Don't let a stolen passport stop you in your tracks

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For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.

We know how difficult it is to be overseas without a passport so we’ve designed our travel insurance to give you the extra level of support you need to get a replacement passport… fast.

How does travel insurance cover stolen passports?

You’re not going anywhere without a passport so World Nomads knows getting a replacement one is a pretty high priority. Our passport replacement cover includes:

  • The cost of replacing the passport
  • Necessary transportation charges to get to and from the authorities and consular office
  • Fees
  • Cost of photos for the new passport

What’s not covered by travel insurance for a lost or stolen passport? 

While we’ll help cover the cost of replacing your passport, some of the things we won’t cover include:

  • Costs related to the time involved in replacing your passport
  • Stolen passports if left unsupervised such as if you left it behind somewhere, mislaid it or if you didn’t take reasonable care to protect it
  • Stolen passports when the theft was not observed when occurring

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

How to get assistance if your passport is stolen.

It’s essential that you get in contact with our 24/7 Emergency Assistance Team as soon as possible so that our teams can help you navigate the local laws, and help you get your replacement passport faster.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location

Passport stolen in Bulgaria.

My wallet was stolen in a bus in Bulgaria, and I could not reach the thief. I could just see she was a woman. I lost my passport, my driving licence, and some other stuff such as some cash. I made a police report regarding the matter, which is in Bulgarian language. It says e.g. my passport and my driving lisence were stolen. I had to go to Finnish Embassy of Bulgaria to get a new passport. However, they only issued emergency passports so that is what I had to get. However, that only lasted for a month, and I had to get another proper passport (for 5 years -my previous passport before the theft was obviously this 5 year passport as well) now in Finnish Embassy of Sweden where I was at that time. Driving licence I could renew only in Finland, and because I came to Finland for the first time after my trip now during the summer 2015, I renewed my driving licence at this time.
Finnish Nomad in Bulgaria.
Claim Paid: €280

Travel Insurance Benefits: how we can take care of you

Trip Protection

Protect your hard earned vacation from unexpected cancellation before you leave home.

  • Explorer Plan: €10,000
  • Standard Plan: €4,000
Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy deceased?
  • Close relative dropped dead?

We’ve got your back.

Emergency Abroad Medical Expenses

Take the pain out of medical costs while traveling abroad.

  • Explorer Plan: €12,500,000
  • Standard Plan: €3,750,000
Emergency Medical Insurance
  • Need drugs?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transport

Expenses included in Emergency Medical limits.

Evacuation and Repatriation
  • Banged up abroad?
  • Need to get to hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Covers the loss, theft or damage of your bags, tech and gear (just not sports equipment when in use).

  • Explorer Plan: €2,500
  • Standard Plan: €1,250
Protect your gear
  • Luggage lost?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Overseas Medical & Dental Expenses
  • 24 hour Emergency Assistance
  • Emergency Medical Transport
  • Repatriation & Travel Expenses
  • Pre-Trip Cancellation
  • Trip Interruption (Explorer)
  • Resumption of Trip (Explorer)
  • Travel Delay (Explorer)
  • Missed connection (Explorer)
  • Hijacking (Explorer)
  • Baggage & Personal Items
  • Passport & Travel Documents
  • Personal Liability
  • Rental vehicle insurance excess (Explorer)
  • Personal accident
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Wherever you are, whatever has happened, our multi-lingual assistance teams are here to help you and your family.

Are you in need of emergency assistance right now?

Country of residence Phone
Belgium +32 (0)2 808 66 32
Denmark +45 89 87 30 23
Germany +49 (0)335 5622 3012
Ireland +353 (0) 90 640 6460
Netherlands +31 (0)20 8080731

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

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Here are our most frequently asked questions about stolen passports insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team