Coronavirus (COVID-19) and travel: The situation around the world is changing dramatically. Various governments have changed their travel warnings to restrict travel during this time. To understand how this may impact cover under your policy, please go to our FAQs and select your country of residence.
For the latest travel warnings and alerts around the world, read about lockdowns and border restrictions.
There are two stages to keeping your luggage safe: planning the right luggage before you go and using it safely when you're on the road exploring the world.
Know the contents of your bags when you're crossing borders, catching flights or passing through Customs. Don't offer to carry anything for anyone else. This might seem like common sense, but there are many stories of unsuspecting travelers trying to help out their new-found travel companion only to end up carrying something illegal. By all means, make new friends on the road, but let them carry their own stuff.
Be aware of quarantine laws and make sure you're not importing illegal substances – which could be as innocent as fruit or wood carvings – or as sinister as the body parts of endangered animals. In some countries, the penalties are much harsher than a verbal telling off – in Australia for example, you could receive an on-the-spot fine of up to AU $220, or, for a serious offense, you could be prosecuted and face a fine of up to AU $66,000 or 10 years' imprisonment. Ouch.
Think about how much gear you need to take (trust us, less is more) and then consider how many bags you need. It is much easier to get around and keep an eye on one bag than two.
Take a sturdy bag that's not easy to tamper with and keep it securely locked.
If you are traveling to the United States, make sure your luggage lock is in accordance with their specific baggage lock requirements – these can be opened by security officers using universal "master keys so that your locks don't have to be cut.
Information about these locks is available from the Transportation Security Administration's website.
Although these don't replace a secure lock, sometimes zip ties are incredibly useful for making sure your bags aren't tampered with. You can easily cut them off, but they prevent easy access for opportunists.
Black or white ones are the most common, but you could mix it up a bit with some colors for extra identification.
If your bag arrives on an airport carousel with the cable ties missing or the color combination changed, don't touch the bag, call a security officer over and tell them you think your bag's been tampered with. You'll be subjecting yourself to a thorough search, but if there's any contraband planted in the bag, you'll have a good alibi.
Lost luggage is very inconvenient, and can be expensive to replace, along with the contents. To ease the pain, make sure you get the right level of insurance cover, especially if you're carrying expensive cameras, laptops or smartphones. Read the policy description all the way through, and check these valuable items will be fully covered.
Good, light packing is an art form, but the basic advice is not to pack anything which you couldn't bear to part with, especially sentimental and valuable belongings. But sometimes with lost luggage, it's the bag itself that you miss most... seasoned travelers can spend a long time searching for the ultimate backpack.
At the beach, in a café, or even the airport lounge, always keep your luggage with you or have a trusted traveling companion mind it for you. Make sure your hotel room is secure and take advantage of hotel safes (as long as they are reliable).
If you do leave your luggage in your room, make sure you lock up the zips etc. Although someone could steal the whole bag, the aim is to make it more difficult for any opportunistic thief, as trying to cut a lock off is quite difficult.
Thieves can act with extraordinary alacrity and your bag can vanish or have stuff selectively swiped from it in the blink of an eye. Always keep your valuables (especially passport and money) well hidden on your person, rather than in your luggage.
If you're sitting in a café or restaurant, slip the strap of your bag around your chair leg or secure it to the table (see those zip-ties might come in handy here, too).
What happens when you can't keep your valuables with you; the roof of the chicken-bus is the only place big enough for your whopping 90-litre backpack?
Take out anything and everything valuable and stuff it into your daypack. Then use zip ties or locks to secure your main bag as best as you can before you throw it up on top of the bus with all the rest, and hope for the best. Sit with your overfull daypack exploding onto your lap for the next 15 hours and don't complain. And then maybe think about how you're going to travel really light on that next trip...
Don't leave the zips undone or pockets flapping open – it's too easy for pickpockets to steal your gear... or for it to fall out on the pavement.
In crowded areas, like markets or train stations, it's wise to wear your daypack on the front – you might look a bit uncool hugging your bag, but at least it's not exposed to the world. People often think that they could tell if someone was reaching into their bag, but this isn't always the case; it's another all-too-familiar claim story.
Handbags should be worn across the body with the strap diagonally over one shoulder. Don't let your bag hang loose from your shoulder as this makes it an easy target for a snatch-and-run thief.
You can buy at home or while traveling, and claim online from anywhere in the world. With 150+ adventure activities covered and 24/7 emergency assistance.
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