Various government agencies and news outlets have reported that Tropical Cyclone Gabrielle has formed off the coast of Northern Queensland, tracking near Norfolk Island with a high likelihood of making landfall on New Zealand’s North Island on Sunday, 12 February 2023 local time.
Travellers should be aware Cyclone Gabrielle may escalate to a Category 3 cyclone with high winds and heavy rain, and plan for this eventuality. In any case, severe weather is forecast for these regions and may cause disruption to travellers who are already in these areas, or planning on travelling to or through them, soon.
If you’re already travelling
If you’re a World Nomads traveller and require emergency medical assistance due to this event, please contact our Emergency Assistance team as soon as it’s practicable and safe to do so.
For the latest advice, visit your local Government authority's website.
If you’re planning to travel in these regions
Your policy can continue to offer cover in line with the policy terms and conditions. Note that the policy offers cover based on specific, listed insured events; also, you must be aware that policy exclusions may exist. Before planning travel, please check the government advice applicable to your policy and monitor media coverage.
If your travel plans are affected
If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance.
In the event you need to submit a claim, please keep in mind your maximum benefit amounts available for your plan and that you must provide all supporting documentation of the event and expenses incurred. Some benefits will not apply if the Natural Disaster has been forecasted or a storm has been named prior to purchase of your policy. If you intend to submit a claim, please complete the claim form and if you need help doing this, contact us.
If you have any other queries, please get in touch.
We’re here to help if you have a question about travel insurance. We’re available:
For policies purchase on or after 2 December 2018:
For policies purchased before 2 December 2018: