For information relating to policies purchased prior to 17 June 2021, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 17 June 2021 please see below.
Yes, there’s cover for your non-refundable trip cancellation fees if you have no option but to cancel your trip before you were due to leave Ireland due to a sudden, unforeseen, and unavoidable insured event which is outside your control.
As soon as you buy your policy, there’s cover for loss of pre-paid non-refundable travel, accommodation and tour expenses and tuition/course fees if you can’t travel anymore because of:
You must tell the travel agent, tour operator or provider of transport or accommodation if you can no longer travel as planned and where possible obtain any available refunds.
When making a claim, you’ll need to show evidence of your cancellation fees and any refund you may have received. You will also need to show that the reason for your cancellation was unexpected and occurred after you purchased your policy and after you booked or paid for any travel arrangements, whichever is later.
Here are some of the main things that aren’t covered:
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
We’re here to help if you have a question about travel insurance.
For policies purchased on or after 1 November 2018:
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For policies purchased before 1 November 2018:
Coronavirus (COVID-19) continues to impact many travellers around the world. Before you buy, read the travel alerts and check government travel advice and restrictions for your destination(s) as these may impact cover, or your ability to travel. NOTE: A 48-hour waiting period (time excess) applies to some Coronavirus-related cancellation cover; other waiting periods may apply.