Sometimes no matter how well you may plan your holiday there’s always a chance that a business you’ve booked with (e.g, airline or a travel agent) goes out of business and the trip is cancelled or interrupted. If you’re worried about this possibility read on to find out what you can do.
We also won’t cover losses incurred if:
If your accommodation provider, carrier or tour operator has gone bankrupt you should always reach out to them in the first instance to see if they can offer you some form of compensation. If that is no help you should try:
In the event of a claim covered by your policy, you must do everything you can to minimise and reduce the cost of the claim and provide all supporting documentation of the event and expenses incurred. If you intend to submit a claim, please complete the claim form and if you need help doing this, contact us.
We’re here to help if you have a question about travel insurance.
For policies purchased on or after 1 November 2018:
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For policies purchased before 1 November 2018:
Coronavirus (COVID-19) continues to impact many travellers around the world. Before you buy, read the travel alerts and check government travel advice and restrictions for your destination(s) as these may impact cover, or your ability to travel. NOTE: A 48-hour waiting period (time excess) applies to some Coronavirus-related cancellation cover; other waiting periods may apply.