On 18 March 2020, the Australian Department of Foreign Affairs and Trade (DFAT) raised alert levels for all international travel destinations to “Do Not Travel” in response to the spread of the coronavirus and related disease, known as COVID-19. This is their highest advice level (level 4 of 4).
Our previous advice stated that where cover applied, we would no longer cover claims arising from any event related to the coronavirus or COVID-19 for travel to and/or from:
This restriction to cover still applies.
Your policy may also include other relevant General Exclusions which effect cover.
We encourage all existing or potential policy holders to read the full policy wording, including conditions, limitations and exclusions based on the Australian Government’s most recent advice.
Note: Cover offered by travel insurance policies issued and managed by nib Travel Services (Australia) Pty varies. Policies may contain exclusions relating to contagious disease, epidemic or pandemic, government prohibition or regulations or government advice against travel to a destination which effect cover.
We’ve prepared some steps and links that you may find helpful
We’re here to help if you have a question about travel insurance. We’re available:
1300 787 375
From anywhere in the world:
+61 2 8256 1542