If it's an emergency, call our 24/7 Emergency Assistance Team based in Sydney, Australia
Phone: +61 2 8263 0470; or
Phone: +61 2 8292 1470 (reverse charges* via an operator from anywhere in the world)
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.
World Nomads is currently unable to offer travel insurance for New Zealand residents.
We are taking a break from sales to prepare our products and offering for the future of international travel. During this time all products will be unavailable.
If you have purchased a policy from us you still have cover and can claim as per the policy documentation. If your travel is affected by government restrictions, we have options available if you no longer need your policy.
Keep in touch and we’ll let you know when we’re offering travel insurance.