Travel Alert: Iceland -16 November 2023

Many news outlets have reported that due to increased seismic activity in the Reykjanes Peninsula, a volcanic eruption is expected in Iceland imminently. On November 10, 2023, Iceland declared a state of emergency, and the town of Grindavík was evacuated as a precaution.

As of November 15, flights were still operating in and out of Iceland as normal. However, this is a rapidly evolving situation. Travelers should monitor media coverage and sign up for alerts from their airline and other travel providers.

If you are in the affected areas, follow the advice of local authorities at all times, including any evacuation orders. Travellers in these areas may experience disruption to their travel plans.

If you’re already travelling 

If you’re a World Nomads customer/traveller and require emergency assistance due to this event, please contact our Emergency Assistance team as soon as it’s practicable and safe to do so. 

For the latest advice please visit your local government authority’s website or

How does this event affect your cover?

Our policies do not provide cover for any losses which arise from:

  • Your choice to travel to, or remain in a destination where there are Do Not Travel warnings in place.

This does not affect coverage under our policies for travel to other regions or destinations subject to the policy terms and conditions. 

All other terms, conditions, limitations and exclusions continue to apply.

If your travel plans are affected

If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance.  

In the event you need to claim, you must do everything you can to minimise and reduce the cost of the claim and provide all supporting documentation of the event and expenses incurred. Some benefits will not apply if the Natural Disaster event has occurred prior to purchase of your policy. If you intend to submit a claim, please complete the claim form and if you need help doing this, contact us.  

If you have any other queries, please get in touch

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For policies purchase on or after 2 December 2018:

+353 21 237 8007


For policies purchased before 2 December 2018:

+61 2 8256 1542