When your illness or injury stops you in your tracks & you have to get home for treatment.

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Whether you’re trekking through the Eurasian Steppe or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be brought home for ongoing medical care.

Our Emergency Assistance teams, doctors, and nurses have seen some horrific accidents and illnesses and have helped thousands of travelers get home safely so they can fully recover. 

How World Nomads travel insurance can get you home. 

If you’ve selected the policy for the activity you’re doing and you sustain an injury, and we believe it’s medically necessary to bring you home for ongoing treatment, there’s cover in our US policies for:

  • Air Ambulance
  • Sea Level Aircraft
  • Helicopter
  • Ground Ambulance
  • Related medical services and supplies

Depending on whether you buy our Standard or Explorer plan, there are limitations that will apply. It’s a good idea to do some research on where you’re going, so when you get a quote, you can pick the policy that’s best for you. 

What's not covered by World Nomads travel insurance.

Travel insurance isn’t designed to cover everything. Common claims we see where there's no cover include:

  • Acting illegally
  • If you've had drugs or alcohol
  • An upgrade if it's not necessary
  • Any medical expenses once you're back home. 
  • A joyflight after you've reached Base Camp.

This is not a full list of what's covered and what's not covered. There are limits and conditions that apply, so for more information check out our article on medical transport and repatriation and read your policy carefully before you buy.

How to get medical assistance.

It’s essential that you get in contact with our Emergency Assistance team as soon as possible, so that our teams can support you from the time you fall sick or get injured until the time you get home.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location

Abdominal pain in Myanmar.

On my second day in Burma I woke up in the middle of the night with intense abdominal distress. I was rushed to Asia Royal Hospital and immediately taken for evaluation and ultrasound in their Emergency Room. It was determined that I had a large mass in my abdomen (it was believed then on my liver) and needed to see a specialist. It was determined that it was safe for me to fly and I was evacuated to Bangkok, Thailand, that evening. I was admitted immediately via ER to Bumrungrad International Hospital. I stayed there for 8 days for a battery of tests, including several ultrasounds, a CT scan, and two aspirations of what it was now clear is a renal cyst. I was able to be conditionally discharged from BI Hospital after 8 days, but I was restricted to rest in a hotel until a follow up in order to determine if it was safe to evacuate me back to the US at that time. Upon my return to BI Hospital, I was able to be evacuated, and with Oncall and Tripmate, I was able to be given a flight two days later and return back to the US, where I am now receiving local treatment.
U.S Nomad in Myanmar.

Travel Insurance Benefits: how we can take care of you

Trip Protection

Protect your hard earned vacation from unexpected cancellation.

  • Explorer Plan: $10,000
  • Standard Plan: $2,500
Trip Protection
  • Unexpectedly hospitalized?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Insurance

Take the pain out of medical or dental costs.

  • Explorer Plan: $100,000
  • Standard Plan: $100,000
Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Evacuation

Emergency medical transportation: we’ll get you to hospital or home quickly.

  • Explorer Plan: $500,000
  • Standard Plan: $300,000
Emergency Evacuation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Covers the loss, theft or damage of your bags, tech and gear.

  • Explorer Plan: $3,000
  • Standard Plan: $1,000
Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Accident & Sickness Medical Expense
  • Repatriation of Remains
  • Trip Cancellation
  • Trip Interruption
  • Trip Delay
  • Baggage & Personal Effects
  • Baggage Delay (outward journey only)
  • Rental Car Damage – where permissible
  • Accidental Death & Dismemberment
  • Generali Global Assistance 24-Hour Assistance Services
  • Generali Global Assistance Non-Medical Emergency Transportation Services
This is a general summary for US residents only. Restrictions, exclusions and limitations will apply. Benefit limits may vary depending on the plan chosen. Check the plan documents for full details.

24/7 emergency assistance

Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

For policies purchased on or after 1 January 2020:
Contact Generali Global Assistance:
Telephone: +1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada)

For policies purchased before 1 January 2020:
Contact One Call Worldwide Travel Services Network
Telephone +1-855-878-9588 (toll free within the US and Canada)
or +1-603-328-1329 (toll free outside the US and Canada)

Contact the team
Wherever you are, we’re here 24/7 to help you in any emergency.
Aurelie's portrait photo
Aurelie Menard,
Emergency Assistance, World Nomads

Get a quote

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

World Nomads Travel Insurance was reviewed on Trust Pilot on 1st August 2017 and rated 4 stars

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Here are our most frequently asked questions. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.

  • Can my mom come and get me?
    If you need a medical escort, we will send you home with a nurse or doctor. Family members aren't usually allowed to be medical escorts, but it depends on your situation.
  • What happens if I’m on life support?
    That’s a really bad way to end your holiday, and we hope you never end up on life support. But if you do, we will look at the best possible solution to get you home.