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For customer service you can send a message or call the team direct:
Telephone: +44 (0)330 660 0738 (from overseas)
Telephone: 0330 660 0738 (within UK)
We're here to help in London, UK (GMT/BST): Monday - Sat 9am-5pm; Sunday Closed
We’re here to help if you have a question about travel insurance.
For policies purchased on or after 1 November 2018:
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For policies purchased before 1 November 2018:
Coronavirus (COVID-19) continues to impact many travellers around the world. Before you buy, read the travel alerts and check government travel advice and restrictions for your destination(s) as these may impact cover, or your ability to travel. NOTE: A 48-hour waiting period (time excess) applies to some Coronavirus-related cancellation cover; other waiting periods may apply.
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