When you buy World Nomads travel insurance, we always email your policy certificate and the Policy Document to you.
You can always access your policy certificate and Policy Document at any time just by signing in.
Choose your policy number to see all of its details and obtain all of your policy documents.
If you purchased a guest and you have a membership, the policy won't show up in your membership. You'll need to get in touch with the customer service team, advise your policy number and they'll be able to merge your policy into your membership.
If you don't have a membership, you can create one here.
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We’re here to help if you have a question about your policy. We’re available:
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
1300 787 375