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Contact the World Nomads 24/7 Emergency Assistance Team. They will help you liaise with the local authorities.
We understand that this is a terrible and difficult time, and we can help you through the process of dealing with the situation. We can put you in touch with the necessary authorities and guide you through what you will need to do.
In general, you’ll need copies of the following to submit with your claim. If unsure, please ask:
In some cases, we may need to obtain past medical history records from the deceased person’s usual doctor. We’ll let you know if this is the case.
You’ll need to keep all your receipts, along with your itineraries and booking and cancellation confirmations for any affected travel arrangements for when you claim. If you don’t do this, we may reduce or reject your claim.
Our suggestions should help you when things go wrong and you want to make a claim. All travel insurance plans are different and cover will vary, depending what's happened, your country of residence, the plan you choose and any options or upgrades you buy. Your policy will always have the full details.
If you have questions about what's covered and not covered, just ask us.
Yes, it’s possible to submit a claim for any set of circumstances, including a death arising from a Coronavirus (COVID-19) diagnosis. That said, your coverage and whether World Nomads will pay a benefit toward your claim will depend on the terms, conditions, limitations and exclusions of the policy. What is and isn't covered varies depending on your Country of Residence.
You can read more about our COVID cover in our What's Covered for Coronavirus article, including benefit limits, conditions and exclusions.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Before your trip, check to see if there are current travel alerts for your destination – you can also check travel advice and restrictions for your destination(s) as these may impact cover, or your ability to travel.
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.