Various government agencies and news outlets have reported that Tropical Cyclone Gabrielle has formed off the coast of Northern Queensland, tracking near Norfolk Island with a high likelihood of making landfall on New Zealand’s North Island on Sunday, 12 February 2023.
Travellers should be aware Cyclone Gabrielle may escalate to a Category 3 cyclone with high winds and heavy rain, and plan for this eventuality. In any case, severe weather is forecast for these regions and may cause disruption to travellers who are already in these areas, or planning on travelling to or through them, soon.
This cyclone event is now widely reported in the media, meaning any policies purchased after 11:30am NZDT on Thursday, 9 February 2023 will not provide cover for losses arising from Cyclone Gabrielle. This does not impact cover provided by policies purchased prior to this time, subject to the terms of the policy.
If you’re a World Nomads customer/traveller and require emergency assistance due to this event, please contact our Emergency Assistance team as soon as it’s practicable and safe to do so.
For the latest advice on travel on New Zealand's North Island, visit https://www.safetravel.govt.nz/
Your policy can continue to offer cover in line with the policy terms and conditions. Note that the policy offers cover based on specific, listed insured events; also, you must be aware that policy exclusions still exist, including:
All other terms, conditions, limitations and exclusions continue to apply.
Before planning travel, please check the government advice applicable to your policy and monitor media coverage.
If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance.
In the event you need to claim, you must do everything you can to minimise and reduce the cost of the claim and provide all supporting documentation of the event and expenses incurred. If you intend to submit a claim, please complete the claim form and if you need help doing this, contact us.
If you have any other queries, please get in touch.
We’re here to help if you have a question about travel insurance. We’re available:
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
1300 787 375