Worldwide 24 hour Emergency Assistance

Wherever you are, we’re there to help!

Trusted by:

Trusted by:

Find the right Emergency Assistance team:

For residents of all other countries

As we've changed insurers for travelers from various countries recently (except USA, Canada, Australia, New Zealand, Brazil or China), please select the date your purchased your policy for the correct emergency team details:

On or after 2 December 2018
Before 2 December 2018

For policies purchased on or after 2 Dec 2018:

Call our assistance team. They're available 24 hours/7 days.

Phone: +353 21 237 8009 or +353 21 237 8003 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Phone: +61 28263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Email: [email protected]

Note: For policies purchased on or after 2 December 2018 your policy is underwritten by nib Travel Services Limited (formally known as Nomadic Insurance Limited).

For policies purchased before 2 Dec 2018, your World Nomads policy is backed by Bupa Global Travel:

Call the multilingual Bupa Global Assistance team in Denmark. They're available 24 hours a day, 7 days a week:

Phone:+45 70 23 24 61 (calls are not toll free. You can claim your itemised call costs)

Text message: +45 42 41 30 00 (include your policy number in the text message. No phone calls.)

Email:[email protected]

Be prepared.

So that our Emergency Assistance teams can assist you quickly, please be ready with the following:

Your policy number
A contact number for where you are now
The nature of your problem
Your location
Prescribed medication (if any)

Bitten by a tick in Colombia

I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.

Claim Paid: USD $1,134.17
A.B. Norwegian Nomad in Colombia

This information does not apply to residents of Australia, Canada, EEA, Ireland, New Zealand, UK, Brazil or USA. You should carefully read the Terms of Business and the Policy Wording, which contains all cover terms, conditions, limits and exclusions, to make sure this insurance is right for you.

WorldNomads.com Pty Limited (ABN 62 127 485 198) at Governor Macquarie Tower, Level 18, 1 Farrer Place, Sydney, NSW, 2000, Australia markets and promotes travel insurance products of nib Travel Services Limited at PO Box 1051, Grand Cayman KY1-1102, Cayman Islands, a Class B (iii) Insurer regulated by the Cayman Islands Monetary Authority and licensed to carry on business within the Cayman Islands under License Number 1446874 under The Insurance Law, 2010.

Coronavirus (COVID-19) and travel - Need to know before you buy

Our policies provide cover for some coronavirus-related events. Cover is not available for loss arising from: government intervention including travel bans, border closures or broadly imposed quarantine requirements; events for which the US Department of State has issued a ‘Do Not Travel’ warning for your destination(s); or failure to follow advice from official bodies. Your ability to travel may be affected by travel restrictions. Check your cover and the latest government advice and our travel insurance alerts.