Photo © Lechatnoir/Istock

What to do if you’re being sued for personal liability

    Trusted by:

  • Trusted by:

Every case is different. So we prefer to work with you closely on this if something does go wrong. But here’s two rules that are true for all cases, so make sure you follow them:

NEVER admit you are at fault.

It may feel natural to say you’re sorry when something goes wrong. But don’t. If you do admit fault in any way, we won’t pay your claim.

Get contact details from all involved

You should get contact details of everyone involved in the incident that lead to your claim, including witnesses, police or other officials who attended.

Contact us as soon as possible

As soon as you know that there may be a claim made against you, you must contact our Emergency Assistance team and we’ll then tell you what to do next.

If you delay in contacting us, and we determine that this could have influenced the outcome of your case, we will either not pay your claim or reduce it to reflect that influence.

Travel Insurance Benefits: how we can take care of you*

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.