By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
Wherever you are, we’re there to help!
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If it's an emergency, call our Emergency Assistance Team 24/7 based in Sydney , Australia
From overseas:
Phone: +61 2 8263 0470; or
Phone: +61 2 8292 1470 (reverse charges via an operator from anywhere in the world)
From within Australia:
Phone: 1300 787 375
SMS: +61 4 1720 4602
Email: [email protected]
You can ask the local operator to connect you reverse charges, or claim your call costs later. You'll need the international dialling code or just the plus sign (+) to dial the number correctly on your mobile phone.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.
World Nomads is currently unable to offer travel insurance for Australian residents.
We are taking a break from sales to prepare our products and offering for the future of international travel. During this time all products will be unavailable.
If you have purchased a policy from us you still have cover and can claim as per the policy documentation. If your travel is affected by government restrictions, we have options available if you no longer need your policy.
Keep in touch and we’ll let you know when we’re offering travel insurance.
By telling us your country of residence we are able to provide you with the most relevant insurance information.