A major wildfire burning in the forest area in central Tuscany region currently remains out of control, with authorities evacuating affected towns and surrounding areas.
Italian authorities have advised that for safety reasons, travel to the affected areas is to be avoided. Pisa's Galileo Galilei Airport (one of Italy's busiest) is currently closed, affecting thousands of passengers.
Check with your airline for further information regarding flights.
If you are traveling in the area, it's important that you listen to and follow all instructions from local authorities such as Italian Police and emergency services personnel. Failure to do so can result in you not being covered by travel insurance.
Know where to go if an emergency hits, and take a quick look at the geography surrounding where you are staying. Where is high ground? Where will water come in to create a bottleneck?
Keep up to date with news regarding the area you are staying in. Check websites, talk to locals, and pay attention to radio or TV. Staying aware of what is going on is important, even if it is for a few minutes a day.
Firstly, it is vital that you keep aware of, and pay heed to, any evacuation notices delivered by Emergency Services. If you are told to leave, leave.
While there may be some situations that require evacuation, not everyone needs to leave their spot in the event of a flood, especially two story hotels or apartments that end up simply water logged downstairs. Although in apartment blocks, a word of caution – if the bottom levels become filled you could be marooned for days if your elevator system malfunctions.
If water creeps inside your accommodation, be very careful with electrical appliances. The safest idea is to switch off as many as you can – and obviously, don’t use your devices if you are standing in water.
If you are stuck inside and need to raise an alarm, hang a white sheet outside your window or on your roof so emergency services can spot you.
If circumstances reach a point where it is essential to leave where you are staying, there are a few things you should keep in mind.
The best idea is to find the highest and most visible ground you possibly can, and stay put. You might get bored in the same place and want to move elsewhere, but if you have found the highest ground you possibly can, it’s the best you can do in a devastating flood.
Need assistance? Find the emergency contact telephone number for you.
So we can best assist you, please be ready with the following:
There may be cover for you if you purchased your policy prior to the disaster being declared, or before it happened. Check your policy or call our customer assistance teams if you are unsure.
Coverage may vary depending on your place of residence and the level of cover you have purchased. Go to our help desk and enter your country of residence then search for "natural disaster" to get an exopanation of coverage relevant to you. Still confused, or have qustions? Check with our customer assistance teams.
A storm which brought heavy rain to Tuscany and Rome has claimed several lives.
The Tuscan city of Livorno was worst hit, with 4 people killed and many homes and buildings inundated with water and mud. The rain was so intense in Rome that several subway stations were forced to close.
Visitors to the areas are advised that clean-up operations are continuing and disruption to transport and other services may last several days.
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