We’ve seen some pretty hairy accidents and illnesses, from aneurysms to scooter accidents, and at least one shark bite! When the unexpected happens, our 24/7 emergency medical assistance teams will support you and your family, so you can focus on getting better.
If you’re injured in an accident or suddenly get sick while traveling, and you've bought a policy for the activities you're doing, you can be covered for emergency medical treatment including:
We also have 24 hour multi-lingual assistance teams who can guide you to the nearest hospital, set up direct payments to the medical facility where available, and help you navigate local customs. Coverage may depend on your past medical history, what's happened to you and any other conditions, limits or exclusions of cover as described in your policy.
Travel insurance isn’t designed to cover everything. Common claims for overseas medical expenses we see where there's no cover include:
This is not a full list of what's covered and what's not covered. It is important that you read and understand your policy before you travel as your coverage may be subject to certain limitations or exclusions. This policy provides complete descriptions of the benefits, terms, conditions, limitations and exclusions of your insurance coverage.
For more information check out our articles on overseas medical coverage and adventure sports coverage.
It’s essential that you get in contact with our Emergency Assistance team as soon as possible so that our team can support you from the time your fall sick or get injured until the time you're well again.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
While visiting the Monkey Forest in Bali, I was bitten by a monkey and blood was drawn. After returning to our hotel we then visited a local doctor the same evening of the bite. I received the first Rabies vaccination and then went to the International SOS office in Bali for an examination. There I received a second rabies shot, and then immunoglobin shots.
Protect your hard earned vacation from unexpected cancellation.
We’ve got your back.
Take the pain out of medical or dental costs.
We’ve got your back.
We’ll get you to hospital or home quickly.
Help starts here.
Covers the theft, damage or delay of your bags, tech and sports gear.
Help starts here.
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Telephone +1 866 878 0192 (toll-free from Canada and the Continental U.S.) or +1 416 646 3723 (collect from anywhere else in the world)
Contact the teamWherever you are, we’re here 24/7 to help you in any emergency.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.
Coronavirus (COVID-19) and travel - what you need to know
Due to the widespread media reports of Coronavirus (COVID-19), and the World Health Organization (WHO) announcement declaring COVID-19 a pandemic, COVID-19 is a foreseen or known event. If you are purchasing a new policy, certain coverages will not apply. Please read the details here.
About Coronavirus