Don't let a stolen passport stop you in your tracks.
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Having your passport stolen can cause significant interruptions to your trip. While you can easily replace a stolen pair of shoes or a t-shirt, it is much more complicated to replace a passport.
Some of our travel insurance policies can come in handy with your emergency passport expenses, and others can help with related expenses such as rearranging your trip while you wait for your replacement or cancellation if your trip can't go ahead.
| Your country of residence | Pre-trip Cancellation | Emergency Passport while traveling | Extra costs while you're delayed | 24 hour emergency assistance |
|---|---|---|---|---|
| Australia | ||||
| Brazil | ||||
| Canada | ||||
| Ireland | ||||
| New Zealand | ||||
| United Kingdom | ||||
| USA | ||||
| All other countries |
Depending on the policy you buy and your Country of Residence, there are limitations that will apply.
Here are the steps to follow if your passport is stolen while traveling:
Step 1:
If your passport is stolen, you must, as soon as possible, notify your government’s nearest passport office or report the loss to the nearest diplomatic or consular mission. You must provide us with copies of all documentation provided by the government agency.
Step 2:
Report the passport theft or loss to the police as well as to the common carrier, service provider or other local authority (e.g. tour operator/accommodation/travel provider manager or security personnel) as soon as reasonably possible after discovery. If you do not comply with this condition, it may impact your ability to make a claim under this policy.
Step 3:
Provide a copy of the full, written police report of what has happened with your claim. If in exceptional circumstances you cannot notify the local police or other appropriate authority (i.e. due to imminent departure), you must notify our 24/7 Emergency Assistance Team or us as soon as reasonably possible.
The above features and benefits are a summary of cover only. Take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.
For more information check out our Help Centre article - Am I covered by travel insurance if my passport's been lost, stolen or damaged? All you need to do is choose your Country of Residence from the country picker at the top of the page to access the latest information and read your policy carefully before you buy.
World Nomads travel insurance is designed to help you come unstuck in sticky situations, like when you show up, but your bags don’t. Fill out the quick quote form below and get an instant quote today.
It’s essential that you get in contact with our 24/7 Emergency Assistance team as soon as possible so that our teams can help you navigate local laws and advise you on how to get your replacement passport.
So that our 24/7 Emergency Assistance teams can assist you quickly, please be ready with the following:
My handbag was stolen when I was having dinner with friends. In my bag was my passport, and as I had to apply for an emergency passport, and then another visa, in order to leave China. I had to cancel the flight I had booked.
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Contact the teamTravel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
Before your trip, check to see if there are current travel alerts for your destination – you can also check travel advice and restrictions for your destination(s) as these may impact cover, or your ability to travel.
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.