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Whether you’re trekking through the Eurasian Steppe, surfing in Maui, scuba diving off the coast of Thailand, or skiing in Canada, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be medically evacuated or repatriated for ongoing medical care.

Our 24/7 Emergency Assistance Teams, and doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of travelers be medically evacuated to appropriate facilities or repatriated home so they can fully recover.

What’s covered

If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all our policies for medical evacuation, as approved, by:

  • Air ambulance
  • Sea level aircraft
  • Helicopter
  • Ground ambulance
  • Commercial airline upgrade
  • Commercial airline with medical accompaniment

When we determine you’re medically fit to travel, we may decide to:

  • Transport you to other medical care facilities; and/or
  • Repatriate you to your Country of Residence if you’re declared medically unfit to continue your trip.

Cover is up to the amount shown in the Summary of Cover and is subject to our Emergency Assistance Team or us, on the advice of a medical practitioner appointed by us in consultation with your medical practitioner overseas, first deciding that:

  • Transportation is medically necessary; and
  • The style and timing of the transportation are reasonable and appropriate; and
  • You’re medically fit to be evacuated; and
  • You should be transferred to your Country of Residence.

How do I get emergency assistance

It’s essential that you get in contact with our 24/7 Emergency Assistance Team as soon as reasonably possible so that our teams can support you from the time you fall sick or get injured until the time you get home.

So that our Emergency Assistance Teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location

Am I covered if I get Coronavirus (COVID-19) while traveling?

Depending on your Country of Residence and the travel insurance plan you choose, you may also have access to Coronavirus (COVID-19) coverage for certain events including evacuation. Some of our plans offer:

  • Emergency medical cover, evacuation and/or repatriation if you’re diagnosed with COVID-19 while overseas.
  • Cover for some additional Coronavirus-related events such as cancellation following a diagnosis to assist our travelers on the Explorer Plan.

To find out what cover applies to you, read our What's Covered for Coronavirus article which has all of the details, including benefit limits, conditions and exclusions.

Coverage depends on your Country of Residence and the Plan you choose.

Our policies aren’t designed to cover everything, so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.


What is the difference between medical evacuation and repatriation?

Emergency medical evacuations are required when you have a life-threatening condition, and the local medical facility can’t look after you. In this case if you’re not evacuated to a hospital in another city or country you could suffer from a serious health complication, or even worse. Medical repatriation is when we decide its medically necessary to return you to your Country of Residence because you are severely sick or injured. For example, if you’re traveling in Mexico and you get seriously injured or sick and we decide you’re better off being treated back in Australia, we can bring you home under medical supervision.

How will you help me if I need to be evacuated?

Our 24/7 Emergency Assistance Team's trained staff will help with medical problems, including locating nearest medical facilities and, if required, arranging your medical evacuation home. They can also assist with locating the nearest embassies and consulates as well as keeping you in touch with your close relatives and your employer in an emergency.

About World Nomads

World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance. Featuring coverage for more than 200 activities, you can get a quote, claim, or extend your policy online at All the information we provide about travel insurance is a summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

Note: Where medical repatriation or evacuation has to be considered, you must contact our 24/7 Emergency Assistance Team as soon as reasonably possible.

Bike accicdent

I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the doctor I was referred to hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
UK Nomad

Travel Insurance Benefits: how we can take care of you*

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medevac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.