A large and devastating earthquake has struck Nepal. The epicentre of the M7.8 quake (and subsequent aftershocks) is close to Kathmandu. The capital has been extensively damaged. The death toll is estimated at greater than 2000.
The quakes have also caused landslides at Everest Base Camp, the first of which claimed 18 lives. Base camp is now closed and all treks are being terminated at Gorek Sherpa.
This video of the first avalanche to strike EBC was uploaded by German climber Jost Kobusch.
We have agents on the ground in Nepal checking on the location and well-being of our customers, and providing assistance as needed. It may be several days before all our customers are accounted for.
If you are a customer travelling in Nepal you can assist with this process by calling the Emergency Assistance number associated with your policy. We can contact family members for you and pass on messages.
If you have a family member in Nepal who is insured by us you can assist with the process by calling the Emergency Assistance line number and giving us details of their last known location.
You should also call your government‘s foreign affairs office and register your details with them to assist consular staff with locating travellers.
WorldNomads.com customers should call the number appropriate to their country of residence, the numbers can be obtained here:
Australia/NZ customers should call: +61 2 8263 0470 or +61 2 8292 1470
or email: [email protected]
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