Updated information for Short Break Insurance policy holders from the United Kingdom

Short Break Insurance for our UK customers is no longer available for purchase. We will be looking to relaunch Short Break Insurance for our UK customers in the near future, but in the meantime, as we know you may have some questions, please refer to the following:

What does this mean for me?

If you are a current policy holder whose policy end date is after today, rest assured, your policy is still active up until the end date listed on your certificate of insurance. Should you have any questions please contact us.

If you want to purchase a new Short Break Insurance policy, unfortunately, the option to purchase a Short Break Insurance policy is no longer available.

I am a current policy holder, what if I require emergency assistance while I am travelling?

Please call Emergency Medical Assistance Service on +44 (0) 845 643 2628 immediately about any serious illness or accident abroad where you have to go to hospital or you may have to return home early or extend your stay.

I am a current policy holder, what if I need to submit a claim?

Please download a claim form.

I am a current policy holder, how do I view my policy wording?

Please click here for the UK Short Break Insurance policy wording.

I am a current policy holder and have a question?

Please contact us.