Travel Insurance for Travel Health.
Travel Insurance isn't health insurance. Here's why...
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Coronavirus (COVID-19) and travel - what you need to know.
About CoronavirusWe are aware various governments have changed their travel warnings to restrict travel during this time. To understand the impact on your policy, please go to our FAQs and choose your country of residence.
Travel Insurance for Health Emergencies.
Travel insurance is there to help you when you need it most. If you've been involved in an accident or you've fallen ill and need medical care, our travel insurance policies can help patch you up and get you back on the road.
Just keep in mind that our policies are travel insurance policies not health insurance policies, and most policies don't cover pre-existing medical conditions. Make sure you read through your policy carefully to see how you can be covered.
So this isn't a health insurance plan?
No, it's a travel insurance policy. It's there for overseas medical emergencies. It's not designed to cover ongoing illness or treatment overseas, or any treatment when you get home.
What does travel insurance cover if I'm sick or injured?
If you’re injured in an accident or suddenly become ill while traveling, you can be covered for overseas emergency medical treatment including:
- Hospitalization
- Day surgery and out-patient treatment
- Visits to registered medical practitioners
- Prescribed medicines
- Ambulances
- Extra expenses to get you home, if medically necessary
We also have 24-hour, multi-lingual assistance teams who can guide you to the nearest hospital, arrange medical transport, set up direct payments to the medical facility, give support to your family, and help you navigate local customs. Coverage may depend on your past medical history, what's happened to you and any other conditions, limits or exclusions of cover as described in your policy.
What’s not covered?
Travel insurance isn’t designed to cover everything. Common claims for overseas medical expenses we see where there's no cover include:
- If you've taken drugs or alcohol
- That rash you picked up while having hostel sex (ah, sorry)
- If you've been acting like an idiot
- Non-emergency treatment that can wait until you return home (that's what your health insurance or national health coverage at home is designed to do)
- Certain pre-existing medical conditions
- Ongoing treatment at home
This is not a full list of what's covered and what's not covered. There are limits and conditions that apply, so for more information check out our articles on overseas medical coverage and adventure sports coverage, and read your policy carefully before you buy.
How to get medical assistance for health emergencies.
It’s essential that you get in contact with our emergency assistance teams as soon as possible, so that our teams can support you from the time your fall sick of get injured until the time you get home.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
- Your policy number
- A contact number for where you are now
- The nature of your problem
- Your location
Cramps and body explosions in India.
I had been sick in India for about a month with ongoing symptoms including diahorrhea, vomiting, stomach cramps, nausea, fever, loss of appetite etc. Once we had arrived in Turkey I had an attack during the night at our Hostel. I was vomiting, had diahorrhea and intense stomach cramping so my boyfriend and I thought it was best to head to a hospital. Due to my condition I could not walk, it was also 2am/3am and we had no other method of getting to a hospital other than arranging for the hospital to send an ambulance to pick me up. Upon arriving at the hospital, the doctors undertook an examination of me and my conditions and due to severe dehydration they gave me a drip to restore my fluids. To find out what the causation of my symptoms were, they conducted tests on my blood and stool. The doctor also prescribed me medication to treat both my symptoms and illness. These included creams and also antibiotics.
Claim Paid. $1042.54
Travel Insurance Benefits: how we can take care of you*
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamWherever you are, we’re here 24/7 to help you in any emergency.
Emergency Assistance, World Nomads
Travel insurance. Simple & flexible.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
FAQ
Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.
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I'm at expat, but return to see family once a year. Can I buy a World Nomads' policy?
You can buy a policy for your return trip. However, if you intend to move somewhere permanently, you'll need health insurance
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Will I need medical records if I need to claim?
Yes. The team will ask for medical records before processing any medical claim.
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Does it matter if my receipts are in another language?
You can submit your claim with the receipts in another language. If the claims examiner requires you to translate it, they'll let you know.
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Is there an excess?
Most policies have an excess, so it's a good idea to check your policy.