Coronavirus (COVID-19) and travel: The situation around the world is changing dramatically. Various governments have changed their travel warnings to restrict travel during this time. To understand how this may impact cover under your policy, please go to our FAQs and select your country of residence.
For the latest travel warnings and alerts around the world, read about lockdowns and border restrictions.
Category 5 Typhoon Trami is currently tracking slowly towards Taiwan and Southern Japan, with a scheduled weakened landfall this weekend.
Trami will bring heavy rain which may cause localized flash flooding, landslides and storm surge. Please check with authorities for more information, follow any official warnings and listen to local news reports to monitor the situation.
Failure to comply with directives from government authorities means you won't be covered by travel insurance. For World Nomads customers, if you have not purchased a policy prior to September 26, 2018, 10:00am Australian Eastern Standard Time and are impacted by the typhoon, you will not be covered.
A shallow 6.4 magnitude earthquake struck near the coastal city of Hualien, a popular destination for tourists on 6th February, killing two people, injuring hundreds and causing several buildings to collapse. Many guests are still trapped in an a collapsed hotel.
Aftershocks have continued to rock the area however authorities have not issued a tsunami warning. If you are intending to travel to or are in Taiwan, you should keep updated with information including: media reports, your country's travel advisory and your travel insurance.
Need assistance? Find the emergency contact telephone number for you.
So we can best assist you, please be ready with the following:
There may be cover for you if you purchased your policy prior to the storm or hurricane being declared. Check your policy or call our customer assistance teams if you are unsure.
Coverage may vary depending on your place of residence and the level of cover you have purchased, however GENERALLY the cover and benefits of Trip Cancellation or Trip Interruption may assist you. If regular carriage services to your destination have ceased for 24 hours or more (so you can't get there) you may be able to make a claim. Check with our customer assistance teams.
You can buy at home or while traveling, and claim online from anywhere in the world. With 150+ adventure activities covered and 24/7 emergency assistance.