Travel Insurance scenario: I need a hospital or doctor

World Nomads travel insurance includes coverage for emergency situations where you need to see a doctor or get to a hospital while you’re travelling. 

  • Contact the 24/7 Emergency Assistance team before seeking medical treatment

  • Hospital stays, physician fees and prescriptions can all potentially be covered

  • Coverage is for emergency medical emergencies, not general check-ups

What does your coverage offer?

World Nomads’ travel insurance plans offer coverage for emergency medical and dental care. Depending on your situation, this may include:

  • Physician care

  • Hospital stays

  • Wheelchairs, splints and braces

  • Prescription medication

  • Ambulance transportation

  • Emergency medical evacuation

If you’re traveling alone, World Nomads may also help fly a bedside companion to be with you (and give an allowance for accommodation and food) if you’re in the hospital for more than three days.

Call the 24/7 Emergency Assistance team BEFORE medical treatment

There are a number of reasons why you need to call us before you go into hospital. A couple of big ones are:

  • The team can help organize and recommend reputable doctors, hospitals and facilities in your area

  • You’ll need authorization before undergoing any medical procedures

If due to your medical emergency, there was no time to call prior to seeking medical treatment you (or someone on your behalf) must contact the 24/7 Emergency Assistance team as soon as possible. If you don't your coverage may be affected. 

What may not be covered?

Remember, travel insurance is made for emergency medical and dental treatment out of your home province and abroad. It’s for unexpected sicknesses and injuries, not routine care.

  • You must be covered by GHIP for the entire duration of the trip, otherwise, your emergency medical benefits are limited to a maximum of $40,000 Canadian.

  • You must not know before the trip of any conditions or illnesses for which you could seek medical treatment or care while on your trip.

  • You need to take all appropriate precautions not to hurt yourself (so, don’t go patting hoop snakes or other dangerous animals!)

  • If you purchase your plan after departing your home province, your coverage doesn’t take effect until after a period of 48 hours from the departure date as shown on your plan.

This is only a summary of coverage and does not include the full terms and conditions of the policy.  It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions.  

If you need help you can call the 24/7 Emergency Assistance team at any time of the day or night. You can also contact us if you have questions about your policy.

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Contact our Emergency Assistance Team

For help in an emergency, contact Worldwide Emergency Medical Assistance and LiveTravel™, 24 hours a day, 7 days a week.

Contact us


International collect:
+1 416 646 3723

Within Canada & continental USA, toll free:
+1 866 878 0192

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available:

Contact us


New Brunswick, Newfoundland and Saskatchewan Residents:

1 888 566 8028

1 819 566 8028


All Other Provinces:

1 866 878 0192

1 416 646 3723