Kia Ora! Travel to the land of the long white cloud, “Aeoteroa.”

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Essential tips for traveling in New Zealand

Home to outstanding natural wonders, a rich culture, and delectable eats, New Zealand is a land of plenty when it comes to travel experiences.

‘Kiwis’ are an affable bunch who prefer the outdoors to in. And when you step foot on “Aeoteroa” it’s clear why. The Bay of Islands offers world-class sailing, Fjordland National Park should be an immersive experience, and coming face-to-face with the cerulean waters of the Kawarau River on a bungy jump in Queenstown is all but a rite of passage.

No matter what your plans are, you should consider travel insurance as you never know when it may come in handy in the land of the long white cloud.

Reflection of mountains in the lake Matheson, New Zealand
Reflection of mountains in the lake Matheson, New Zealand. Photo credit: Getty / Manachai

What’s covered?

Planning a trip to a laidback country has a way of rubbing off on you - you can feel impervious to the unruly. The truth is accidents, theft, and medical emergencies happen. Ease your mind before you go (or while traveling) with World Nomads travel insurance. With two levels of cover, Standard and Explorer, and depending on your Country of Residence, all our plans offer cover (up to the benefit limits) for:

  • Loss of baggage and personal effects
  • Medical emergencies
  • Unexpected trip cancelation
  • Trip interruption and delays
  • Issues arising from a wide variety of sports, activities, and experiences.

Consider your travel insurance needs and select the right plan for you. If you need to make a claim, extend your policy, or get a quote (even while traveling), we’re here to help.

Note: all travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any options or upgrades you buy.

What’s not covered

World Nomads is here to help, however travel insurance is not designed to cover everything, like if you decide you’d rather travel to Australia instead. With World Nomads, you can buy travel insurance when you book your trip from home or while you're already traveling around New Zealand. These are some circumstances where you won’t be covered:

  • Cancellation costs because you’ve changed your mind.
  • Participation in a sport or activity that is not listed in the policy wording (or agreed by World Nomads where you haven’t paid an additional premium)
  • Mishaps as a result of reckless behavior.
  • Costs arising from refusal to be repatriated once declared medically unfit to continue a trip but fit for repatriation.
  • Non-emergency treatment that can wait until you return home (it's not health insurance, it's travel insurance for medical emergencies).
  • Expenses you have not made every reasonable attempt to recover from the carrier, accommodation provider, booking or travel agents, any compensation scheme, or other source.

If you have any questions or are unsure if something is covered, contact us for more information.

Auckland, New Zealand
Auckland, New Zealand. Photo credit: Getty / levkr

Protect your gear from theft

Yes, Kiwis are a friendly bunch but that doesn’t mean theft and crime don’t exist. While not high, petty crime can be an issue.

Vehicle theft

Thieves are known to target vehicles. Never leave your valuables in your car or campervan, whether you’ve locked the doors or not, particularly in remote regions.

Never leave valuables unattended

Even in a safe country like New Zealand it’s important to always keep your valuables in sight. In cities, on public transport, and crowded areas be aware of your surroundings and never leave your valuables unattended - even for a minute.

Adventure sport

Adventure is all but New Zealand’s middle name. We cover a wide variety of sports and activities but before you strap on that bungy cord or slay the slopes in Queenstown, paddle down rushing rapids, or zorb down a grassy knoll, confirm which activities are covered as part of your travel insurance.

Hiking safety

New Zealand is one of the most spectacular hiking destinations in the world. From tramping The Milford Track to exploring Fox Glacier Valley, you’ll want to pack your walking shoes. No matter the trail it’s important to be prepared: always check the weather, hike with someone, and pack water and an emergency survival kit - because you never know what’s going to happen on the trail.

Access our 24/7 Emergency Assistance Team around the clock

When you have World Nomads travel insurance you have access to 24/7 Emergency Assistance Team. If something goes awry our team can help, whether that’s finding a local medical facility, assisting with consular details, or getting you home for the medical help you need via repatriation.

New Zealnd
Wellington Harbour. Photo credit: Getty / Oliver Strewe

Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

About World Nomads

World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance. Featuring coverage for more than 150 activities, you can get a quote, claim, or extend your policy online at All the information we provide about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

Watch Anton's true claim story

I fell on my side and heard the sound of dry stick breaking, I realized my leg was broken, then I just lay on the beach... The first phone call I got was from World Nomads and they basically told me, you don't worry about this Anton, just focus on getting better...and we'll take care of the rest.

World Nomads customer from Iceland

Get a quote 24/7

With World Nomads you can buy travel insurance before you land in New Zealand, or while you're already traveling around. Fill out the quick quote form below and get an instant quote today.

Travel Insurance Benefits: how we can take care of you*

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.


Here are our most frequently asked questions. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team.

  • Are there Covid-related travel restrictions in New Zealand?
    New Zealand reopened to travelers in late 2022. There are currently no restrictions or pre-departure Covid tests required. If you test positive to Covid-19 while there, you are still required to isolate for 7-days. Check your policy wording for full details on how we may be able to help if Covid impacts your travel plans. Make sure to check the countries entry requirements.