General information and helpful government links
At the time of writing, new cases of the Coronavirus (COVID-19) continue to be diagnosed around the world and it is a rapidly evolving situation. If you are planning on traveling to China you should be aware many countries are restricting or banning travel to China and/or Wuhan in Hubei province, where it is believed the virus originated.
If you are planning on traveling to Asia or transiting through or near it, please check any travel advices issued by the country in which you live and monitor the situation through local and international media as it may affect your travel insurance policy.
Helpful links:
You can also read more about how Coronavirus might affect your travel insurance policy in our Recent Events update (Select your Country of Residence) on the Coronavirus, or our latest safety information on it.
If you are ill and need emergency assistance, please seek medical help immediately and call an ambulance if needed. Contact our Emergency Assistance team who can help you locate medical help, authorise payment of medical expenses and update you on local advice.
If you have any additional questions, you can contact us.
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Coronavirus (COVID-19) and travel - Need to know before you buy
There is NO COVER available for travel to any country or part of it with a COVID-19 travel ban, and any events that arise when you travel against any government bans or warnings.
Ready to hit the road? Before you buy, check your local government travel warnings and make sure you understand the impact coronavirus (COVID-19), and the the associated travel warnings, may have on travel insurance coverage. Please go to our FAQs and choose your country of residence to read more, or you can see our latest travel alerts here. When getting a quote, review the policy wording for cover terms, conditions, limits and exclusions.
About Coronavirus