When your cards get stolen and you need a replacement

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For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.

Your money is your lifeline when you’re travelling. So when your credit card is stolen it’s not just inconvenient… it’s seriously upsetting and potentially devastating to your travel plans.

Getting a replacement card back fast is super important. That’s why as long as you were looking after your credit cards and didn’t just forget them at the restaurant, World Nomads will do all we can to help you get your replacement cards fast.

 How does travel insurance cover stolen credit cards?

Credit card travel insurance can help with the costs of replacing your credit card. This may include:

  • The cost of replacing your credit card
  • Necessary transportation charges to get to and from any authorities to report the stolen card or collect a replacement card
  • Any applicable fees

What’s not covered by travel insurance for credit cards?

We won’t cover any fraudulent purchases made on your credit card.  We recommend you always keep the contact numbers of your financial institution handy so you can call them to cancel the card and prevent any fraudulent activity on it should your cards be stolen.  We also won’t cover:

  • If your card gets skimmed
  • If your card gets stolen without you having noticed it while occurring
  • Costs related to the time involved in replacing your credit card
  • Credit cards if left unsupervised such as if you left it behind somewhere, mislaid it or if you don’t take reasonable care to protect it

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

What do I do if my credit card is stolen?

If you’re unsure of what to do when your credit card is stolen it’s a good idea to start with reporting it to your financial institution, the local authorities such as the police and if it was stolen when you were traveling on transport, then you should also report it to the relevant carrier.

You will need to make sure get a written report from the police authorities and if applicable, the common carrier, before you make a claim with us. Please note that an excess may be applicable and cover may vary according to the plan you have purchased.

Cards stolen by motorcyclists.

I was sitting on a motorbike while my boyfriend was driving. Two other motorbikes started following us and the other one drove next to us and pulled my bag, which had a strap over my shoulder and I was holding it tight with both hands between me and my boyfriend. We were on our way back to our room from shopping and dinner. I had my iPhone5, wallet(with little bit of cash, drivers license, three credit cards), some clothes and make-up in there.
Finnish Nomad
Claim Paid: €540

Travel Insurance Benefits: how we can take care of you

Trip Protection

Protect your hard earned vacation from unexpected cancellation before you leave home.

  • Explorer Plan: €10,000
  • Standard Plan: €4,000
Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy deceased?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Abroad Medical Expenses

Take the pain out of medical costs while traveling abroad.

  • Explorer Plan: €12,500,000
  • Standard Plan: €3,750,000
Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transport

Expenses included in Emergency Medical limits.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Covers the loss, theft or damage of your bags, tech and gear (just not sports equipment when in use).

  • Explorer Plan: €2,500
  • Standard Plan: €1,250
Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Overseas Medical & Dental Expenses
  • 24 hour Emergency Assistance
  • Emergency Medical Transport
  • Repatriation & Travel Expenses
  • Pre-Trip Cancellation
  • Trip Interruption (Explorer)
  • Resumption of Trip (Explorer)
  • Travel Delay (Explorer)
  • Missed connection (Explorer)
  • Hijacking (Explorer)
  • Baggage & Personal Items
  • Passport & Travel Documents
  • Personal Liability
  • Rental vehicle insurance excess (Explorer)
  • Personal accident
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Wherever you are, whatever has happened, our multi-lingual assistance teams are here to help you and your family.

Are you in need of emergency assistance right now?

Country of residence Phone
Belgium +32 (0)2 808 66 32
Denmark +45 89 87 30 23
Germany +49 (0)335 5622 3012
Ireland +353 (0) 90 640 6460
Netherlands +31 (0)20 8080731

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

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Here are our most frequently asked questions about stolen credit cards insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team