Don't let your medical expenses bury you.
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We’ve seen some pretty hairy accidents and illnesses, from aneurysms to scooter accidents, and at least one shark bite! When the unexpected happens, our 24/7 emergency medical assistance teams will support you and your family, so you can focus on getting better.
If you’re injured in an accident or suddenly get sick while traveling, and you've bought a policy for the activities you're doing, you can be covered for emergency medical treatment including:
We also have 24 hour multi-lingual assistance teams who can guide you to the nearest hospital, set up direct payments to the medical facility where available, and help you navigate local customs. Coverage may depend on your past medical history, what's happened to you and any other conditions, limits or exclusions of cover as described in your policy.
You must contact us before seeking medical attention, emergency evacuation or repatriation. Failure to call may result in limits or denial of claims. If your medical condition prevents you from calling, you must call as soon as medically possible or have someone call on your behalf.
Travel insurance isn’t designed to cover everything. Common claims for overseas medical expenses we see where there's no cover include:
For more information check out our articles on overseas medical coverage and adventure sports coverage.
This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions about your coverage, just ask us.
It’s essential that you get in contact with our Emergency Assistance team as soon as possible so that our team can support you from the time your fall sick or get injured until the time you're well again.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
While visiting the Monkey Forest in Bali, I was bitten by a monkey and blood was drawn. After returning to our hotel we then visited a local doctor the same evening of the bite. I received the first Rabies vaccination and then went to the International SOS office in Bali for an examination. There I received a second rabies shot, and then immunoglobin shots.
Protect your hard earned vacation from unexpected cancellation.
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Take the pain out of medical or dental costs.
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We’ll get you to hospital or home quickly.
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Covers the theft, damage or delay of your bags, tech and sports gear.
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Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Telephone +1 866 878 0192 (toll-free from Canada and the Continental U.S.) or +1 416 646 3723 (collect from anywhere else in the world)
Contact the teamTravel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.
Before your trip, check the latest government advice – for your destination and any travel alerts including important COVID-19 coverage advisory and limitations.