are suspended until at least 6 June. All arrivals must self-quarantine or quarantine at a government facility for 14 days. Land borders have closed, with the exception of cargo trucks. Nairobi lockdown has been extended to 6 June. Other areas of the country have closed public transportation and marketplaces, including the Old Town area of Mombasa. There is a nationwide curfew from 7pm to 5am when all people must stay home, except for essential service workers. People must wear masks in public.

Morocco: A State of Health Emergency was declared on 20 March, and has been extended until 10 June. Movement within towns and cities is restricted to shopping for essential supplies or seeking medical help. An “exceptional movement certificate” is required from the Moroccan authorities. A 7pm to 5am night-time movement ban is in effect from 25 April until 26 May. People must wear masks while in public in Morocco. All international travel in and out of Morocco has been suspended. Passenger ferry services have also stopped. The land borders with Ceuta and Melilla are also closed.

Which countries have border closures, curfews, and mandatory quarantines?

North America

Anguilla: Anguilla’s sea and airports have closed to all passengers until 31 May. From 17 March, anyone who has traveled outside of the Caribbean region within the previous 14 days will be quarantined for 14 days on arrival. The temporary restrictions on the movement of people and banning of public gatherings were lifted on 29 April. The ferry between St. Martin and Angilla has been suspended until further notice.

Antigua and Barbuda: From 27 March, all ports of entry on the island of Barbuda are closed. Borders on the island of Antigua have also been consolidated. The commercial flight ban will be lifted on 1 June, 2020. All inbound travelers must undergo 14 days of self-isolation. A state of emergency is in place until 31 July, including a curfew from 9pm to 5am. All public gatherings have been banned, wearing a face mask in public is mandatory, and social distancing measures are in place.

Barbados: Anyone arriving in Barbados will be placed in a government quarantine facility for 14 days. Businesses have reopened and people must wear face masks while outside their homes between the hours of 5am and 8pm.

Bermuda: All flights have been suspended until further notice. Non-residents will no longer be allowed to land on Bermuda. From 4 April there was a nationwide shelter in place order until 2 May. From 2 May, a 10pm to 6am curfew replaced the shelter-in-place order, and gatherings of more than 10 people are not allowed.

British Virgin Islands: From 19 March, entry is prohibited by sea or air for all visitors who are not residents or their dependents. Medical examinations and to quarantine for up to 14 days upon arrival are in place for all arrivals. The borders will remain closed until 1 June. A 7pm to 6am curfew is in place until 24 May. Faith-based gatherings of up to 20 people are allowed, and activities such as shopping for groceries or at pharmacies, visiting petrol stations, banks and seeking medical help is allowed, as well as inter-island ferry services.

Cayman Islands: Airports have been shut for all inbound and outbound international passenger flights. Gatherings of more than two people are banned, and social activities have restrictions, as well as the closure of non-essential businesses. Movement is restricted to essential purposes only. Adults with last names beginning with A – K can shop on Mondays, Wednesdays and Fridays. Adults with last names beginning with L – Z can shop on Tuesdays, Thursdays and Saturdays. Banking for A – K is allowed on Mondays and Wednesdays, while the L – Z group is allowed to do banking on Tuesdays and Thursdays. Anyone can enter a bank on Friday.

Dominican Republic: A national state of emergency came into effect on 19 March, and has been extended to 1 June. This includes a 7pm to 6am curfew from Monday to Saturday, and a 5pm to 5am curfew on Sundays. All air, land and sea borders are closed until 1 June. Face masks must be worn in public and in the workplace.

Dominica: A state of emergency is in place until 30 June. From 26 March, Dominica’s Douglas-Charles Airport and Cane Airport are closed to commercial traffic. All arrivals must quarantine for 14 days. There is a curfew between 7pm to 5am Monday to Friday, and 6pm to 5am Saturday to Monday until 26 May. Restrictions are being gradually eased. Wearing a protective face mask in public is mandatory. Restrictions on gatherings of more than 10 people are in place, and schools have been closed.

Grenada: A lockdown was in place until 12 May, and some non-essential businesses have reopened, including some beaches between the hours of 5am and 11am. The 24 hour curfew has been downgraded to 7pm until 5am. The use of masks in public is required. Grenada's airport was closed on 23 March, and disembarking cruise vessels is not permitted until further notice. Limited ferries will operate between Carriacou and Petit Martinique.

The Bahamas: The Bahamas have closed all airports and ports to incoming flights and vessels until 1 July, 2020. Returning residents must quarantine for 14 days upon returning from aborad. A state of emergency and strict 24/7 curfew is in place until 29 May. All weekends in May will have strict lockdown measures in place, from 9pm on Friday shops will close until 5am on Mondays. Some islands have relaxed restrictions.

Haiti: A state of emergency was declared in Haiti on 19 March, and has been extended until 19 July. Measures include the closure of all ports of entry, a curfew between 8pm and 5am, and a ban on all events/gatherings of more than 10 people. Wearing masks in public is required from 11 May.

Montserrat: From 26 March, only resident permit holders and Montserratians (or family members) will be permitted entry, and there are enhanced health screenings in place. All new arrivals are required to self-isolate for 14 days. Gatherings of more than four people have been prohibited. From 1 May some restrictions have been eased, allowing some businesses to reopen. People must stay home unless they are exercising or shopping for essential supplies.

St Lucia: There is a national state of emergency in place until 31 May, and all borders are closed until further notice. Movement has been restricted to essential activities only. A curfew is in place from 9pm until 5am until 31 May.

St Vincent and the Grenadines: All international flights have been suspended until further notice, except for a once-a-day flight between St Vincent to Barbados. Two-week self-quarantine is mandatory for anyone arriving in the country. Physical distancing measures are in place, including no more than 30 people are allowed in supermarkets at any one time.

St Kitts and Nevis: From 25 March, St Kitts and Nevis has closed its borders to all arriving passengers. The sea port and airports are closed to nationals, residents and foreign visitors. There is a 24-hour curfew in place until 23 May, only allowing people to leave home to buy groceries or medicine on 18 – 22 May between the hours of 5am and 8pm. Wearing a mask in public is mandatory.

Trinidad and Tobago: From 22 March, Trinidad and Tobago's air and maritime borders are closed until 1 June. From 12 May, some businesses have been allowed to reopen, and multiple restrictions are beginning to be eased in the country. Wearing a face mask in public remains mandatory.

Turks and Caicos: From 23 March, borders have been closed to non-residents on Turks and Caicos Islands until 1 June. There is a ban on gatherings of more than 25 people, education facilities have closed, movement between islands is discouraged and non-essential businesses have closed until 25 May when restrictions will be eased in the territory. Cruise ships will be banned from docking at the islands until 30 June, 2020.

Central America

Belize: All borders have been closed until 29 June. From 1 April, nationwide state of emergency is in place until 29 June, and this includes a nationwide overnight curfew from 8pm to 5am. From 25 April, restrictions began to relax as public transportation restarts, and some non-essential businesses will open so long as social distancing measures are followed.

Costa Rica: The government has closed its borders to all coming foreigners from 18 March. Only residents and legal citizens will be allowed to enter the country until 15 June, but upon entry they will have to self-isolate for 14 days. From 23 March, all beaches, temples and religious services were closed. From 1 May some activities are allowed to reopen, however many restrictions are still in place.

El Salvador: There is a ban on international passenger flights until further notice. Only Salvadorans, foreign residents and accredited diplomats are permitted to enter the country, and are subject to 30 days of quarantine under strict conditions at a government-designated facility. From 21 March, a 24/7 national curfew is in place until 6 June. Only essential services will operate, and one person per household can go out to buy supplies. You must wear a mask in public.

Guatemala: All borders have been closed indefinitely to non-residents, and returning residents must quarantine for 15 days on arrival. A state of calamity will be in place until 5 June, and there is a curfew from 5pm to 5am until 25 May. Travel between departments is banned, and public transport is suspended. Non-essential businesses and recreational activities are still prohibited, such as visiting beaches, lakes and rivers.

Nicaragua: From 29 April, preventive measures have been implemented nationwide, including social distancing, the use of face masks in public, and thorough disinfection of public transport and facilities. The borders were closed on 19 April until further notice. International flights have been suspended from 9 April.

South America

Guyana: International flights are suspended until 3 June. From 3 April, there is a daily curfew in place from 6pm to 6am until 3 June. Essential workers are exempt from the curfew, and banks, supermarkets, food delivery services, and petrol stations are allowed to operate between the hours of 6am and 5pm.

Uruguay: Borders have been partially closed, and many flights are suspended. Social distancing is recommended to all people, and all large commercial premises, such as shopping centers, have closed for an undefined period, with the exception of pharmacies and supermarkets. Some schools have reopened.

Suriname: Suriname closed its land and sea borders on 14 March. There was a curfew in place from 8pm to 6am until 10 May, after which there is a three-stage exit from lockdown. From 11 May, small businesses will reopen. From 18 May, schools and restaurants will open, and public transport will resume but people must wear masks. From 1 June, all non-essential businesses will reopen, and flights should resume.

Venezuela: Broders are closed and commercial flights have been suspended until 12 June. Schools closed from 16 March, passengers on the Caracas Metro must wear masks, the whole country is in lockdown until 12 June. Public transport, food supplies and health services stay open. Most petrol stations have shut down to conserve fuel, and the stations that remain open will be operated by the military, who are rationing supplies.

Europe

Austria: Innsbruck airport closed on 23 March for three months. There are border restrictions in place with neighboring countries until 31 May. Anyone arriving in the country by air must provide a medical certificate with a negative COVID-19 result (no older than four days) or undergo mandatory 14 days in quarantine. Nationwide lockdown began to lift from 2 May. Hotels and tourist attractions are closed until 29 May. Face masks are compulsory in public.

Belgium: Movement and travel abroad for non-essential purposes is restricted, and there is an entry ban until 15 June for all non-EU citizens and residents. All arrivals should self-quarantine at home. From 4 May, some non-essential businesses and sporting activities have resumed, so long as distancing measures are followed. Wearing face masks on public transport is compulsory from 4 May.

Belarus: All arrivals from countries that are affected by coronavirus must self-isolate for a period of 14 days, regardless of whether they show symptoms. Borders remain open, and there are only minimal recommendations in place, to stay away from crowded areas, use hand sanitizer and wear masks, especially if the person falls under an at-risk category. A ban on public gatherings expired on 6 April, 2020.

Bosnia and Herzegovina: Entry at borders is prohibited to all foreign nationals other than residents, diplomats, and EUFOR/NATO staff. Anyone who has entered the country is required to self-isolate for 14 days. There is a curfew in the Republika Srpska from 10pm to 5am. People must still wear protective masks and keep their distance in public.

Bulgaria: A state of emergency was lifted on 13 May. Social distancing measures and a ban on public gatherings will remain in place for two months. Some businesses have reopened from 6 May, and there are capacity restrictions in restaurants and cafes. All international rail traffic has been suspended, and most land borders are closed or have restrictions. Contact your airline to find out how flight cancellations or rescheduling may affect you. Mandatory quarantine of 14 days for anyone eligible to enter the country remains in place.

Croatia: Foreign nationals will be able to enter the country for business purposes or urgent personal reasons. A ban on non-EU nationals will remain in place until 15 June. The final phase of lifting restrictions happened on 11 May, lifting the ban on gatherings of more than 10 people, and the opening of sports and recreation centers, national parks, and shops. Hygiene and social distancing measures continue to apply.

Cyprus: Non-Cypriots are not permitted to enter the country for tourism. A complete ban on flights (except cargo and humanitarian flights) to and from Cyprus will apply until 28 May. There are checkpoints between Northern Cyprus and the Republic of Cyprus. The 10pm to 6am curfew ended on 21 May in the Republic of Cyprus. Restrictions began to be relaxed from 4 May, including the reopening of some retail businesses, public offices, places of worship and markets. Restrictions have been extended in Northern Cyprus to 1 June, including a 9pm to 6am curfew.

Denmark: A border closure is in effect until 31 May, only allowing Danish citizens, transiting passengers or those with a "worthy purpose". Gatherings of more than ten people have been banned until 8 June, when gatherings of 50 people will be allowed. Supermarkets and pharmacies are open. Shopping centers, higher education facilities, restaurants and cafes have reopened from 11 May as the restrictions begin to ease. Public gatherings of more than 500 people are not permitted until at least 31 August.

Greenland: On 13 March, the Danish Government closed off borders to non-Danish citizens who are traveling for non-essential purposes, and this remains in place until 1 June. From 25 April, domestic travel resumed and some businesses, including cafes, hairdressers and bars, reopened in Greenland.

Finland: Finnish borders are closed to all non-residents (with some limited exemptions) until 14 June. Lockdown measures are being lifted in various regions of the country. The limit on gatherings will be increased to 50 people from 1 June.

Germany: Germany has opened its borders with Luxembourg from 16 May. Germany, Austria, France and Switzerland are easing cross-border travel restrictions to those who are traveling for business and family visits from 16 May, with health checks in place. Borders will fully reopen from 15 June. All shops have been allowed to reopen from 6 May, so long as social distancing rules are followed until 5 June. All large-scale public events are banned until 31 August, and on 21 April it was announced that Oktoberfest has been canceled for 2020.

France: France, Austria, Germany and Switzerland are easing cross-border travel restrictions to those who are traveling for business and family visits from 16 May, with health checks in place. Borders will fully reopen to these countries from 15 June. The borders with non-European countries remain closed until further notice. All incoming travelers must undergo mandatory 14-day quarantine upon arrival. Anyone who wants to enter France must complete a form prior to arrival to confirm they don't fall under any of the entry bans. From 11 May, France has entered a period of progressive deconfinement, where restrictions around the country will be relaxed depending on the status of each department, which will be categorized as ‘red’ or ‘green’.

Georgia: From 18 March, foreign citizens and foreigners with Georgian residence permits will not be allowed to enter Georgia until 1 July, when land borders and international flights will open with safe corridors. Anyone arriving in Georgia must undergo 14 days of compulsory quarantine. The ban on domestic travel will be lifted on 15 June. A state of emergency is in place until 22 May, when the nationwide curfew of 9pm to 6am will end. Gatherings of more than 10 people are not allowed.

Greece: Greece has suspended entry to the country for all non-EU citizens until 15 June. From 18 May, people are allowed to travel around mainland Greece, and to Crete and Evia, however, travel to all other Greek islands remains restricted unless you can provide proof you are a permanent resident of the island. Restrictions have been lifted, and from 18 May, museums, archaeological sites and entertainment facilities have also opened. Public gatherings of more than 10 people remain forbidden.

Hungary: Hungary's borders are closed, and only Hungarian citizens are allowed to enter the country. Hungary and Slovenia will begin to reopen their borders with each other, starting from 1 June. Lockdown measures are being relaxed across the country. From 27 April, passengers on public transport in Budapest must wear a facemask.

Iceland: From 24 April until 15 June, international arrivals who cannot prove they are traveling to Iceland for a specified essential reason from outside the European Union and the Schengen Area will be denied entry. Any visitors must quarantine for 14 days from the day of their arrival. From 4 May, limits on social gatherings have been increased from 20 to 50 people, education facilities and some businesses will be allowed to reopen but must follow physical distancing guidelines.

Estonia: From 17 March, only Estonian residents or foreign citizens whose family member lives in Estonia will be permitted to enter. From 16 March, a compulsory 14-day quarantine for anyone entering the country is in place. From 15 May, the border with Latvia and Lithuania has opened, and the 14-day quarantine will be lifted for these residents. Most non-essential businesses have reopened, but must follow social distancing measures which remain in place.

Latvia: The state of emergency, which includes border closures, travel restrictions and a ban on public gatherings, has been extended until 9 June. Only Latvian citizens and Latvian residents who hold residency documentation are allowed into the country. From 15 May, the border with Estonia and Lithuania has opened, and the 14-day quarantine will be lifted for visitors between these countries.

Lithuania: From 15 May, the border with Latvia and Estonia has opened, and the 14-day quarantine will be lifted for residents of these countries. Arrivals from all other countries (except Poland) must self-isolate for 14 days. Quarantine measures are in place in Lithuania until 31 May. Some restrictions have been relaxed in a phased approach. People are required to cover their mouth and nose, using a mask or a scarf, in public.

Malta: From 21 March, all flights have been suspended. From 4 May, face masks are mandatory in public as restrictions ease in the country. Some non-essential businesses have reopened, however public gatherings of more than four people (who are not from the same household) are banned, and social distancing of 6.5ft (2m) is encouraged.

Luxembourg: Luxembourg Airport remains open on a limited basis. Most flights are canceled, but contact your airline directly for further information. Non-essential shops have closed, and the public is forbidden to leave their house for social activity or host any social events at home. Movements outside are encouraged to be kept to a minimum.

Moldova: Foreigners who do not hold Moldovan residency are currently not permitted to enter Moldova. From 17 March, all scheduled international passenger flights to and from Chisinau International Airport have been suspended. Most border crossings to Romania and the Ukraine have closed. A public health emergency is in place until 30 June. From 16 May it is mandatory to wear a face mask on public transport and in enclosed public spaces.

Montenegro: Entry via marinas has reopened to foreign nationals, but all visitors must undergo 14 days of quarantine at a government facility, plus 14 days of self-isolation afterward. All international flights, rail and road traffic has been suspended until 1 June. Movement restrictions are in place including social distancing of two meters, face masks must be worn on public and private transport.

Norway: Non-Norweigan nationals are not allowed to enter the country, and there are partial border closures in place. Non-residents are still able to transit via Norwegian airports as long as the final destination is not within Norway. Social distancing rules apply. From 20 April, restrictions have been relaxed around some businesses which have been permitted to reopen.

Russia: Restrictions on entry to Russia will apply to almost all foreign nationals until further notice. All arrivals should remain in quarantine for 14 days. There are restrictions in place throughout the country, and they differ between regions. Mass gatherings are prohibited, and all Russians who are over the age of 65 or have chronic illness must stay home.

Serbia: From 7 May, the 6pm to 5am curfew and the state of emergency has ended. Gatherings of more than 20 people are still banned. All airports in Serbia are closed to international flights until further notice. From 1 June, the border with Montenegro, Albania, Bosnia and Herzegovina and North Macedonia will reopen. To enter, travelers must show a negative test result and a certificate from a Serbian consulate for COVID-19 not older than 72 hours.

Sweden: Anyone arriving in Sweden from outside the European Union and other Schengen Area countries will be denied entry until 15 June. People are being asked to follow physical distancing measures, gatherings of more than 50 people have been banned, remote working is encouraged and domestic travel is discouraged, but not banned. Vulnerable people, such as the elderly, are recommended to stay at home, and shops and public transport should limit the number of people.

Switzerland: Entry into Switzerland from all countries except Liechtenstein is only possible for Swiss citizens, Liechtenstein citizens, holders of Swiss resident permits, cross-border workers, those transiting with an onward ticket within the same day (not overnight) and those with "compelling reasons". Border restrictions will be relaxed from 15 June. Most non-essential businesses reopened from 27 April. Further restrictions on public transport were relaxed from 11 May. The ban on gatherings will be eased from 8 June.

Kosovo: Non-Kosovo citizens are not permitted entry via land borders. A number of border crossings with neighboring countries are closed for passenger traffic if you try to leave by land. From 18 May, phase two of the easing of restrictions began. Intercity and public transport has resumed, and people are now allowed to spend four hours outside a day, in 120-minute blocks. Face masks are mandatory in public.

Slovakia: A State of Emergency was declared on 12 March. Entry to Slovakia is permitted only for Slovak citizens and foreign residents. Face masks are mandatory anywhere outside of home. From 21 May, if Slovak residents travel to a neighboring country and return within 24 hours, they do not have to take a COVID-19 test or undergo a 14-day quarantine. From 20 May, the final stage of lockdown restrictions have been relaxed. Businesses must continue to follow hygiene and social distancing rules.

Ukraine: From 15 March, non-residents of Ukraine are not allowed to enter the country. Borders with Romania, Moldova, Poland, Slovakia and Hungary have reopened from 20 May. The border with Belarus and Russia remains closed. Since 17 March, all international passenger flights have been suspended until 15 June. Restrictive measures were in place until 22 May, when the country began phase 2 of its exit from lockdown.

Poland: Borders will remain closed until 12 June, and non-Polish nationals are not allowed to enter the country (with only a few exceptions). International rail is suspended until 25 May, and air transport is suspended until 23 May. Some movement restrictions have been relaxed in Poland, such as the reopening of public parks, churches, museums, libraries, cultural venues and shops. Social distancing guidelines of 6.5ft (2m) must be followed. Wearing a facemask is required in public places.

Portugal: A three-stage de-escalation plan will roll out over two weeks from 4 May. All commercial flights to and from Spain are suspended until 15 June. Flights to and from countries outside the European Union are banned until 15 June. Norway, Iceland, Switzerland, Liechtenstein, the United Kingdom, the United States, Venezuela, Canada, South Africa, and São Paulo and Rio de Janeiro in Brazil are exempt. Face masks are required in all public places, and businesses that have reopened must take protective measures including following social distancing guidelines. Public gatherings of more than 10 people are still banned.

Africa

Algeria: All international flights are suspended, and land borders are closed. Returning Algerian nationals must undergo quarantine for 14 days. A 1pm to 7am curfew is in place for the two-day Eid al-Fitr holiday from 23 to 24 May. A 5pm to 7pm curfew is in place for Algiers, Oran, Bejaia, Sétif, Tizi Ouzou, Tipaza, Tlemcen, Ain Defla and Médéa provinces until 29 May. A 7pm to 7am curfew is in place for the rest of the country until 29 May. Face masks will be mandatory in public from 23 May.

Angola: From 20 March, all land, sea and air entry points are closed. Only humanitarian flights and cargo will be in operation. Until 25 May, a state of emergency is in effect, including a ban on travel to and from Luanda, a stay at home order for residents, the closure of shops (except for essential stores), and restrictions on the capacity of public transport.

Botswana: Botswana has closed its borders except to citizens and residents until 31 May, and returning residents will be subject to a 14-day quarantine in government facilities. From 2 April, a lockdown was in place until 7 May, when some businesses were allowed to reopen while following health and safety guidelines. People are now allowed to exercise outdoors in the morning and evening, but should still stay at home unless leaving home for essential supplies or work. It is mandatory to wear a face mask in public from 1 May.

Benin: From 30 March, movement restrictions are in place to protect vulnerable communities until 10 May. Social distancing, stopping shared public transport, closing bars and nightclubs and banning gatherings of more than 10 people. Wearing masks in public is mandatory. From 11 May, the restrictions will be eased in the country.

Burundi: All flights in and out of Bujumbura International Airport (except for cargo flights) have been suspended. Screening measures are in place at both air and road borders, and arrivals from affected countries will be placed in compulsory quarantine for 14 days.

Burkina Faso: All ports of entry are closed indefinitely. A daily curfew from 9pm until 4am is in effect from 20 April. Large public gatherings are banned and non-essential businesses and public venues have been closed. Intercity travel and public transport in urban areas has been suspended. It is mandatory to wear a face mask in public places.

Cameroon: Cameroon has closed all its land, sea and air borders. Face masks are mandatory in public. Travel within the country is limited to essential only, and gatherings of more than 50 people have been banned. Restrictions on bars, restaurants and leisure facilities have been lifted.

Cape Verde: A state of emergency has been extended to 29 May for the island of Santiago. The state of emergency has been replaced with a deconfinement period in Boa Vista, São Vicente, Maio, Fogo, Brava, Sal, São Nicolau and Santo Antão. Where the emergency measures are in place, people can only leave home for essential supplies, essential work or to walk pets. All commercial flights and inter-island flights and ferries will remain suspended until 30 June.

Central African Republic: Non-essential services have been suspended, and gatherings of more than 15 people have been banned. On 14 April, all commercial flights were suspended until further notice. There is a mandatory 14-day self-quarantine for anyone entering CAR from a destination with local transmission of coronavirus (COVID-19).

Comoros: All international flights have been suspended until further notice from 23 March. A mandatory 14-day quarantine is in place for any arriving travelers. Public gatherings of more than 20 people and inter-island travel has been banned. All mosques and schools are also closed. From 25 April, there is a curfew from 8pm to 5am. Public transport passenger capacity is limited, and people must wear face masks in banks, pharmacies and medical centers.

The Republic of Congo: From 21 March, all ports of entry have closed. Gatherings of more than 50 people are prohibited, all shops except those selling food and essential products have closed. A curfew is in place from 8pm until 5am, and people can only leave their homes for essential work, or purchasing medicine, getting medical help or buying groceries. These lockdown measures are in place until 31 May.

The Democratic Republic of Congo: From 20 March, all major international flights in and out of the DRC are suspended. Land and maritime borders are closed, except for one border crossing with Zambia. A state of emergency ended on 9 May, however lockdown restrictions are still in place, and these may vary between regions. Fines are being handed out to anyone not wearing a mask in public where they are required.

Djibouti: All international commercial flights to and from Djibouti have been suspended from 18 March until at least 1 September, 2020. Land borders are also closed until then. Face masks are mandatory in public. Some local restrictions began to lift from 6 May, and the phased relaxation of lockdown should finish on 15 June, when restaurants reopen.

Equatorial Guinea: All international flights have been suspended. All land, air and sea borders have been closed. All travelers arriving from affected countries must remain in quarantine for a period of 14 days. A state of emergency, including measures such as suspending travel between districts and asking people to refrain from non-essential movement, is in place until 31 May. The use of masks is obligatory outside of home.

Egypt: All international flights have been suspended until further notice. Any arrivals to Egypt, including returning Egyptian residents, will self-quarantine for 28 days under government supervision at designated hotels. A curfew is in place until 23 May from 9pm to 6am. From 24–29 May, the curfew will run from 5pm to 6am during the Muslim Eid al-Fitr holiday. From 30 May to 13 June, the curfew will be in place from 8pm to 6am. It will become mandatory to wear a mask in public from 30 May.

Ethiopia: Ethiopia has closed all land borders. All passengers arriving into the country will be subject to mandatory 14-day quarantine in hotels designated by local authorities, and costs are covered by passengers. From 8 April, a nationwide state of emergency has been declared, and there are restrictions in place, such as a ban on gatherings of more than three people, reduction of public transport, private vehicle restrictions and non-essential businesses have closed.

Eritrea: A stay at home order, the suspension of public transport and a ban on international flights will remain in place until further notice. Returning residents will be required to quarantine for 21 days upon arrival.

eSwatini: From 6 May, the partial lockdown has been extended until further notice, with only some businesses allowed to reopen. Non-essential intercity travel is still prohibited, public gatherings of more than 20 people are banned, and local public transport is only available for essential movements. Only citizens and residents are allowed to enter eSwatini, but must quarantine for 14 days when they arrive.

The Gambia: From 27 March, a state of emergency is in place until 9 June. All land borders have been closed, air traffic is suspended and non-essential businesses have closed.

Senegal: A State of Emergency has been declared until 2 June. Public gatherings have been cancelled, travel between regions is prohibited, and there is a curfew from 9pm until 5am. All commercial flights have been banned until 31 May, with the exception of flights with special authorization. Borders with neighboring countries are closed.

Somalia: All passenger flights have been suspended, and all land borders are closed. Anyone who arrives in Somalia is subject to 14 days hotel quarantine at their own expense. In the capital, Mogadishu, major roads, businesses and mosques have been closed and residents ordered to stay home, plus there is a nighttime curfew from 7pm to 5am.

Gabon: All international flights have been suspended, and all land and sea borders have closed indefinitely. A curfew is in place from 7.30pm to 6am until further notice. Social distancing measures, a ban on gatherings and closure of bars, universities and places of worship are in place since the state of emergency ended.

Ghana: All borders are closed until 31 May, but domestic flights are permitted to fly. Lockdown in Greater Accra and Greater Kumasi regions was lifted on 20 April, however, school closures, public transport capacity restrictions and a ban on public and religious gatherings were in place until 10 May. Face masks are required in public in Greater Accra and Cape Coast.

Lesotho: From 29 March until 5 May, a nationwide lockdown was in place. From 6 May, some businesses have reopened, and face masks must be worn in public. The border with South Africa has closed. All travelers arriving in Lesotho will be screened for coronavirus, and must self-isolate for 14 days. Anyone showing symptoms of coronavirus may be placed in an isolation facility in a government hospital.

Liberia: From 23 March, all commercial flights were suspended and all land borders have been closed until further notice. From 10 April, a nationwide State of Emergency is in place until 10 July.

Mauritania: All flights between Mauritania and other countries are suspended. Borders have been closed. There is a nationwide curfew from 6pm until 6am, and all restaurants and cafes were closed on 19 March.

Madagascar: A state of emergency is in place until 31 May, including a curfew from 9pm to 4am. Sanitary checks are in place between cities, and gatherings of more than 50 people are banned. Some restrictions have been eased from 20 April to allow some people to return to work. Madagascar has suspended all international flights until further notice.

Mali: Malian authorities have suspended commercial flights from 19 March. Schools are closed, social gatherings of more than 50 people are banned, and nightclubs and bars have closed until further notice. There is a curfew from 9pm to 5am.

Malawi: All international flights are suspended. From 4 April, foreign visitors are not allowed to enter the country. A State of Disaster was declared on 20 March, and gatherings of more than 100 people are banned.

Mauritius: Lockdown measures are in place until 1 June. A ban on entry by any travelers began on 19 March, this includes returning residents.

Mozambique: A state of emergency has been declared until 30 May, and there are limitations on movements within the country, as well as the banning of public and private meetings. Wearing a face mask is mandatory in public places. All borders have closed, and 14-day mandatory self-quarantine is required for anyone upon arrival.

Namibia: A state of emergency was declared on March 17. All commercial flights have been canceled, and entry to Namibia is banned for all foreign nationals. Ports and some land borders have been closed until 1 June. From 5 May, face masks must be worn in public and gatherings of more than 10 people remain banned, while other restrictions have been lifted.

Niger: All flights in and out of the country have been suspended until 23 May. Land borders have also closed. A State of Emergency has been declared.

Nigeria: All airports are closed to international commercial flights until 4 June. Most restrictions are in place until 1 June. "Precision lockdowns" will be implemented in areas where COVID-19 is dramatically increasing, and less strict restrictions will be in place for other areas. There is a nationwide curfew from 8pm and 6am, and the mandatory use of facemasks in public. Travel between states should be postponed.

Rwanda: All flights to or from Kigali International Airport are suspended until further notice. All borders have been closed, except to Rwandan citizens and legal residents. Any returning residents must undergo 14 days of quarantine. Masks must be worn in public at all times. From 4 May, some people have returned to work, outdoor exercise is now allowed, and hotels and restaurants can operate until 7pm each day while following health guidelines. A curfew is in place from 8pm to 5am.

São Tomé and Príncipe: From 19 March, entry is prohibited for all foreign travelers. From 1 May, to travel between Sao Tome and Principe, residents must be tested for the virus prior to entry or exit from either region. Restrictions are in place until 31 May, including a curfew from 7pm to 5am and the closure of non-essential businesses. Masks are mandatory in public.

Seychelles: All restrictions on movement were lifted on 4 May, including a 7pm to 6am nationwide curfew. From 25 March, all foreign visitors will be denied entry until commercial flights operate from 1 June, 2020.

Sierra Leone: A 9pm to 6am curfew is in place, public gatherings have been banned and non-essential travel between districts is restricted. All flights have been suspended until further notice, and all land borders have closed. It is mandatory to wear a face mask in public.

Sudan: On 16 March, Sudan closed all airports, ports, and land crossings and declared a public health emergency. Commercial flights are banned until 31 May. A 24/7 lockdown in Khartoum state began on 18 April, where people can only leave home between 6am and 1pm to shop locally for essentials, and this is in place until 2 June. Curfews are in effect throughout the rest of the country.

South Sudan: A daily curfew is in place from 8pm to 6am, and there are restrictions on movement within the country. All borders are closed until further notice. All domestic flights and private transport is suspended until 29 April.

Tunisia: International flights were suspended on March 18, and anyone arriving in Tunisia must self-quarantine for 14 days on arrival. Maritime borders are closed. Some businesses have reopened from, and public transport has resumed. A curfew between 11pm and 5am remains in place. Facemasks are mandatory in public and at workplaces nationwide. Travel between cities and regions is prohibited.

Togo: A state of emergency was declared on 2 April, and this will be in place for three months. There is a curfew from 7pm to 6am. Arrivals in Togo from countries with a significant number of coronavirus cases will be obliged to self-isolate. All land borders are closed from 22 March, and several cities are closed from 21 March.

Uganda: From 22 March, Entebbe International airport is closed to passenger planes. Land borders and lake ports have closed, except for cargo. All arrivals will be placed in mandatory quarantine at their own expense for 14 days. Lockdown is in place until 7 June, and includes a curfew from 7pm to 6.30am, gatherings of more than five people have been banned, and some restaurants have reopened from 18 May.

Zambia: Anyone entering Zambia must go into mandatory quarantine for 14 days on arrival. The borders remain open with strict screening measures in place. Gatherings of more than 50 people are restricted, and some businesses have reopened from 24 April. Face masks must be worn in public.

Zimbabwe: A countrywide level 2 lockdown will remain in place until further notice. Only government employees and health workers are exempt from the lockdown, and all other people must stay in their accommodation unless seeking medical help or buying groceries. Travelers are subject to a mandatory 21-day quarantine at a government facility upon arrival in Zimbabwe, unless a certificate to declare they are coronavirus free is supplied. All borders have closed to non-residents. Airlines are canceling or reducing their inward and outward flight schedules for Zimbabwe.

Asia

Azerbaijan: All scheduled flights in and out of Azerbaijan are suspended until 31 May. Land borders will remain closed until 30 May. Anyone arriving after 25 March will be placed in a state-run quarantine facility for 14 days. From 27 April some businesses have reopened, and the SMS requirement for permission to leave home has been lifted from 18 May in Baku, Sumgayit, Ganja, Lankaran and Absheron district. There is still a ban on gatherings of more than 10 people, and inter-city travel is still restricted.

Afghanistan: All air travel to and from Iran has been temporarily banned, and the border with Pakistan has been suspended. Screening upon entry has been introduced, but not everyone is being screened. Those who show a temperature of more than 38ºC may be sent to a hospital for isolation, and these hospitals are outside of the Enhanced Security Zone.

China: From March 23, all international passenger flights to and from Beijing will be diverted to 12 designated airports. Passengers will be subject to health checks before onward travel to Beijing. Any foreign nationals who were issued a visa before 27 March will be denied entry from 28 March, and this includes transit passengers. Health checks and quarantine measures are in place domestically. Restrictions and lockdown measures have been lifted in many parts of the country.

Iran: Restrictions have been slightly relaxed in Tehran, a ban on inter-city and inter-provincial travel has been lifted and more businesses are reopening from 20 April. Check with your airline to see if your flights are affected, as some airlines are no longer flying to or from Iran. Border closures from neighboring countries may be in place, and screening procedures are expected.

Hong Kong: Travelers from overseas who are not Hong Kong residents will not be permitted entry. Public services will gradually open up from 4 May, however social distancing remains in place.

Kazakhstan: Enhanced screening procedures are in place at airports, and there are entry restrictions for most foreign nationals. There is a mandatory 14-day quarantine for all arrivals. The cities of Aktobe, Karaganda, Temirtau, Saran, Shakhtinsk, Abay, Atyrau, Nur-Sultan, Shymkent, Zharkent and Almaty are under lockdown until further notice. The East Kazakhstan Province has been put under a regional lockdown from 18 April.

Kyrgyzstan: All foreign nationals are banned from entering the country. All land borders have been closed. Anyone permitted to enter will be subject to mandatory 3 days quarantine in government facilities. If you have no symptoms, you are then required to self-quarantine for 14 days. Kyrgyzstan has extended the state of emergency indefinitely. Restrictions on travel between provinces and public transport will remain in place, however, some non-essential businesses are allowed to resume operations from 11 May.

Laos: International borders are still closed to foreign travelers. Anyone who is permitted to enter the country will be isolated at a hospital if they show symptoms of COVID-19. Local restrictions have been eased further from 18 May. People must continue following social distancing guidelines, wear masks and regularly wash their hands while in public. Large gatherings of more than 50 people remain prohibited.

Malaysia: A nationwide Movement Control Order was implemented on 18 March and is in place until 9 June, including border closures and shutdowns for non-essential businesses. Restrictions differ between regions. Entry to Malaysia for all foreign visitors is restricted until 9 June.

Mongolia: All foreign nationals have been banned entry to Mongolia, and all international air and rail routes have been suspended until at least 30 May. Road crossings between Mongolia and Russia have been closed. Borders with China have been closed. Public gatherings, including conferences, sports events, and concerts are banned until 30 May.

Maldives: Lockdown in the Greater Male’ area has been extended to 28 May. All non-essential travel between islands has been suspended. Cruise ships, safari boats, yachts and other passenger vessels from overseas cannot enter or dock in the Maldives and are restricted until further notice. From 27 March, visas on arrival for all nationalities will be temporarily suspended.

Myanmar: All international flights and visas-on-arrival and e-visas are suspended until 31 May. All land borders with neighboring countries are closed. Lockdowns and curfews are in place across the country, and differ between regions. Public gatherings of more than five people are banned, and non-essential businesses have been instructed to close.

Nepal: With only a few exceptions, foreign travelers will not be allowed to enter Nepal until 31 May, and land borders also have restrictions in place. All international flights have been suspended until 31 May. Movement restrictions are in place until 2 June. People must stay indoors except for emergencies or to purchase essentials, and gatherings of more than 25 people are banned.

Pakistan: International flights are suspended until 31 May, and domestic flights are suspended until 29 May. Lockdown has been extended from 9 May in some provinces, including Punjab and Islamabad until 31 May, and Sindh province until 23 May. Restrictions may differ between regions.

Singapore: From 23 March until 2 June, no short-term visitors will be able to enter or transit through Singapore. Health screening measures will be in place when transit opens again. Most commercial flights remain suspended until 30 June. Any returning Singaporean citizens or permanent residents returning from abroad must quarantine at a dedicated facility for 14 days upon arrival. Singapore's partial lockdown (circuit breaker) is in place until 1 June.

South Korea: From 1 April, anyone who arrives in South Korea – regardless of where they are from or the length of stay – will undergo quarantine for 14 days. If you are not a resident in South Korea, you will be quarantined in government-arranged facilities and charged a fee. Social distancing measures have been relaxed from 6 May, when national parks and museums reopened. Theaters, sports facilities and performance venues should open at a later date. Events will be allowed to go ahead so long as social distancing guidelines are followed.

Sri Lanka: Most commercial flights to and from Sri Lanka have been suspended indefinitely from 19 March. Any returning residents must quarantine for 14 days upon arrival. A 24-hour curfew remains in place for Colombo and Gampaha until further notice. From 18 to 23 May, a 8pm to 5am curfew is in place for all other districts across Sri Lanka.

North Korea: Since 23 January, the country's borders have been closed to all foreign travelers. Tours to North Korea will be suspended until further notice. A national emergency has been declared with related quarantine measures, and these are in place until the end of 2020.

Taiwan: No flight transits will be permitted through Taiwan. Contact your airline to see if this affects you. From 19 March, foreign nationals, except those holding valid resident permits, will not be permitted to enter Taiwan. Anyone who does meet the criteria for entry into Taiwan will need to self-isolate for 14 days. For those who do enter Taiwan, be aware it is difficult to find accommodation that will accept travelers who are self-isolating.

Tajikistan: All flights are temporarily suspended from 20 March. From 11 April there is an entry and exit ban for all foreign nationals. All land border crossings are closed.

Turkmenistan: All international commercial flights to and from Turkmenistan have been suspended, the seaport at Turkmenbashi is closed to passengers, and all road borders have been closed.

Uzbekistan: All borders have been closed to non-residents, plus all commercial flights and international rail and road links have been suspended. From 23 March, it is compulsory to wear a facemask while outside, and fines will be handed out to anyone not following the rules. Some businesses have returned to work in late April, however, lockdown measures remain in place until 10 May throughout various cities depending on their risk status of red, yellow and green zones.

Thailand: All land and sea borders are closed and inbound international flights are suspended until 30 June. An Emergency Decree is in place until 31 May. Unless you meet certain requirements, all foreign nationals will now be denied entry to Thailand. From 17 May, a curfew is in place for the whole country from 11pm until 4am. From 3 May, restrictions across the country will be slowly relaxed. Some domestic flights have resumed operations from 1 May.

Vietnam: Vietnam has temporarily banned entry to the country for all foreigners. Lockdown measures began to be relaxed in a phased approach from 23 April. Most non-essential businesses can reopen, however public gatherings of more than 30 people are still banned, people must still wear masks and maintain a distance of 6ft (2m) in public spaces.

Middle East

Bahrain: All foreign travelers will be denied entry to Bahrain. Only Bahraini citizens, residents, and passengers with Prior Permission Granted (PPG – for official travel purposes) are allowed entry. Restrictions, including distancing measures and the closure of non-essential businesses, were in place until 7 May, when some businesses have gradually reopened.

Israel: From 18 March, foreign nationals will not be permitted to enter unless they are citizens or residents of Israel. Restrictions are in place at land border crossings. Israel is beginning to ease lockdown restrictions. A list of relaxed measures provided by the government on 19 April can be read in this PDF.

Oman: No foreign nationals are allowed to enter Oman from 18 March. All international flights to and from Oman have been suspended until further notice. Anyone who does arrive in Oman must self-quarantine for 14 days upon arrival. Muscat, Muttrah, Wadi Kabir, and Jalan Bani Bu Ali are under lockdown until 29 May. Public transport is suspended, and people are only allowed to leave home for essential goods or medical care. Public gatherings are not allowed to take place.

Kuwait: Kuwait International Airport closed indefinitely as a precautionary measure on 13 March. Land borders with Iraq and Saudi Arabia have closed. A total nationwide curfew began on 10 May, and will be in place until 30 May. People must wear masks outside. All essential employees will be given permits for domestic travel.

Oceania

Australia: Australia will quarantine all new arrivals in hotels for two weeks. Interstate border closures may be in place, and non-essential travel is to be avoided. Interstate arrivals will be required to self-isolate for 14 days, and the border controls will apply to all road, air, rail and sea access points. States have started to roll back restrictions in a phased approach throughout May. From 20 March, all travelers are not allowed to enter Australia except for Australian citizens or permanent residents and immediate family, and the international borders remain closed until further notice. There is potential for Trans-Tasman travel to open up between Australia and New Zealand later this year.

Fiji: A national curfew is in place from 10pm until 5am until further notice. Nadi Airport has closed to all scheduled flights. Inter-island travel resumed on 26 April, and gatherings of up to 20 people are now allowed.

New Zealand: New Zealand's level 3 restrictions became level 2 on 11 May. All visitors, except for returning New Zealanders, have been denied boarding any plane to New Zealand from 19 March. New Zealanders' partners, legal guardians or any dependent children traveling with them may also return. Returning residents and citizens are required to self-isolate for 14 days upon arrival.

Kiribati: The Republic of Kiribati will now deny entry to any travelers who have been in or transited countries with confirmed local transmission within 14 days immediately prior to entering Kiribati.

Malaysia: From 18 March, the Malaysian government is placing a ban on all foreign tourists and visitors. The government is also implementing measures to restrict movement nationwide, including banning gatherings and closing non-essential businesses.

Nauru: Passengers who have transited through, or have been in mainland China, Hong Kong, Macao, Iran, Italy, Korea, Europe, USA or Asia (except Taiwan) in the past 21 days, will not be allowed to enter Nauru. Effective 16 March, anyone arriving in Nauru will be required to spend up to 14 days in “approved Transition Accommodation” before entry into Nauru.

Palau: There is an indefinite ban on inbound and outbound international flights.

Papua New Guinea: A State of Emergency is in place until 1 June. From 22 March, no visitors can enter the country except for health workers, diplomats and military personnel or flight crew with special authorization. A curfew has been lifted in the National Capital District surrounding Port Moresby and in the Central province. Some businesses have reopened, however, gatherings are still banned.

Samoa: From 26 March, all international travel to and from Samoa by plane will stop until further notice. International cruise ships and yachts will not be allowed entry into Samoa until a later date.

Solomon Islands: Honiara International Airport is closed to all scheduled international flights. All incoming travelers who do enter the country must complete a Traveller’s Public Health Declaration, and provide full details of their accommodation, itinerary and personal contact details for 14 days after arrival.

Tonga: A state of emergency has been declared until 11 June. A Restrictions Notice is in place until 29 May, including a nighttime curfew from 10pm to 5am, however, some restrictions have been relaxed from 4 May, allowing businesses to reopen and some gatherings to happen. Tonga's borders have closed to all foreigners, and international flights have been suspended until 12 June.

Vanuatu: From 20 March, all Vanuatu's ports of entry are closed until 10 June, 2020. A State of Emergency was originally in place until 10 May, and has been extended to 10 June due to Cyclone Harold recovery efforts and to prevent an outbreak of COVID-19. The curfew remains in place from 9pm to 4am, and gatherings of more than five people are banned.

Which countries have relaxed entry restrictions and local measures?

Africa

Tanzania: The ban on international flights has been lifted from 18 May, as well as the mandatory quarantine for all international arrivals. Health screenings will still be in place, and anyone showing symptoms must cover their own expenses for quarantine. Restrictions within the country have been relaxed, however, most hotels, bars and restaurants remain closed for the time being.

Europe

Czech Republic: From 27 April, European Union (EU) nationals are allowed to enter the country if they are university students or for the purpose of business. Czech nationals are allowed to travel abroad, but must present a negative coronavirus (COVID-19) test or undergo 14-day quarantine. From 27 April, restrictions on movement have been lifted in the country. Shops have reopened so long as they are not in large shopping centers. Anyone leaving their home must cover their mouth and nose using a face mask if available.

Slovenia: A ban on international flights has been lifted on 12 May to the main international airports. International flights to smaller public airports will not be permitted until 12 June. All arrivals will be quarantined for 14 days upon arrival. Passenger trains between Slovenia and Austria have been suspended. Border checks are in place for Austria and Italy, and the border with Hungary will gradually reopen from 1 June. People must wear masks inside public indoor spaces.

Am I covered for coronavirus (COVID-19)?

If you are a World Nomads policyholder, read the latest insurance advice about cut off dates.

What should I do if I'm traveling overseas soon?

First, seriously consider if now is the best time to be traveling. Contact your airline or travel provider to see how your plans have changed or if your flights are affected. If you must travel overseas soon, stay up to date with local news and media, and always follow the advice of local authorities or your government.

Cases of coronavirus are rapidly spreading in some countries, while slowly dropping in others. There are different types of lockdown measures in place all around the world, and it is really important that you are aware of what is and isn't allowed to avoid getting in trouble from authorities. Whatever you do, while in public wash your hands consistently (carry hand sanitizer), maintain at least 3ft (1m) distance between yourself and anyone who is coughing or sneezing, and if you have a fever, cough and difficulty breathing, seek medical care early (call before visiting your doctor) and don't leave home until coronavirus has been ruled out.

The symptoms of coronavirus are similar to other respiratory diseases, including the flu and the common cold.

If you have traveled to an affected country recently

If you have traveled to a country where coronavirus (COVID-19) is present, or suspect you have been in contact with someone who is infected with coronavirus and are experiencing the following symptoms: feeling tired, having difficulty breathing, have a high temperature, cough and/or sore throat, isolate yourself as much as possible and call your doctor to rule out the possibility of coronavirus.

World Health Organization (WHO) Health Alerts

To increase access to reliable information, WHO has partnered with WhatsApp and Facebook to launch a WHO Health Alert messaging service. This service will provide the latest news and information on COVID-19, including details on symptoms and how people can protect themselves. The Health Alert service is now available in English and will be introduced in other languages next week.

To access it, send the word "hi" to the following number on WhatsApp: +41 798 931 892.

Listen to the World Nomads Podcast: COVID-19

Listen to the latest episode of our daily coronavirus (COVID-19) podcast to hear stories from travelers in lockdown around the world, get the latest coronavirus news and be inspired from your living room.

On Wednesday 11 March, 2020, the World Health Organization (WHO) declared that COVID-19 can be characterized as a pandemic.

Speaking at the COVID-19 media briefing, the WHO Director-General said: "Pandemic is not a word to use lightly or carelessly. It is a word that, if misused, can cause unreasonable fear, or unjustified acceptance that the fight is over, leading to unnecessary suffering and death.

Describing the situation as a pandemic does not change WHO’s assessment of the threat posed by this virus. It doesn’t change what WHO is doing, and it doesn’t change what countries should do.

We have never before seen a pandemic sparked by a coronavirus. This is the first pandemic caused by a coronavirus.

And we have never before seen a pandemic that can be controlled, at the same time."

Coronavirus is declared a global public health emergency – 30 January 2020

Coronavirus first emerged in the Chinese city of Wuhan in December 2019, and has spread across China and now dozens of cases have been confirmed in several countries in the Asia-Pacific region as well as countries in Europe, North America and the Middle East.

On 30 January 2020, the Emergency Committee convened by the WHO Director-General agreed that the coronavirus outbreak "now meets the criteria for a Public Health Emergency of International Concern (PHEIC)". A PHEIC has only been declared six times since it was introduced in 2005 following the outbreak of SARS.

What is a PHEIC?

The term PHEIC is defined as "an extraordinary event" which is determined by these two regulations:

  • To constitute a public health risk to other States through the international spread of disease; and
  • To potentially require a coordinated international response.

Thomas Cook Collapse - September 2019

Thomas Cook, the world's oldest travel firm, has collapsed stranding hundreds of thousands of holidaymakers around the world, sparking the largest peacetime repatriation effort in British history.

If you're worried about how this affects your travel plans, click here for more information.

Transit Strikes – British Airways –September 2019

British Airways’ pilots' union (BALPA) has announced it will strike on September 9, 10, and 27. If you have a BA flight scheduled on one of those days, you will likely not be able to travel.

British Airways is in the process of updating its schedule and is offering customers refunds or the option to rebook on another date.

Flights on BA CityFlyer, SUN-AIR, and Comair are not affected.

BA will be posting updates to this web page. If you think you’ll be affected, you can check your flight status at the BA website under Manage My Booking. If you booked through a travel agent, contact them directly.

Keep in mind that travel insurance coverage may not apply to affected flights if the airline has made an effort to refund or rebook your flight.

Get a travel insurance quote for Worldwide

You can buy at home or while traveling, and claim online from anywhere in the world. With 150+ adventure activities covered and 24/7 emergency assistance.

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55 Comments

  • Conni said

    This is incorrect and dangerous information to be circulating. Not only is it out of date, you should never “see your doctor” if you are experiencing symptoms, you should Isolate and call NHS 111 or else risk infecting others, including medical professionals

    Reply

  • Rick said

    Conni, the guidance from CDC is to inform your doctors office if you are experiencing flu-like symptoms, but to go get tested/treated. same if you need an ambulance: inform them when you call 911.

    Reply

  • Andrea said

    Is it legal for you to change our policies once they have been issued and we have already begun travelling?

    Please explain how it is okay for you to do this?

    Isn't the point of travel insurance to cover ourselves for any unexpected events that may occur while we are travelling?

    Reply

  • Deborah M said

    My question is if we are traveling to Italy, Austria, and Switzerland and are we covered(to get better clarification)? We purchased the higher policy and will not be traveling until June but I need to know as that was the purpose of purchasing the insurance. I want to make sure we are covered in all areas in the event that the illness is still active around the world.

    Reply

  • Phil said

    Andrea,
    there has been no change to the wording of the policy, these clauses have always been there and were the ones you agreed to when you purchased.
    Please click the link in the very first paragraph of this article and select your Country of residence to see the detail specific to your policy.
    We know this is upsetting, but no insurance policy covers everything. Each provider chooses to tailor a product by excluding certain things in order to limit risk (exposure) and set the premium at an affordable rate. All travel insurance providers I know of make some sort of provision to limit risk from epidemic.
    One important thing to remember is that your insurer doesn't have your money, the airlines, hotels and tour providers have it. You should ask them if they think it is right to keep your deposit in these circumstances? Fortunately many are offering 100% refunds, so please ask them first.
    Phil from World Nomads

    Reply

  • Nicole said

    Hello, can you please provide more information. Are flights were rerouted and avoiding Hong Kong. We are going to be a laid over on Singapore. As this has been upgrading to a international emergency with a standard plan can you please clarify what this means in your clause. Your blogs are very vague and notifications are unclear. Please advise.

    Reply

    • [email protected] said

      Hi Nicole,

      For more info, please email the team at [email protected]

      You'll just need to let them know your country of residence and whether you have purchased a policy as different coverage advice may apply.

      Stay safe,
      Sarah - World Nomads

      Reply

  • Jonathan Terry said

    My daughter in Utah wishes to travel with friends to Italy, France and Austria in March. Are you excluding coverage for Covid 19 Related emergencies such as quarantine or inability to return to the USA, or covering such occurrences?

    Reply

    • [email protected] said

      Hi Jonathan,

      For US residents, cover may be available for medical emergencies from contracting COVOID-19 or if they've been personally quarantined. There is a cut-off date for this cover however, so please see these articles for more info: https://www.worldnomads.com/help/insurance/recent-events/travel-alert-coronavirus-january-2020

      It's important to note, that fear of travel or fear of illness are not covered reasons under plan provisions. There is also no coverage in the plan should the city / location / travel supplier determine there is a quarantine and services are canceled as a result.

      Hopefully it's all OK by March and your daughter and her friends can explore Europe!

      All the best,
      Sarah - World Nomads

      Reply

  • Gary said

    Wow,
    I’ve bought travel insurance in the past. Does you house policy cancel your fire insurance the minute a fire breaks out?
    World nomads you are teaching some of us a valuable lesson.
    Not to buy your insurance.

    Reply

    • John said

      Gary, does your home insurance have earthquake coverage, or a flood rider? It depends on the policy and rates you choose. Does your car insurance include $1,000,000 or $2,000,000 third party coverage? Once again, it depends on what options you choose. If a flood happens, it does not change whether you are covered or not.

      Reply

  • Chad said

    If I would like to travel to Europe does your insurance cover COVID-19?

    Reply

    • [email protected] said

      Hi Chad,

      There are a few moving parts for coverage, including your country of residence and when you purchased your policy.

      For info on whether you'd be covered for COVID-19, please see our 'Travel Alert' page: https://www.worldnomads.com/help/insurance/recent-events/travel-alert-coronavirus-january-2020

      If you have any further questions, reach out to the team on [email protected]

      All the best,
      Sarah - World Nomads

      Reply

  • Di said

    You never know how good an insurance company really is ... until you maybe need to make a claim.

    Cancelling folks coverage like this does NOT make me want to take out World Nomad cover, as I have several times in the past, any time soon.

    Reply

  • Rosalina V. Giusti said

    I took insurance from your company last month because I will travel to Japan next month but unfortunately they re-scheduled our trip because of the CORONAVIRUS. We’re supposed to leave on March 23-April 04 2020 but they re-scheduled it for next year March 19-30 2021. Can I ask favor from you to change the date of my insurance instead of March 23-April 04 2020 to March 19-31 2021. I always purchase my insurance from your company every time I travel so I hope you can help me this time. I sent also email to Ms Kathy Pratt because she was the one who helped me before but she’s not replying on my email & I also sent email to [email protected] but no reply. Thank you!

    Reply

  • Cleo said

    I found out I am pregnant and the tour I booked contains many days of long journey which the doc doesn’t recommend. If I cancel the tour, will this be covered by the insurance?

    Reply

  • Katie said

    I'd like to know the exact date your statement regarding no longer covering any changes caused by COVID-19 was published.

    Also, our return flight connects in Seoul, south korea and Delta says they have no other way to re-route us. Since this has been declared a level 4 Do Not Travel location by the Department of State, shouldn't this be reason enough to cover my cancelled trip? Delta has agreed to refund 100% of the flight but I find it interesting that WN won't cover anything.

    Reply

  • Natalie said

    So, to clarify, if I am a US resident traveling to France next week... if I buy insurance now and say the airline cancels my flights due to COVID-19, World Nomads would NOT cover my flight? Or, if a hotel cancels our booking, World Nomads would NOT cover that cancellation or the cost of a new hotel?

    Reply

  • Iona said

    I am about to go on an organised tour of Israel but am concerned the trip may be cancelled due to Coronavirus. Would I be covered for the cost of my flights, hotels etc that I purchased separately to the organised tour? Thanks.

    Reply

    • Amelia said

      Hi Iona,
      Coverage for Coronavirus / COVID-19 depends on your country of residence whether or not you have already have travel insurance and the policy you buy.

      Our Travel Alerts page (https://www.worldnomads.com/help/insurance/recent-events/travel-alert-coronavirus-january-2020) has full details about coverage and the latest updates on COVID-19.

      If you have any further questions, reach out to the team on [email protected]

      All the best,
      Amelia – World Nomads

      Reply

  • Mayra said

    I bought travel insurance for our trip, but have since cancelled the trip. I understand that there is a 10 day cancellation window for a full refund, but I guess the website is crashing because I haven't been able to log into my account to cancel. I've been trying to get help through phone and email since last week! I only get automated messages through email and transferred to other people through phone then told I'll be called back and nothing.

    I hope I still get a full refund since the 10 day window is over today and I have been trying every day to cancel this insurance.

    WNUSA 20528932-1

    Reply

  • Natalie Wilson said

    I live in the US and traveling to London and Paris next week. (March 13 -21). I bought travel insurance On 2/16 before I knew there was a worldwide emergency with the corona virus. I typically buy insurance for medical reasons on international trips. If I become iill would I still be covered even in relation to the corona virus? The way I read the policy it would cover it if the illness manifests itself during the trip.

    Reply

  • Melody Morales said

    Yesterday, March 5, I cancel my insurance policy on your website, because I am going to cancel my trip.
    What I need to do to get the premium amount refunded?
    The cancellation was made 9 days after you issue my policy, in the cooling-off period.
    I sent an email but I have not received an answer.

    Reply

    • Juan Gisbert said

      Hello,

      Country of residence: Spain.

      Although it may be still early, I would like to ask the possibilities in advance. We had a month-long planned trip to Taiwan departing on July 22, 2020. Two questions:

      1. If we decide not to travel, will WNS cover the money for the airline tickets?

      2. If we are NOT able to travel because the country is lookdown, or do not allow travelers from high risk countries (Spain), or require a quarantine of at least 14 days upon arrival to travelers, would WNS cover the money for air tickets?

      The airlines are not refunding the ticket money, and in many cases they do not even make you a voucher to enjoy the trip on another date. In our case, we could not delay the trip for work reasons either.

      Thanks and regards,

      Juan

      Reply

      • [email protected] said

        Hi Juan,

        Someone from customer service will reach out to help answer your questions privately.

        All the best,
        Amelia, World Nomads

        Reply

  • Elad Nava said

    Indeed it's quite ludicrous that a travel insurance company which insurers specifically for unexpected emergencies, can just on-the-fly amend their insurance policy, which is a legally binding contract that it has entered with its insurers, especially due to the unexpected nature of this Coronavirus epidemic. You can't issue a change to an already-entered legal contract without approval from both sides.

    Not sure I ever wanna insure with WorldNomads anymore.

    FYI - other travel insurance plans aren't "amending their plans" to remove cover for Coronavirus. I'm insured with SafetyWing which has assured me that I would be covered so long as I'm not intentionally traveling to countries which have been deemed high risk with outbreaks (e.g. China/South Korea/Japan).

    WorldNomads, we're really disappointed with you for this one.

    Reply

  • Austin said

    Does anyone know insurance companies that do cover these kind of situations? If world nomads wont help then we need to look elsewhere

    Reply

  • Phil Sylvester said

    Hi Elad,
    Phil from World Nomads here.
    We haven't amended our policy, and even if we had the one issued to you would remain applicable to you for the life of the policy. It is, as you rightly say, a contract we entered into with you. One we will honour. Please check the wording of the policy you purchased.
    What we have been doing is trying to answer people's questions about coverage by pointing out what the wording may say.
    I promise you, cross my heart, there's been no change to the wording.
    What you are covered for depends on your country of residence (we have a range of underwriters across the globe with slightly different wording).
    Luckily we have published a set of detailed FAQs relevant to your country. Please go to this page and select your country of residence. Hopefully it helps you understand the coverage.
    https://www.worldnomads.com.au/help/insurance/recent-events/Coronavirus-faqs
    Hope that helps.

    Reply

  • HEMA PADMANABHAN said

    I have a trip booked to Ireland for end of May this year(for 12 days). I live in USA(citizen) and would like to know if I would be covered by worldnomads if I cancel my trip. Would I get my non refundable ticket price refunded by worldnomads? Ireland has been having a rise in covid 19 cases and the first death today.
    I do not want to go there and be quarantined. Although Ireland is not in the list of high risk countries it is still bad for tourists who might get caught in the health crisis. I have got a quotation from worldnomads but have not bought my travel insurance yet because I want to clarify this point. Thanks for your reply.

    Reply

    • [email protected] said

      Hi Hema,
      Hopefully COVID-19 doesn't impact your May travel plans, but if it does - unfortunately there's no cover for cancellation due to this event.
      World Nomads plans also don’t provide coverage for events surrounding the COVID-19 outbreak for which you aren’t directly affected by the sickness. Examples: a conference you were planning to attend was canceled or flights out of your destination were shut down.
      There is still cover for claims that don't relate back to this event. Such as a broken arm due to a fall or damage luggage while traveling.
      Hope this helps,
      Sarah - World Nomads

      Reply

  • Annie said

    I would recommend removing the links and paragraphs that tell people they can find out if they're covered for Coronavirus, because I've just been sent around and around your page in an endless loop through "the articles" (if it's in one of them it should be in the title, or do I have to trail through all the text in all of them), "The FAQ" which just sends you to the articles, the help center where I entered my country of residence, but got no link or text coming up about whether or not I am covered...

    Literally, the the FAQ says "Importantly, before you buy new flights or incur the expense to change your existing flights, read our articles on what’s covered (and not covered) for COVID-19.", I go to the articles and under the question "Am I covered for COVID-19", that whole sentence is a link that sends me BACK TO THE FAQ.

    I have to say this just makes me angry. I gather the information is in there somewhere (maybe?), but it needs to be more easily accessible because as it is now it seems very clear to me that you're eluding the question until I give up, and that is extremely poor service.

    Reply

    • [email protected] said

      Hi Annie,

      Coverage for Coronavirus can be found on our FAQ page:
      https://www.worldnomads.com/help/insurance/recent-events/coronavirus-faqs

      Clicking your region should then take you through coverage questions and answers for your policy.

      I know you mentioned that it was getting frustrating, but all the Travel Insurance info should be all on this page.

      If you have any issues, please contact the team at [email protected]

      All the best,
      Sarah - World Nomads

      Reply

  • Jane Lillian MacIsaac said

    Am I understanding this correctly?
    Even policies that have not yet been started are non-refundable?
    Surely you are going to adapt to the current situation and save your business going forward?
    This is a time for compassionate concessions and most companies are taking the opportunity to show that they are caring and understanding. At least that has been my experience.
    I have insurance booked for a trip that won’t happen and every provider from airlines to tour providers, Airbnb and hostels have ALL updated their policies as the decent thing to do and have ALL refunded my bookings.
    I do not intend to travel to France, Israel and Italy next month and expect that my insurance policy for travel in April will be refunded.
    Nothing less is acceptable.
    Listen to the people on this site.
    We will not forget.

    Reply

    • [email protected] said

      Hi Jane,

      While we are unable to updated our policy wording when it comes to cancellations, we will review these requests on a case by case basis.

      We understand that your policy may not be needed if you are no longer traveling and you aren't making a claim for cancelled or rearrangements.

      Please reach out to the team on [email protected] for more info.

      All the best,
      Sarah - World Nomads

      Reply

  • Megan said

    Hello,

    I wanted to cancel our policy with you that we had purchased to Italy, but haven't had any luck getting through to the right department. I finally sent an email inquiring about switching the destination or a refund. I do understand that we are all in uncharted territory and I certainly hope that we can get a refund since we have tried contacting you. My boyfriend and I have purchased numerous policies with you over the years and have been loyal customers. We are hoping that you can work with us during these unprecedented times.

    Thank you,

    Meg

    Reply

  • [email protected] said

    Hi Meg,

    Thanks for reaching out.

    As I'm sure you can imagine, our teams are working around the clock to try and get back to everyone as soon as possible.

    Changing the destination or cancelling the policy is completely understandable given the current situation, especially in Italy.

    Someone within the team will be in touch shortly.

    Stay safe,
    Sarah - World Nomads

    Reply

  • Ellie said

    Hi,

    We have purchased Worldwide travel insurance for May 11th for a 1 year trip and our airlines are offering to waive the change fee for us to book flights later on in the year.

    Are we able to change the dates of our travel insurance as we don’t want to cancel it?

    Thanks,
    Ellie

    Reply

    • [email protected] said

      Hi Ellie,

      For information on what amendments you can make to your policy via your World Nomads membership (including changing the start date of your policy before departure), please have a read of the following page: https://www.worldnomads.com/help/insurance/managing-policy/making-changes-to-your-travel-insurance-policy
      When you open the link, selecting your country of residence will take you through the specific information related to your residency.

      If you need assistance with locating your policy via your Members page, please see this article: https://www.worldnomads.com/help/insurance/managing-policy/where-is-my-policy-certificate


      All the best,
      Yael

      Reply

  • Kevin said

    Hello World Nomads thanks for all the updates, I appreciate the support. My policy begins in April and I'd like cancel it and get a refund since we can't leave the country.

    Here's my policy number:
    WNCAN20505051

    Can someone help us out?
    Thanks!

    Reply

    • [email protected] said

      Hi Kevin,

      Thanks for reaching out.

      I've asked one of our service team members to contact you directly in regards to your request to cancel.

      Someone within the team will be in touch shortly.

      All the best,
      Yael - World Nomads

      Reply

  • Susan Kukla said

    I have tried to contact you numerous times last week to tell you that the travel agent and cruise line has cancelled the trip and to inform you to cancel my policy and refund me. No one has called me back no matter how many times I left a message. I am not traveling and do not need the policy due to cancellation by Travel agent, cruise line, and government. I once again am requesting a full refund back to my credit card. Why are you not hearing me?

    Reply

    • [email protected] said

      Hi Susan,

      Someone from customer service will be in touch. Your case has been assigned. We really appreciate your understanding during this time, as we are doing our best to work through many thousands of customer queries.

      All the best,
      [email protected]

      Reply

  • Tom said

    Could World Nomads state clearly what the cut-off date for coverage is, as alluded to in Sarah's post below? I believe the cut-off date is also not defined in the web page she refers to ("...coronavirus-january-2020").

    Sarah's post;

    "For US residents, cover may be available for medical emergencies from contracting COVOID-19 or if they've been personally quarantined. There is a cut-off date for this cover however, so please see these articles for more info: https://www.worldnomads.com/help/insurance/recent-events/travel-alert-coronavirus-january-2020

    It's important to note, that fear of travel or fear of illness are not covered reasons under plan provisions. There is also no coverage in the plan should the city / location / travel supplier determine there is a quarantine and services are canceled as a result.

    Hopefully it's all OK by March and your daughter and her friends can explore Europe!

    All the best,
    Sarah - World Nomads"

    Reply

    • Amelia said

      Hi Tom,

      This page states the following for US residents: https://www.worldnomads.com/usa/help/insurance/recent

      "20. If I book and pay for a trip now, am I covered for COVID-19 if I buy travel insurance?

      World Nomads’ plans for U.S. residents do not have a cut-off date after which coverage related to the COVID-19 is no longer available. However, coverage under our plans is limited to when you (or a travel companion and in some cases, a family member) get personally sick or quarantined because of the COVID-19. Coverage doesn’t include any interruption of travel services caused by COVID-19, such as the cancellation of flights or trains."

      Cheers,
      [email protected]

      Reply

  • Roberto Salcedo said

    I live in Florida, USA and have bought a tour to Greece in May 2020 and bought Travel Insurance with your company. Given the present situation with quarantine and international travel bans, i have two options. To cancel my trip and get reimbursed by the tour operator / travel insurance or to delay the trip.

    I am more inclined to delay the trip one year and wonder if I can modify the insurance coverage to cover the trip’s new dates. Please let me know if this is possible or if changing the dates imply buying a second travel insurance so I can make a decision

    Reply

    • [email protected] said

      Hi Roberto,

      For information on what amendments you can make to your policy via your World Nomads membership (including changing the start date of your policy before departure), please have a read of the following page: https://www.worldnomads.com/help/insurance/managing-policy/making-changes-to-your-travel-insurance-policy

      When you open the link, selecting your country of residence will take you through the specific information related to your residency.

      If you need assistance with locating your policy via your Members page, please see this article: https://www.worldnomads.com/help/insurance/managing-policy/where-is-my-policy-certificate

      All the best,
      [email protected]

      Reply

  • Ann Stevenson said

    After being fired due to the COVID19, mu husband and i are going from Spain back to Denmark ASAP. We were insured through our employer, but that ends on Friday - can we get insured through you for the remaining period? I am aware that you don’t cover anything related to the COVID19, but do you still cover accidents and other illnesses? We will be driving through Spain, France and Germany.
    Thanks!

    Reply

    • [email protected] said

      Hi Ann,

      Without knowing your country of residence, it's hard to give you a concrete answer. But, if you take a look at our FAQs page (and select your country of residence) there are a few questions that may answer this for you. https://www.worldnomads.com/help/insurance/recent-events/coronavirus-faqs

      If you still need assistance, please contact us here: https://pp.worldnomads.com/contact-us

      All the best,
      Amelia, World Nomads

      Reply

  • Nada said

    I bought my Tavel insurance before January 30th for a trip to South Africa/ Mauritius in May. That is before the epidemic went global. Your FAQ do not provide any clarifications on what can be claimed If insurance is bought before 30 Jan. The airline recently canceled the return flight from Mauritius, some of my bookings have a free cancellation, others don’t (such as internal flights, Safari etc ). Please let me know if and how I can claim them.

    Reply

    • [email protected] said

      Hi Nada,

      As we don't know your country of residence, we can’t give any advice on what is specifically covered by your insurance. Please take a look at our FAQs page and enter your country of residence: https://www.worldnomads.com/help/insurance/recent-events/coronavirus-faqs

      If you don't find the answer you're looking for, contact us for further assistance: https://pp.worldnomads.com/contact-us

      Alternatively, you could submit a claim via the members page, and the claim will be assessed in accordance with the terms and conditions of your policy.

      Cheers,
      Amelia, World Nomads

      Reply

  • Jeannie said

    We purchased our insurance policy to begin on December 8, 2019
    We extended it through September 8, 2020 on March 12, 2020
    We have been in Sri Lanka since February 20, 2020
    We want to know if we are covered in the event we get Coronavirus, as we purchased it prior to January 2020.

    Please let us know via email.

    Reply

  • [email protected] said

    Hi Jeannie,

    Someone from customer service will be in touch with you directly via email.

    All the best,

    Amelia, World Nomads

    Reply

  • Thao said

    Enrollment ID: 977637
    Booking Number:  WNUSA19644491-1

    I understand that you might be overwhelmed with the pandemic situation but the time for our trip is coming up in less than a week on April 1. I have emailed you several times before and gotten no response. When I called up your help desk the representative told me that she could not cancel my policy for me since World Nomads billed me and World Nomads had to give me the refund and I had to do so through email. She suggested I try cancelling using the dashboard but that is not an option on the dashboard.

    I bought the insurance in November well before any of this started.

    Reply

    • [email protected] said

      Hi Thao,

      Sorry for the delay in getting back to you. Someone from customer service will be in touch as soon as possible!

      Cheers,
      Amelia, World Nomads

      Reply

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