For policies purchased on or after 17 December 2021 please refer to the Policyholder Manual or contact us if you have any questions.
For policies purchased on or before 16 December 2021 please see below.
Para apólices compradas a partir do dia 17 de dezembro de 2021, consulte o Manual do Segurado para maiores informações ou entre em contato conosco para esclarecer as suas dúvidas.
Para apólices compradas até o dia 16 de dezembro de 2021, por favor veja o conteúdo abaixo.
Desculpe, essa informação está indisponível no momento. Estamos trabalhando para trazê-la para você o mais rápido possível. Customer Service phone (sales / service) 0800 761 61 61 0800-275-8585 (Hearing impaired service)
SAC - Informações & Pré-vendas 0800 761 61 61 0800 275 8585 (Deficientes Auditivos e de Fala) Opening hours (except holidays): Monday to Friday from 8h to 20h and Saturday from 8h to 18h.
Hearing impared service available 24 hours a day, 7 days a week.
Horário de funcionamento (exceto feriados): De segunda a sexta-feira das 8h às 20h e aos sábados das 8h às 18h. Deficientes Auditivos e de Fala: Atendimento disponível 24 horas por dia, 7 dias por seman.
Are you taking high value items with you on your adventures and want them covered for a bit more than what’s automatically offered under the standard baggage limits for theft?
If the answer is yes, then we give you the option to upgrade and pay a little extra to increase the cover for your laptop, mobile phones, digital and video camera, other hand held electronic devices and other high value items (excluding jewellery and bikes) up to €700 / USD$1000 each.
To upgrade your cover for your high value items, simply list them on your policy and pay the additional premium.
You MUST list all high value items on your policy when you buy it OR at any time before the start date. Once your policy commences, it’s too late to add any high value items.
Anything you buy on your travels will be covered under the standard baggage limits (here’s a hint: if you know you’ll be buying high value items on your travels and have a fair idea of the cost, you can always list them on your policy before it starts, you’ll just need to email us with the serial number once you buy the item).
There's no depreciation applied to high value item claims so you can claim the amount you insured it for. Just be sure to have the receipt showing this purchase price as you’ll need it to claim.
You can claim up to €1,400/USD$2000 in total for all your listed specified items.
We'll pay for theft of your high value specified items according to the policy terms, conditions and exclusions outlined in the policy wording.
And do also be aware that any baggage claim will have the €70/USD$100 policy excess applied (per person).
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