This is for eligible World Nomads customers excluding residents of the US, Canada, Brazil, China and the Philipines.

Your travel plans may have been disrupted by COVID-19 and we recognise you may be unable to travel, or have no reason to travel, in the future and may wish to cancel your policy.

Before you decide to cancel, please make sure you consider the existing value under the policy, including for example any pre-trip cancellation cover you may have. The extent of cover afforded will depend upon both the policy wording and the individual facts and circumstances of the traveler. Cancelling your policy means you won’t be eligible for any cover or to make any claims under the policy.

Please complete the form below to apply for a refund of your travel insurance policy. Once you have submitted the form we will get in touch with you and we appreciate your patience in our response.

Please answer the following questions on behalf of all travelers listed on your policy.