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How may the Coronavirus impact your travel plans?

General information and helpful government links

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How may the Coronavirus impact your travel plans?

New cases of Coronavirus (COVID-19) continue to be diagnosed around the world. If you are planning on traveling overseas, please be aware that many countries are restricting or banning travel.

If you are planning on traveling or transiting through any countries internationally, please check any travel advices issued by your Country of Residence and monitor the situation through local and international media as it may affect your travel insurance policy.

Helpful links:

You can also read more about how COVID-19 might affect your travel insurance policy in our Recent Events update (Select your Country of Residence) on COVID-19, or our latest safety information on it.   

You can also read more about how COVID-19 might affect your travel insurance policy in our Recent Events update (Select your Country of Residence) on COVID-19, or our latest safety information on it.

I’m concerned about how Coronavirus may affect my travel plans. What do I do?

  • Contact your airline, cruise or tour operator to check if tourist services are affected or if you need to change your travel arrangements. Always contact your airline, cruise company or travel agent for assistance in the first instance.
  • Refer to your policy wording for more detail or contact our Customer Service Centre to discuss your plans before making any changes. All policy terms, conditions, limitations and exclusions apply.
  • Ill with COVID just before traveling? Unsure if you are covered for trip cancellation because of COVID? Contact us as soon as possible. Our Explorer Plan offers cover for some coronavirus related events such as cancellation, trip interruption expenses and some quarantine costs. Cover depends on your Country of Residence, and which plan you’ve selected.
  • In the event of a claim covered by your policy, you must do everything you can to minimize and reduce the cost of the claim and provide all supporting documentation of the event and expenses incurred. If you intend to submit a claim, please complete the claim form and if you need help doing this, contact us.

Experiencing a medical emergency?

If you're experiencing a medical emergency and need medical help, contact our 24/7 Emergency Assistance Team who can help direct you to medical help, and if necessary, work with local authorities to repatriate you home, subject to the terms and conditions of your policy.

When you call, please have ready:

  • Your policy number
  • A contact number and traveling companion details for where you are now
  • The nature of your problem
  • Your location

What to do if there are cases of COVID-19 in countries that you’re traveling in

  • Get an international COVID-19 vaccination certificate.
  • Organise any documentation your destination needs, such as COVID-19 entry declarations.
  • If your destination or airline needs evidence of a negative COVID-19 test result, book a COVID-19 test. Make sure to check the test types accepted and timeframes they need the test done within, and plan ahead.
  • All travelers should follow local authorities’ advice, check COVID -19 travel alerts, as well as the World Health Organization (WHO) advice and keep updated via local media and reports on what is happening.
  • We recommend that you avoid all high-risk areas where there are large crowds of people and in particular avoid farms, live animal and seafood markets, and areas where animals are slaughtered, including avoiding contact with animal secretions or droppings.
  • Use hand sanitizer and wash your hands regularly with soap and water.
  • Consider purchasing a face mask for your travel as it may help reduce your risk of exposure to COVID-19.
  • Contact your airline or travel company for information about changes to flight services.

If you have any additional questions, you can contact us.

Am I covered if my next trip is affected by COVID-19?

The level of coverage you’ll have for any Coronavirus related events under our Standard and Explorer plans will depend on your Country of Residence. If you are diagnosed with COVID-19 while overseas, your benefits may include:

  • 24/7 access to our Emergency Assistance Team, who can help you access local medical care.
  • Medical costs including hospitalization.
  • Evacuation or repatriation if deemed medically necessary by us and in consultation with your attending physician.

Some of our Explorer plans also offer coverage for some additional Coronavirus-related events such as cancellation following a diagnosis to assist our travelers.

To find out what cover applies to you, read our What’s Covered for Coronavirus article, which has all of the details, including benefit limits, conditions and exclusions.

Note: don't forget to read the policy wording when you hit the quote button as all plans are different – don't just assume you are covered in every situation, as terms and conditions, benefit limits, and exclusions may apply.

Things to look out for when purchasing travel insurance:

  • Make sure you correctly choose the right trip dates, age limit, and level of cover.
  • Ensure all your destinations are covered.
  • Make sure you understand what a pre-existing medical condition is under our policy.
  • Some activities and sports may require extra level of cover or may not be covered.
  • Make sure you clearly understand the benefit limits and the excess as per the level of cover you’ve selected.
  • Understand that there will be General Exclusions in your cover for which you won’t be covered under any circumstances.
  • Make copies of travel documents and keep receipts in case you need to make a claim.

Need more info?

For more information on planning ahead and safeguarding your trip against Coronavirus check out the following articles:

Our policies aren’t designed to cover everything, so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.

About World Nomads

World Nomads polices are designed by travelers for travelers to provide simple and flexible travel insurance. Featuring coverage for more than 200 activities, you can get a quote, claim, or extend your policy online at All the information we provide about travel insurance is a summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

Travel Insurance Benefits: how we can take care of you*

Trip Cancellation

Been working hard for your trip?

We'll work hard to protect it.

Trip Protection
  • Unexpectedly hospitalized?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Expenses

Feeling fit and healthy? What if you get sick or injured?

Take the pain out of medical or dental costs.

Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transportation

Know where the nearest hospital is?

Don’t stress, we’ll get you there quickly.

Evacuation and Repatriation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medivac home?

Help starts here.

Protect your gear

Love photography, filming or sport?

Cover your bags, tech or gear.

Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

  • Emergency Overseas Medical & Dental Expenses
  • Emergency Medical Evacuation & Repatriation
  • Trip Cancellation or Interruption
  • 24-Hour Assistance Services
  • Baggage
  • And more (depending on your country of residence)
*This is a general summary only. Restrictions, exclusions and limitations will apply. Coverage may not be available for all countries, states or provinces. Benefit limits may vary depending on the plan chosen. Get a quote for full details.

24/7 emergency assistance

Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

Contact the team

Travel insurance. Simple & flexible.

Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.