Having been on the road for long periods ourselves, we know that waiting until you get home to lodge a claim isn’t always ideal. World Nomads gives you the freedom to claim from wherever you are and whenever you like, so you can keep travelling.
If you're already a World Nomads member, you'll just need to sign in, follow the steps to make a new claim and attach your supporting documents.
If you're not a member, you can either create an account which lets you lodge most claims electronically or you can get in touch with our customer service teams, who'll send out a paper form for you to complete.
Soon after you've lodged your claim, we'll email you a confirmation with a reference number, so you can keep track of your claim's progress.
Learn more about how make a claim by watching this video.
I had been ill for several days with diarrhea and a bad cough. It was over Christmas so I wasn't able to get to the doctor. I was in La Paz. I visited the doctor and he gave me IV glucose to rehydrate me because of the diarrhea and he also gave me IV antibiotics for the cough and the diarrhea. Because of the cough (which was diagnosed as a bronchial infection) he kept me in hospital overnight. The doctor continued to treat me via IV and he then also gave me a nebuliser to loosen the cough. The next day I began to cough up phlegm. I stayed in the hospital for 2 nights in total.
Protect your trip from unexpected cancellation.
We’ve got your back.
Take the pain out of medical costs.
We’ve got your back.
We'll get you to hospital pronto.
Help starts here.
Cover your lost, stolen or damaged gear and tech.
Help starts here.
You can still purchase a World Nomads policy online with a pre-existing medical condition, but we won’t cover any claim made as a result of this condition. You can read more about what is considered a pre-existing medical condition, as well as details of the Money Advice Service which lists providers who may cover serious pre-existing medical conditions.
If you need medical assistance or emergency medical evacuation our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Phone: +353 21 237 8005 (Call via an operator reverse charges. Not toll free.)
Phone: +61 2 8263 0470 (Call via an operator reverse charges. Not toll free.)
Wherever you are, whatever has happened, our multi-lingual assistance teams are here to help you and your family.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions. You can also find the answers to other questions in our Help Center or you can ask the customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.
Coronavirus (COVID-19) and travel - Need to know before you buy
There is NO COVER available for travel to any country or part of it with a COVID-19 travel ban, and any events that arise when you travel against any FCO government warning advising against all or all but essential travel.
Ready to hit the road? Before you buy, check the Foreign and Commonwealth Office (FCO) travel warnings and make sure you understand the impact coronavirus (COVID-19) and the associated travel warnings may have on travel insurance coverage.
Please go to our FAQs or our latest travel alerts, to read more. When getting a quote, review the policy wording for cover terms, conditions, limits and exclusions.
About Coronavirus