As we’ve recently changed our insurer, please select the date you bought your policy for more information:

Policies purchased on or after 1 Nov 2018 (GMT)

Policies purchased before 1 Nov 2018 (GMT)

For policies purchased on or after 1 Nov 2018:

When you buy World Nomads travel insurance, we always email your policy certificate and the policy wording to you.

Purchased as a member?

You can always access your policy certificate and policy wording at any time just by signing in.
In your membership, choose your policy number to see all of its details and obtain all of your policy documents.

Purchased as a guest?

If you purchased as a guest and you also have a membership, the policy won't show up in your membership. You'll need to be in touch with the service team, advise your policy number and they'll be able to merge your policy into your membership.

If you don't have a membership, you can create one here

For policies purchased before 1 Nov 2018:

Your policy documents are always stored in your World Nomads membership.

You can sign into your membership at anytime then after selecting your policy number you can view or print your policy documents.

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Our contact details

We’re here to help if you have a question about your policy.

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1) (For policies purchase on or after 1 November 2018)
  • Monday to Friday 9:00am - 5:00pm (GMT/BST) (For policies purchased before 1 November 2018)

Contact us


For policies purchase on or after 1 November 2018:

1800 903 008

+353 21 237 8001


For policies purchased before 1 November 2018:

+44 (0) 330 660 0738

0330 660 0738

+44 (0) 330 660 0738