Wherever you are, we’re there to help!

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Emergency Assistance for Brazilian Residents

For policies purchased on or after 17 December 2021, your World Nomads policy is provided through Chubb Seguros:

Call the assistance team at Chubb. They're available 24 hours a day, 7 days a week:

Phone: +1 212 315-1806 (from anywhere in the world)

Phone: 0800-591-1043 (from Brazil); or

Whatsapp message: +54 911 3053-3959

For policies purchased on or before 16 December 2021, your World Nomads policy is provided through Zurich Seguros:

Call the assistance team at Zurich. They're available 24 hours a day, 7 days a week:

Phone: +1 877-660-2844 (from anywhere in the world)

Phone: (11) 2526-9312 (from Brazil); or

Whatsapp message: +57 316 851-0533

Be prepared.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location
  • Prescribed medication (if any)

Bitten by a tick in Colombia

I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.
Claim Paid: USD $1,134.17
A.Borchtchev. Norwegian Nomad in Colombia.