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Travel insurance for medical repatriation

When home is the best place for healthcare and healing

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Coronavirus (COVID-19) and travel - what you need to know.

About Coronavirus

We are aware various governments have changed their travel warnings to restrict travel during this time. To understand the impact on your policy, please go to our FAQs and choose your country of residence.

When you take yourself on an adventure to the far ends of the earth, whether it’s snowmobiling across the fjords or surfing on spring break, accidents (or illnesses) are bound to happen. While we hope that things don’t go to the extreme, sometimes home (besides being where the heart is) is where you can get the best medical attention. World Nomads can help you get safely there. 

What's covered

World Nomads’ first priority is to get you out of an emergency to a suitable medical facility. Once approved by the 24/7 Emergency Assistance team, then we may cover:

  • Air ambulance
  • Sea level aircraft
  • Helicopter
  • Ground ambulance
  • Related medical services and supplies

If the doctor recommends that your treatment would be better at home, we may cover the cost of transportation for you to get there – usually through a commercial flight based on doctor's recommendations.

You MUST call the 24/7 Emergency Assistance team to arrange your repatriation. Failing to do so may reduce your claim.  

What's not covered 

While your health and safety are our top concern, we don’t cover: 

  • Any incidents related to drug and alcohol abuse 
  • Any unnecessary upgrades 
  • Expenses for any ongoing medical care at home 
  • Anything related to illegal behavior 
  • Related medical services and supplies 

This is not a full list of what's covered and what's not covered. There are limits and conditions that apply, so for more information check out our article on medical transport and repatriation and read your policy carefully before you buy.

How to get medical assistance.

Contact our 24/7 Emergency Assistance team as soon as possible. Our staff can support you from the time you get sick or injured until the time you get home. 

To expedite your call, please be ready with the following:

  • Your policy number
  • A contact number where you can be reached
  • The nature of your problem
  • Your location

Abdominal pain in Myanmar

On my second day in Burma, I woke up in the middle of the night with intense abdominal distress. I was rushed to the Asia Royal Hospital and immediately taken for evaluation and an ultrasound. I had a large mass in my abdomen and evacuated to Bangkok that evening to see a specialist. I was admitted to Bumrungrad International Hospital, where I stayed for eight days for a battery of tests, including several ultrasounds, a CT scan, and two aspirations of what turned out to be a renal cyst. After a conditional discharge, where I was restricted to rest, I was deemed stable enough to be evacuated. Two days later I was on a flight back to the U.S., where I am now continuing treatment. U.S Nomad in Myanmar.
U.S Nomad in Myanmar

Travel Insurance Benefits: how we can take care of you

Trip Protection

Protect your hard earned vacation from unexpected cancellation.

  • Explorer Plan: $10,000
  • Standard Plan: $2,500
Trip Protection
  • Unexpectedly hospitalized?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Insurance

Take the pain out of medical or dental costs.

  • Explorer Plan: $100,000
  • Standard Plan: $100,000
Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Evacuation

Emergency medical transportation: we’ll get you to hospital or home quickly.

  • Explorer Plan: $500,000
  • Standard Plan: $300,000
Emergency Evacuation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Covers the loss, theft or damage of your bags, tech and gear.

  • Explorer Plan: $3,000
  • Standard Plan: $1,000
Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Accident & Sickness Medical Expense
  • Repatriation of Remains
  • Trip Cancellation
  • Trip Interruption
  • Trip Delay
  • Baggage & Personal Effects
  • Baggage Delay (outward journey only)
  • Rental Car Damage – where permissible
  • Accidental Death & Dismemberment
  • Generali Global Assistance 24-Hour Assistance Services
  • Generali Global Assistance Non-Medical Emergency Transportation Services
This is a general summary for US residents only. Restrictions, exclusions and limitations will apply. Benefit limits may vary depending on the plan chosen. Check the plan documents for full details.

24/7 emergency assistance

Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

For policies purchased on or after 1 January 2020:
Contact Generali Global Assistance:
Telephone: +1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada)

For policies purchased before 1 January 2020:
Contact One Call Worldwide Travel Services Network
Telephone +1-855-878-9588 (toll free within the US and Canada)
or +1-603-328-1329 (toll free outside the US and Canada)

Contact the team
Wherever you are, we’re here 24/7 to help you in any emergency.
Aurelie's portrait photo
Aurelie Menard,
Emergency Assistance, World Nomads

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

World Nomads Travel Insurance was reviewed on Trust Pilot on 1st August 2017 and rated 4 stars

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Here are our most frequently asked questions. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.

  • Can my mother come and get me?
    That depends on the situation. If the doctor says that you need a non-medical escort or you’re alone in a hospital for at least 7 days, your mother or another family member may come get you.