On 24 February 2022 the Russian military crossed the Russia/Ukraine border and at the date of publication of this alert, military conflict between the two countries is ongoing.

If you’re already travelling and need assistance

If you’re a World Nomads traveller and are currently affected by this event, please contact our Emergency Assistance team as soon as it’s practicable and safe to do so.

For the latest advice on travel in Russia and Ukraine, visit the US Department of State

 If you’re planning to travel to Russia or Ukraine

World Nomads does not currently offer travel insurance to Russia or Ukraine.

Your policy will only offer cover for the destinations listed on your Certificate of Insurance, and it also specifically lists destinations that are not covered, which can include Russia and Ukraine.

Even if you have a policy which lists Russia as a destination, or you have a broader region listed, including Europe, although your policy can continue to offer cover in line with the policy terms and conditions, you must be aware that policy exclusions still exist:

  • for consequences of hostilities, whether war is declared or not;
  • for choosing to travel to or remain in a destination where there are travel warnings in place; and
  • where making payments would expose the insurer or reinsurer to any sanction, prohibition or restriction.

All other terms, conditions and exclusions continue to apply.

Before planning travel, please check the Government advice applicable to your policy and monitor media coverage.

If you have any other queries, please get in touch.


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Our contact details

We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1)

Contact us


For policies purchase on or after 2 December 2018:

+353 21 237 8007


For policies purchased before 2 December 2018:

+61 2 8256 1542