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How may the Coronavirus impact your travel plans?

General information and helpful government links

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Coronavirus (COVID-19) and travel - what you need to know.

About Coronavirus

We are aware various governments have changed their travel warnings to restrict travel during this time. To understand the impact on your policy, please go to our FAQs and choose your country of residence.

How may the Coronavirus impact your travel plans?

At the time of writing, new cases of the Coronavirus (COVID-19) continue to be diagnosed around the world and it is a rapidly evolving situation. If you are planning on traveling to China you should be aware many countries are restricting or banning travel to China and/or Wuhan in Hubei province, where it is believed the virus originated.

If you are planning on traveling to Asia or transiting through or near it, please check any travel advices issued by the country in which you live and monitor the situation through local and international media as it may affect your travel insurance policy.

Helpful links:

You can also read more about how Coronavirus might affect your travel insurance policy in our Recent Events update (Select your Country of Residence) on the Coronavirus, or our latest safety information on it.   

Concerned about your travel plans and how Coronavirus might affect it?

  1.  Contact your airline, cruise or tour operator to check if tourist services are affected.
  2.  If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance.
  3.  Refer to your policy wording for more detail or contact our Customer Service Centre to discuss your plans before making any changes. All policy terms, conditions, limitations and exclusions apply.
  4.  Injured or ill? Contact the emergency assistance team as soon as possible. Their details are listed on your Certificate of Insurance.
  5.  In the event of a claim covered by your policy, you must do everything you can to minimise and reduce the cost of the claim and provide all supporting documentation of the event and expenses incurred. If you intend to submit a claim, please complete the claim form and if you need help doing this, contact us.

If you have flu-like symptoms, such as fever, cough, tightness of the chest or shortness of breath

If you are ill and need emergency assistance, please seek medical help immediately and call an ambulance if needed. Contact our Emergency Assistance team who can help you locate medical help, authorise payment of medical expenses and update you on local advice.

What to do if there are cases of COVID-19 in the region that you’re traveling in

  • All travelers should follow local authorities’ advice and keep updated via local media and reports on what is happening. This includes following their advice on where to go and what to do, including if they require you to wear any safety apparatus such as face masks.
  • Avoid all high risk areas where there are large crowds of people and in particular avoid farms, live animal and seafood markets, and areas where animals are slaughtered, including avoiding contact with animal secretions or droppings.
  • Use hand sanitiser and wash your hands regularly with soap and water.
  • Consider purchasing a face mask for your travel, although it is unknown if it will reduce your risk of exposure to the novel Coronavirus.
  • Contact your airline or travel company for information about changes to flight services.

If you have any additional questions, you can contact us.




 

 

Travel Insurance Benefits: how we can take care of you*

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team
Wherever you are, we’re here 24/7 to help you in any emergency.
Aurelie's portrait photo
Aurelie Menard,
Emergency Assistance, World Nomads

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.

World Nomads Travel Insurance was reviewed on Trust Pilot on 1st August 2017 and rated 4 stars