Travel Insurance: Who to call for Sales & Service

If you've any questions about our travel insurance or your policy, we're here to help.

As we’ve recently changed our insurer, please select the date you bought your policy:

Policies purchased on or after 1 Nov 2018 (GMT)

Policies purchased before 1 Nov 2018 (GMT)
 

For policies purchased on or after 1 Nov 2018:

We're here to help if you have a question about our travel insurance or your policy. Contact details are:
 
Phone: 0800 260 5081 (free call in UK) or +353 21 237 8000 (from overseas)
Email: [email protected]

We’re available from 9am to 5pm Monday-Friday, during Ireland business hours (UTC +1)

Note: For policies purchased after 1 August 2019, your World Nomads policy is backed by XL Insurance Company SE. For policies purchased between 1 November 2018 and 16 January 2019, your World Nomads policy is backed by certain underwriters at Lloyd’s. For policies purchased between 17 Jan 2019 and 31 July 2019, your World Nomads policy is backed by Lloyd’s Insurance Company SA.

 

For policies purchased before 1 Nov 2018:

We're here to help if you have a question about our travel insurance or your policy. Contact details are:

Phone: +44 (0)330 660 0738 (from overseas) or 0330 660 0738 (within UK)

Service hours in Essex, UK: 9am - 5pm Mon-Fri GMT/BST 

Note: For policies purchased before 1 Nov 2018, your World Nomads policy is backed by Millstream.

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Our contact details

We’re here to help if you have a question about travel insurance.

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1) (For policies purchase on or after 1 November 2018)
  • Monday to Friday 9:00am - 5:00pm (GMT/BST) (For policies purchased before 1 November 2018)

Contact us

Phone

For policies purchase on or after 1 November 2018:


1800 903 008


+353 21 237 8001

_________________


For policies purchased before 1 November 2018:


+44 (0) 330 660 0738


0330 660 0738


+44 (0) 330 660 0738