Travel Insurance: How do I find my policy certificate?

When you buy World Nomads travel insurance, we always email your policy certificate and the Policy Document to you.

Purchased as a member?

You can always access your policy certificate and Policy Document at any time just by signing in.

Choose your policy number to see all of its details and obtain all of your policy documents.

Purchased as a guest?

If you purchased a guest and you have a membership, the policy won't show up in your membership. You'll need to get in touch with the customer service team, advise your policy number and they'll be able to merge your policy into your membership.

If you don't have a membership, you can create one here.


Related Articles

View more

Are you a World Nomad?

Sign in or join us. Inspire, share and stay in touch.

Member area

Can't find the answer you are looking for?

Contact us

Our contact details

We’re here to help if you have a question about your policy. We’re available:

  • Monday to Friday 11:00am - 8:00pm (NZST/NZDT)
  • Saturday to Sunday closed (NZST/NZDT)

Contact us

Phone

Within New Zealand:
0800 666 237

From anywhere in the world:
+61 2 8256 1542

Within Australia:
1300 787 375