Travel insurance can cover repatriation if you encounter a medical emergency abroad and need to be evacuated.
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For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
Whether you’re trekking to see Machu Picchu, surfing in Maui, scuba diving off the coast of Thailand, or skiing in Canada, accidents or sickness can happen at any time during your trip. If you’re far from appropriate medical facilities, emergency evacuation insurance can help get you the care you need.
Unexpected medical emergencies can happen at any time, whether you’re near or far from home. Appendicitis, a broken leg, animal bites and even a bout of severe food poisoning have all sent travelers to the hospital. But what happens if the nearest hospital or appropriate medical facility is dozens or even hundreds of miles away?
Medical transport – particularly Medevac flights – can cost tens of thousands of dollars. What could be a lifesaver could deplete your savings. Emergency evacuation and repatriation coverage may cover, up to the policy limits, the cost to get you to the closest appropriate medical facility or home for further treatment.
An emergency evacuation involves transporting patients to a hospital or other medical facility in order to be treated.
Repatriation is a type of evacuation that returns travelers back home, typically after their condition has stabilized and when a doctor advises that they should no longer travel.
And in a worst-case scenario, if a traveler dies on vacation, World Nomads travel insurance also covers repatriation of remains. It’s not an easy thing to think about, but it does happen from time to time.
Under your World Nomads plan, emergency medical evacuation is covered if it’s recommended by the attending physician and pre-approved by our 24/7 Emergency Assistance team. This benefit could include transportation costs and any related medical services or supplies. If you’re going to be at the hospital for a prolonged period of time, it may also include the transportation of a family member or companion to your bedside or the return of a dependent child back to your home.
Emergency evacuation and repatriation typically takes place through a commercial flight, though other modes of transportation could include:
The key thing to remember is that you need to get pre-authorization for a medical evacuation.
Our travel insurance plans exclude coverage for any of the following:
This is not a full list of what's covered and what's not covered. Other limits and conditions may apply. Any example scenarios provided above are not a guarantee of coverage. All claims are subject to review, require documentation and are considered individually Please read your policy wording in full and contact us if you have any questions, we’re happy to help.
In the event of a life-threatening emergency, call the local emergency authorities first to receive immediate assistance, and then contact our 27/7 Emergency Assistance Team, who can support you every step of the way.
Please be ready with the following:
On my second day in Burma, I woke up in the middle of the night with intense abdominal distress. I was rushed to the Asia Royal Hospital and immediately taken for evaluation and an ultrasound. I had a large mass in my abdomen and evacuated to Bangkok that evening to see a specialist. I was admitted to Bumrungrad International Hospital, where I stayed for eight days for a battery of tests, including several ultrasounds, a CT scan, and two aspirations of what turned out to be a renal cyst. After a conditional discharge, where I was restricted to rest, I was deemed stable enough to be evacuated. Two days later I was on a flight back to the U.S., where I am now continuing treatment.
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Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Wherever you are, we’re here 24/7 to help you in any emergency.
Are you in need of emergency assistance right now?
Contact Generali Global Assistance:
Telephone:
+1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada
Here are our most frequently asked questions around medical repatriation and travel insurance. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Before your trip, check the latest government advice for any travel alerts for your destination.