COVID-19 Travel Alerts: Lockdowns and Border Closures

Many countries have closed their borders and introduced internal restrictions to halt the spread of coronavirus (COVID-19), so what does this mean for you and your travel plans?

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Lockdowns, border closures, and other travel restrictions due to coronavirus (COVID-19) – 3 April, 2020

Please note: This is not a complete list of all restrictions - it focuses on major lockdowns, border closures, and air traffic suspensions, which are subject to change rapidly. We will attempt to keep this updated as much as possible, but please check official country websites and local news sources for the latest information. If you don't see a country listed here, be sure to check for any restrictions they may have in place.

Listen to the latest episode of our daily coronavirus (COVID-19) podcast to hear stories from travelers in lockdown around the world, get the latest coronavirus news and be inspired from your living room.

Lockdowns and shelter-in-place measures

South America

Argentina: Argentina introduced a nationwide quarantine, which has been extended to midnight 12 April. During this period, people will only be able to leave their homes to buy necessities, such as medicines or food, in their local area. Anyone outside their accommodation who cannot give justification may be charged with committing a public health crime. Argentina's borders are closed to all incoming foreigners for at least two weeks from 15 March. All international flights have been suspended.

Bolivia: All international flights to and from Bolivia have been suspended, and all land border crossings are closed. On 25 March, a sanitary emergency was declared until 15 April. One person per household only will be allowed to go outside to buy food, between the hours of 7am and 12pm (midday). The person must be between the age of 18 and 65 years old, and rules around which days the person can leave the house are based on the final number of your ID card or passport.

Chile: Borders are closed to non-Chileans. A nationwide, night-time curfew to keep people off the streets is in place from 10pm to 5am. From 18 March, a 90-day ‘National State of Catastrophe’ is in place. Strict quarantine measures are in place, for various regions. Follow the advice of authorities and stay up to date for the latest changes.

Colombia: Nationwide isolation measures are in effect until 13 April, restricting social contact and movement to essential activities only (which would include obtaining food supplies and access to medical services). Non-Colombian citizens and non-Colombian residents are prohibited from arriving in Colombia. All land and sea borders are closed. Airports have closed to international traffic.

Ecuador: From 16 March (until at least 5 April), international flights have been suspended, and foreign travelers are no longer admitted by air, land or sea. Travel to the Galapagos has also been suspended. A state of emergency is in place for 60 days from 16 March. A strict curfew is in place from 2pm to 5am. There are very strict guidelines for movement in the country. Stay up to date as these measures change.

Paraguay: There is a ban on all non-essential movement nationwide until 12 April. There are exceptions to buy food, go to the pharmacy, take someone to hospital and for key workers. All passenger flights have been suspended until 12 April. All borders have been closed.

Peru: Peru has closed all borders. Freedom of movement is restricted, and police and armed forces are enforcing strict measures. From 3 April, only men are allowed out of their homes on Mondays, Wednesday and Fridays. Only women can leave home on Tuesdays, Thursdays and Saturdays. Nobody can leave their home on Sundays. A curfew is in place from 6pm until 5am each day, and private vehicles have been banned since 19 March. In Tumbes, Piura, Lambayeque, La Libertad and Loreto, the curfew will earlier, lasting from 4pm to 5am. All people must wear face masks while outside.

Europe

United Kingdom: Non-essential shops have been closed and social gatherings have been banned. There is a stay at home order in place, with only a few exceptions. The FCO advises British nationals against all but essential international travel. Any country or area may restrict travel without notice, and their advice to citizens of the UK is that if you are currently traveling abroad, return home now, where and while there are still flights available.

For travelers or residents who are currently within the UK, a lockdown has been put in place, asking people to remain in their primary residence and avoid all but essential travel beyond home. The prime minister, Boris Johnson, will order police to enforce a strict COVID-19 lockdown, banning gatherings of more than two people and placing strict limits on exercise.

Iceland: From March 24 there will be a ban on gatherings of more than 20 people in Iceland. Essential services, such as supermarkets, pharmacies, airports and international ports, are exempt from these new restrictions, and it remains unclear how the ban will be enforced.

Portugal: A State of Emergency has been declared in Portugal. Restrictions will be in place for an initial two weeks, and can be extended. People have been instructed to remain at home unless they need to buy food or other essential items. From 22 March, all citizens arriving into Faro District from abroad will be subject to mandatory self-quarantine for a period of 14 days. Travelers arriving in the regions of Madeira and the Azores will be subject to health screening and mandatory self-quarantine for a period of 14 days. Cruise ships and yachts will not be permitted to dock at any of the ports in Madeira, Porto Santo or the Azores. Cruise ships can berth at ports on mainland Portugal, but passengers can only disembark if they are Portuguese nationals or residents. Commercial flights out of Portugal are increasingly limited and may cease without warning.

France: Borders have been closed, and there are checks in place with Italy, Spain and Germany. Residents have been requested to stay home for 15 days, and only leave home if it's absolutely necessary. Filling out a permission slip is required. Flights between France and its overseas territories have stopped until 15 April.

Italy: All of Italy is under lockdown conditions to contain coronavirus. Only one airport per region will remain open. Train companies are reducing services, for both domestic and international travel. Ports remain open but passengers on cruise ships may not be allowed to disembark for tourism purposes. Passenger ferry schedules remain subject to change and cancellations.

Spain: On March 14, the Spanish government announced all of Spain will be placed under lockdown conditions. Officials have urged tourists to leave the country.

Ireland: Anyone entering Ireland from overseas must make significant restrictions to their movements for 14 days on arrival. A country-wide lockdown was put in place from Thursday 19 March, meaning all schools, colleges, childcare facilities and cultural institutions are closed. People are now being told to stay at home unless the actions fall under a specified essential activity. Stay up to date with government advisories, and follow the advice of authorities in Ireland.

Poland: Gatherings of more than two people have been banned, half the seat capacity on public transport can be used, and all restaurants, bars, casinos, cinemas, schools, universities, theaters and museums have closed. Borders have been closed, and non-Polish nationals are not allowed to enter the country (with only a few exceptions). International rail and air transport will be suspended until 11 April.

Romania: A State of Emergency has been delcared in Romania. Current restrictions within Romania are being enforced by the police and the army are extensive, and involve staying indoors unless for food shopping, exercise (for people and pets) near your residence, essential work, or medical emergencies. Anyone outside will have to present (on request) a written statement or employer’s certificate explaining why they are outside. Non-Romanians will be refused entry to Romania (with some exceptions). All travelers arriving in Romania must self-isolate for 14 days on arrival. All flights, bus, and rail routes from Italy are suspended.

Switzerland: Gatherings of more than five people have been banned in Switzerland. Until 19 April, only essential services such as grocery stores, pharmacies, health facilities and public transport will be operating. People are urged to stay home. Entry in to Switzerland from all countries except Liechtenstein is only possible for Swiss citizens, Liechtenstein citizens, holders of Swiss resident permits, cross-border workers, those transiting with an onward ticket within the same day (not overnight) and those with "compelling reasons".

Middle East

Jordan: Movement of individuals across the country is severely restricted. People between the age of 16 and 60 may leave their homes to visit small local grocery shops, bakeries and pharmacies, but only between 10am and 6pm. Commercial flights in to and out of Jordan have stopped and all land and sea borders are closed.

Asia

India: From March 25, Prime Minister Narendra Modi has called for "total lockdown" in India for 21 days. The Indian government has suspended all existing visas until 15 April. No international flights are allowed to land in India until 14 April, and domestic flights are suspended until 14 April. All land borders are now closed. Several states are not allowing foreign nationals to enter, while other states are telling travelers to leave. Each state may have different restrictions.

Bangladesh: Bangladesh has imposed a nationwide lockdown. There is a ban on passenger travel via water, rail and on domestic flights from 24 March. Plus, all public transport on roads will be suspended from 26 March. Until 4 April, all government and non-essential businesses across Bangladesh are closed.

Philippines: More than half the country's population has been ordered to stay home, and Manila has been blocked off. There are restrictions in place for foreign nationals entering the Philippines. The entire Philippine island of Luzon is under an "enhanced community quarantine" until 14 April. Public movement is restricted to only buying food, medicine and other essential items. If you want to leave the country, do so now before options become even more limited.

Kazakhstan: The cities of Almaty and Nur-Sultan went into lockdown on 19 March to combat the coronavirus pandemic. Enhanced screening procedures are in place at airports, and there are entry restrictions. These include border closures, flight cancellations, medical checks at international border checkpoints and mandatory 14-day quarantine for travelers arriving from some countries with registered cases of COVID-19.

Oceania

Australia: In the state of New South Wales, lockdown measures will be in place for at least 90 days until the 29 June. Australia will quarantine all new arrivals in hotels for two weeks. Border closures are in place for Western Australia, South Australia, the Northern Territory, Tasmania and Queensland. New South Wales and Victoria will likely soon follow suit. Interstate arrivals will be required to self-isolate for 14 days, and the border controls will apply to all road, air, rail and sea access points. From 20 March, all travelers are not allowed to enter Australia except for Australian citizens or permanent residents and immediate family. A number of airline operators are starting to announce that international flights to/from Australia have been suspended or will be suspended shortly. On 3 April, the Prime Minister urged travelers on tourist visas to leave the country.

Fiji: From 3 April, the capital city of Suva will be in lockdown, and no members of the public can leave or enter the city. A national curfew is in place from 10pm until 5am. Nadi Airport has closed to all scheduled flights. Internal travel is also restricted, including access to the outer islands.

New Zealand: Schools and non-essential services across New Zealand will be closed for at least the next four weeks after the Government put the country in nationwide lockdown to try to "eliminate" the spread of coronavirus. The New Zealand authorities have stopped all visitors, except for returning New Zealanders, from boarding a plane to New Zealand from March 19. New Zealanders' partners, legal guardians or any dependent children traveling with them may also return. Returning residents and citizens are required to self-isolate for 14 days upon arrival.

Africa

South Africa: A nationwide lockdown has been put in place for 21 days from 26 March. All borders are closed to foreign nationals, and flights have been suspended. There are strict laws in place for social distancing: Bars, restaurants and other establishments have been told to close their doors from 6pm each night (apart from Sunday, where no-one can stay open past 1pm).

Kenya: From 27 March, there is a daily nationwide curfew from 7pm to 5am. During this window, all people will be required to stay home or indoors, except for essential service workers. All international flights are suspended from midnight 25 March until further notice. Anyone who entered Kenya before midnight on 25 March will be quarantined in a government facility at their own expense. The land border between Kenya and Uganda has been closed, with the exception of cargo trucks. Further closures of land borders with other neighboring countries may follow.

Morocco: All international travel in and out of Morocco has been suspended. Passenger ferry services have also stopped. The land borders with Ceuta and Melilla are also closed. A State of Health Emergency has been declared, which means movement within towns and cities is restricted to shopping for essential supplies or seeking medical help.

Tunisia: An “obligatory confinement period” will come into effect from March 22. During this period, between 6am and 6pm, people are only expected to leave their house for essential business such as grocery shopping or medical care. Flights between Tunisia and all other countries were suspended on March 18. Maritime borders are already closed. Travel between cities and regions is prohibited.

Border closures, curfews, and mandatory quarantines

North America

Anguilla: Anguilla’s ports, sea and air, will close to all passengers for an initial 14-day period from 20 March. From 17 March, anyone who has traveled outside of the Caribbean region within the previous 14 days will be quarantined for 14 days on arrival. All large gatherings, public or private, should not take place for 45 days from 15 March.

Antigua and Barbuda: Social distancing and limits on gatherings of more than 25 people have been introduced to limit the spread of COVID-19. From 27 March, all ports of entry on the island of Barbuda will be closed for 14 days. Borders on the island of Antigua have also been consolidated. From 27 March, the international airport will be closed to North America and all countries of Europe, initially for two weeks.

Barbados: Anyone arriving in Barbados will be placed in a government quarantine facility for 14 days. A daily curfew is in place from 8pm until 6am, and from 3 April, a 24 hour curfew will be imposed, where only essential workers or those in need of medical assistance are allowed to leave their home. All supermarkets and will close until further notice, and only village shops will remain open but are subject to strict operating measures.

Bermuda: From 20 March, the LF Wade international airport has closed to passenger flights for two weeks. Non-residents of Bermuda will no longer be allowed to land on Bermuda.

British Virgin Islands: From 19 March, entry is prohibited by sea or air for all visitors who are not nationals, Belongers, work permit holders or persons ordinarily resident in the Territory, or their dependents.

Canada: Canada has banned entry to the country from most foreign nationals (not including Canadian citizens and permanent residents or their immediate families). From 26 March, all travelers arriving in Canada are legally required to self-isolate for 14 days as a precaution. Restrictions on movements within the country are being rolled out, and authorities are urging people to stay at home where possible.

Cayman Islands: Airports have been shut for all inbound and outbound international passenger flights until 12 April. There are restrictions on gatherings and social activities, as well as the closure of non-essential businesses.

Cuba: From 23 March, only Cuban nationals and foreign residents will be allowed to enter Cuba, and you will have to stay in quarantine for 14 days. This measure applies for 30 days and is subject to review. Transport between provinces is suspended, public transport services are being reviewed, physical distancing of one meter is required, and more police will be patrolling the streets to enforce these measures.

Dominican Republic: A national state of emergency for a period of 25 days came into effect on 19 March. All air, land and sea borders were closed in the Dominican Republic, and this will last for 15 days from 19 March. All flights both to and from the Dominican Republic and the UK (as well as the whole of Europe, China, South Korea and Iran) have been suspended from 16 March, and will be for one month. A quarantine requirement is being imposed for visitors who have been in any of the listed countries during the previous two weeks.

Dominica: From 26 March, Dominica’s Douglas-Charles Airport and Cane Airport are closed to commercial traffic. Restrictions on gatherings of more than 10 people are in place, and schools have been closed.

Grenada: A limited State of Emergency will last 21 days from 25 March. Grenada's airport was closed on 23 March. Disembarkation from cruise vessels will also not be permitted until further notice.

The Bahamas: A strict curfew is in place in The Bahamas, which will last until 8 April. The Bahamas have closed all airports and ports to incoming flights and vessels until further notice. Only essential services remain open (including grocery stores) between the hours of 6am to 5pm, with measures in place around who is allowed to shop on which day.

Haiti: On 19 March, Haiti announced the closure of all its land, sea and air borders to travelers. Quarantine restrictions of 14 days have been introduced for travelers from affected countries. From 20 March, a curfew between 8pm and 5am is in place. There is a ban on all events/meetings of more than 10 people.

Honduras: There are curfews in place, and all but essential shops and services have been closed. Honduras closed its land, air and maritime borders for the transit of people.

Jamaica: Gatherings of more than 10 people are banned until further notice. Only Jamaican citizens, family members of Jamaican citizens, and permanent residents who left Jamaica before 20 March, will be permitted to enter the country. Anyone who entered Jamaica from countries of concern from 18 March must self-quarantine for 21 days. Disruption and termination of flights are expected.

Mexico: The land border between the US and Mexico has closed to all non-essential traffic for 30 days, from 21 March. Some airlines are imposing their own additional restrictions on travelers, different from the Mexican government guidelines. All schools and universities are closed until 20 April, plus all non-essential activities have been suspended and events of more than 50 people are discouraged. People should remain at home whenever possible. Individual states of Mexico may have different restrictions.

Montserrat: From 26 March, only resident permit holders and Montserratians (or family members) will be permitted entry, and there are enhanced health screenings in place. All new arrivals are required to self-isolate for 14 days. Gatherings of more than four people have been prohibited.

St Lucia: There is a national state of emergency in place, and all borders are closed. Movement has been restricted to essential activities only, and open hours for essential services are limited. A one-week curfew is in place, from 8pm on 31 March until 5am on 7 April.

St Vincent and the Grenadines: Physical distancing measures are in place, including no more than 30 people are allowed in supermarkets at any one time. All international flights have been suspended until further notice, except for a once-a-day flight between St Vincent to Barbados.

St Kitts and Nevis: From 25 March, St Kitts and Nevis has closed its borders to all arriving passengers. The sea port and airports are closed to nationals, residents and foreign visitors until 7 April, and this datee is subject to change.

Trinidad and Tobago: From 22 March, Trinidad and Tobago's borders are closed indefinitely to all international flights. Stay at Home measures are in place until 15 April.

Turks and Caicos: Borders are closed until 14 April. A ban on gatherings of more than 25 people is in place.

United States: 37 states have ordered all residents to stay at home unless they are workers in an essential business. Residents may only leave the house for solitary exercise and to obtain essential services or items. Non-essential businesses have closed but grocery stores, pharmacies, airports, and clinics remain open. The border is closed between Canada and Mexico to all non-essential travel. Travel restrictions are in place for various foreign nationals, check for the latest information as the situation changes. Domestic air travel is not yet banned, but it’s looking increasingly likely that the U.S. airline industry will do it voluntarily.

Central America

Belize: All borders, including the Philip Goldson International Airport (Belize City), have been closed. The Northern land border (Santa Elena Border) between Corozal and Chetumal, Mexico, including the Corozal free zone, closed on 21 March. The rest of Belize’s entry ports remain closed – the Western, Southern and any other small border entry points.

Costa Rica: The goverment has closed its borders to all coming foreigners from 18 March. From 23 March, all beaches, temples and religious services are closed. Vehicles in the main cities are restricted from 10pm to 5am. All residents and refugees will lose their migratory status if they leave the country for any reason on or after 24 March.

El Salvador: The government has banned entry to all foreigners; only Salvadorans, foreign resident and accredited diplomats are permitted to enter the country, and even then subject to a 30 day quarantine period under strict conditions at a government designated facility. From 21 March, a 30 day 24/7 national curfew is in place. Only essential services will operate, and one person per household can go out to buy supplies.

Guatemala: A curfew will be in place from 4pm to 4am each day until 12 April, and this is subject to an extension. All borders have been closed.

Panama: From 16 March, only nationals and residents of Panama can enter the country. From 22 March, all flights have been suspended to and from Panama and this will be in place for at least 30 days. A total mandatory quarantine will be in effect from 25 March. People can only shop for food and medication during one hour (with a half hour grace period either side) according to the last digit of your passport. People should not leave their accommodation outside of these times unless it is an emergency (or you fall under one of the limited exemptions). These restrictions will be in place for at least 15 days.

Nicaragua: Official border closures are not in place, but traveling to bordering countries will be a problem, as Costa Rica and Honduras have closed their borders to foreigners.

South America

Brazil: From 30 March, foreign citizens will not be able to enter Brazil. From 19 March, all terrestrial borders have been closed to neighboring countries in South America for 15 days, except for Brazilian citizens and resident foreign nationals. From 21 March, all beaches, bars and restaurants will be closed in Rio. Transport links with other Brazilian states with reported virus cases are being discussed.

Guyana: All international flights have been cancelled from the Cheddi Jagan International Airport at Timehri and the Eugene Correia Airport at Ogle. There are no official restrictions in place, but social distancing is recommended.

Uruguay: Borders have been closed, and flights are no longer operating but the airport has not closed. Social distancing has been recommended to all people, and further restrictions are being introduced.

Suriname: Suriname closed its land and sea borders on 14 March. There is a curfew in place from 8pm until 6am every night until 12 April. Activities that involve more than 100 people have been forbidden.

Europe

Albania: All flights to and from Tirana International Airport have been suspended until further notice. All borders are closed except for freight. Private vehicle restrictions are in place for various cities, and public transport has stopped in Tirana and Durres. Strict measures are in place to limit outdoor movements.

Austria: Innsbruck airport closed on 23 March. There are border restrictions in place from neighboring countries. Restrictive measures are in place throughout the country, including the closure of restaurants, bars, cafes and shops – with the exception for supermarkets, banks, pharmacies, and postal services.

Belgium: Movement and travel abroad for non-essential purposes will be restricted, and non-essential businesses have closed until 19 April, with the possibility of extending further to 3 May.

Belarus: All arrivals from countries that are affected by coronavirus must self-isolate for a period of 14 days, regardless of whether they show symptoms. The natonial airline continues to operate, but stay up to date as the situation may change.

Bosnia and Herzegovina: Entry at borders is prohibited to all foreign nationals other than residents, diplomats, and EUFOR/NATO staff. Anyone who has entered the country is required to self-isolate for fourteen days. A curfew from 8pm until 5am is in place until further notice. An additional curfew for those under the age of 18 and over the age of 65 orders these people to stay in their homes until further notice.

Bulgaria: Turkey's land border with Bulgaria has been closed to entry and exit of passengers. All incoming flights from Italy and Spain have been banned from 17 March.

Croatia: Croatia has closed its land borders for a period of 30 days from 19 March. Foreign nationals who do not have a valid residence permit are not allowed to enter Croatia. Dubrovnik International Airport has closed to all passengers. Other airports remain open but you should check with your airline on the status of your flight as airport operations may be subject to change.

Cyprus: Non-Cypriots are not permitted to enter the Republic of Cyprus for tourism. A complete ban on flights (except cargo and humanitarian flights) to and from Cyprus will apply until 17 April.

Czech Republic: Non-residents will not be allowed to enter the Czech Republic via land borders or when boarding a flight. Anyone leaving their home must cover their mouth and nose using a face mask if available. All non-essential shops are closed until 11 April.

Denmark: A border closure is in effect until 13 April. Danish citizens will still be admitted. Gatherings of more than ten people have been banned (except for public transport, supermarkets, airports and work environments). Non-essential businesses have been closed. Supermarkets and pharmacies are open.

Greenland: On 13 March, the Danish Government closed off borders to non-Danish citizens who do not have a recognized purpose for entering the Danish Realm, including Greenland and the Faroe Islands. Greenland has banned public gatherings of more than 100 people, and primary schools closed on 23 March for two weeks.

Estonia: From 17 March, only citizens of Estonia, holders of an Estonian Residency Permit, or foreign citizens whose family member lives in Estonia will be permitted to enter On 16 March, Estonian authorities confirmed a compulsory 14-day quarantine for those entering the country (with some exceptions). Only residents can visit Estonia’s Western islands, and ferry route from Tallinn to Stockholm has been cancelled.

Finland: Finnish borders are closed until 13 April to all non-residents (with some limited local exemptions).

Germany: Germany has stepped up border controls at airports and land borders. Travelers will be refused entry unless they are residents in Germany, can demonstrate a compelling reason for their travel to Germany, or are border workers commuting between Germany and neighboring countries. Gatherings of more than two people are prohibited, and restrictions on movements are in place.

Georgia: From 18 March, foreign citizens will not be allowed to enter Georgia until further notice. The ban will also apply to foreigners with Georgian residence permits. Those already in Georgia will be permitted to leave. There will be no passenger flights in or out of Georgia from 21 March for an indefinite period. A state of emergency is in place until 21 April.

Greece: Greece has suspended entry to the country for all non-EU citizens, and has implemented a nationwide restriction on movements including the closure of all non-essential shops, museums, archaeological sites and entertainment facilities. Public gatherings of more than 10 people are forbidden.

Hungary: Hungary's borders are closed. Only Hungarian citizens and foreign residents who have Hungarian immediate family members are allowed to enter the country.

Latvia: The government has closed its borders to all but Latvian citizens and Latvian residents who hold proper residency documentation. There are no restrictions for foreigners to depart Latvia.

Lithuania: Quarantine has been declared in Lithuania from 16 March until 14 April. Public gatherings of more than two people have been banned. There are requirements for people to cover their mouth and nose (such as a mask or scarf) in public. Breaches of isolation requirements will result in penalties, so follow the advice of authorities.

Malta: Malta is closing all non-essential shops and services to stop the spread of coronavirus in the country. On 13 March, Malta introduced a mandatory 14-day self-quarantine period for all arrivals into Malta. All incoming flights to Malta have been suspended.

Luxembourg: Luxembourg Airport remains open on a limited basis. Most flights are cancelled, but contact your airline directly for further information. Non-essential shops have closed, and the public is forbidden to leave their house for social activity or host any social events at home. Movements outside are encouraged to be kept to a minimum to avoid the spread of COVID-19. Schools will be closed until 19 April.

Moldova: Foreigners who do not hold Moldovan residency are currently not permitted to enter Moldova. All scheduled international passenger flights to and from Chisinau International Airport have been suspended. Most border crossings to Romania have been closed.

Montenegro: All international passenger air, rail and bus traffic is forbidden entry to all foreigners, except those with permanent or temporary residence permits. A compulsory 14 day self-isolation period is in place for anyone coming from abroad. There are a number of measures in place to restrict movements, such as the closure of non-essential businesses. Social distancing of two meters is highly recommended, and gatherings of more than two people have been banned (unless for certain work reasons).

North Macedonia: Restrictive measures include a curfew on the whole territory of North Macedonia from 9pm to 6am from 22 March. Public transport will stop during the curfew. All border crossings in North Macedonia are now closed for foreign citizens. Airports have closed until further notice. Travelers returning to North Macedonia from COVID-19 affected areas, regardless of their residence status, are subject to mandatory 14-day self-isolation and should follow the standard procedure if symptoms occur.

Norway: Non-Norweigan nationals are not allowed to enter the country, and there are partial border closures in place. Non-residents are still able to transit via Norwegian airports as long as the final destination is not within Norway. Social distancing applies to restaurants that remain open. Many non-essential businesses have closed.

Russia: Restrictions on entry to Russia will apply to almost all foreign nationals until 1 May, 2020. There are restrictions in place and measures to limit the spread of coronavirus throughout the country, and they differ between regions.

Serbia: A State of Emergency has been announced. All airports in Serbia are closed to international flights until further notice. All border crossings for road, rail and river transport are closed, except for freight traffic. There is a curfew in place from 5pm to 5am Monday to Friday, and 3pm to 5am on weekends.

Slovenia: Flights have been cancelled until at least 13 April. Passenger trains between Slovenia and Austria have been suspended. Border checks are in place for Austria and Italy, and neighboring countries have introduced restrictions for entry from Slovenia. There are restrictions on non-essential services, and public transport is not operating. Gatherings have been banned, and travel has been limited to journeys that are necessary within a municipality.

Kosovo: Non-Kosovo citizens are not permitted entry via land borders. A number of border crossings with neighboring countries are closed for passenger traffic if you try to leave by land. A curfew is in place from 5pm until 6am. Public transport is restricted, and good stores and pharmacies remain open.

Slovakia: On 12 March, a State of Emergency was delcared, including restrictions on travel and events. Entry to Slovakia is permitted only for Slovak citizens and foreign residents. The international airports at Bratislava, Kosice and Poprad have closed to passenger flights.

Ukraine: From 15 March foreign citizens who are not residents of Ukraine are not allowed to enter the country, and foreign nationals already in Ukraine will be permitted to leave. Since 17 March, all passenger flights, train, and bus services to and from Ukraine have been suspended. Restrictive measures came into effect from 12 March, and will remain in place until at least 24 April.

Africa 

Algeria: All international flights to and from Algeria have been suspended, all land borders have been closed, and all ferry services have been suspended.

Botswana: Visas will no longer be issued to nationals from countries affected by coronavirus. Current visas for those traveling from affected countries will be cancelled with immediate effect, except for those already in Botswana. Botswana has closed its borders except to citizens and residents, and returning residents will be subject to a 14 day quarantine in government facilities. From 2 April, a lockdown is in place for an initial 28 days. People must stay at home unless leaving home for essential supplies or work.

Burundi: All flights in and out of Bujumbura International Airport (except for cargo flights) have been suspended. Screening measures are in place at both air and road borders, and arrivals from affected countries will be placed in compulsory quarantine for 14 days.

Cameroon: Cameroon has closed all its land, sea and air borders. Travel within the country is limited to essential only, and gatherings of more than 50 people have been banned.

Cape Verde: Authorities have closed all sea borders and restricted flights from US, Canada and a number of European countries from 18 March.

Côte d’Ivoire: All flights in and out of the country have been suspended, and land and sea borders have closed. There is a nationwide curfew in place from 9pm until 5am.

The Democratic Republic of Congo: From 20 March, all major international flights in and out of the DRC are suspended. Land and maritime borders are closed. Gatherings of more than 20 people in public places are banned. Other restrictions are in place, and you must follow the advice of authorities.

Djibouti: All international commerical flights to and from Djibouti have been suspended until further notice. Land borders are also closed.

Equatorial Guinea: There are restrictions on all international flights, restricting each airline to one flight per week until further notice. All land, air and sea borders have been closed. All travelers from affected countries, both nationals and expatriates, must remain in quarantine for a period of 14 days.

Egypt: All international flights have been suspended. A two-week curfew began on 26 March, and is in place from 7pm until 6am.

Ethiopia: Ethiopia has closed all land borders. All passengers arriving into the country will be subject to mandatory 14 day quarantine. Quarantine will be in hotels designated by the local authorities, and costs are covered by passengers. Restrictions are in place, such as a ban on gatherings of more than five people. Follow the advice of authorities, who are enforcing these measures.

Senegal: Senegal has declared a state of emergency. All commercial flights have been banned from 20 March, with the exception of flights with 'special authorization'. Borders with neighboring countries are closed. From 14 March, public gatherings have been cancelled for 30 days, travel between regions is prohibited, and there is a curfew from 8pm until 6am.

Somalia: All passenger flights have been banned, and all land borders are closed. Anyone who arrives in Somalia is subject to 14 days hotel quarantine, at your own expense.

Gabon: All international flights have been suspended, and all land and sea have been closed indefinitely. There is a ban on gatherings of more than 10 people.

Ghana: All borders are closed until 5 April, including the suspension of all international flights into and all international flights out of Ghana. There are restrictions of movement in the Greater Accra and Greater Kumasi regions from 30 March until 13 April, and there are a number of measures in place for the public to adhere to, including the banning of any gatherings of more than 25 people.

Guinea: Conakry airport has been closed until further notice.

Guinea-Bissau: All land and sea borders and commercial air links have been suspended.

Lesotho: From 29 March until 21 April, restrictions on movement within and outside of the country will be in place. Be aware that traveling between South Africa and Lesotho may become difficult. All travelers arriving in Lesotho will be screened for coronavirus. Anyone showing symptoms of coronavirus may be placed in an isolation facility in a government hospital. All individuals who have been in coronavirus-affected areas within the past 14 days are required to self-isolate for 14 days.

Madagascar: Madagascar has suspended all international and regional flights for a period of 30 days from 20 March. Cruise ships cannot berth at Madagascar’s ports for 30 days from 15 March. A curfew is in place from 8pm to 5am. Follow the advice of local authorities.

Mali: Malian authorities have suspended commercial flights from 19 March. Authorities have introduced measures to limit the spread of coronavirus (COVID-19) including the closure of schools, limiting social gatherings to 50 people and closing nightclubs and dancing bars.

Malawi: Visitors from high-risk countries for coronavirus are no longer permitted to enter Malawi unless they have a residence permit.

Mauritius: The Mauritian authorities will impose a a ban on entry by any travelers after 10am local time on Thursday March 19. This includes returning residents.

Mozambique: A state of emergency has been delcared for the month of April, and there are limitations on movements within the country and border controls in place. Flights have been suspended, and airports are closing. Gatherings of more than 50 people have been banned.

Namibia: A state of emergency was declared on March 17. All commercial flights have been cancelled, and entry to Namibia is banned for all foreign nationals. Ports and some land borders have been closed. Internal travel restrictions are in place in the regions of Khomas and Erongo for 21 days, until 16 April. 

Niger: All flights in and out of the country have been suspended until 14 April. Land borders have also closed. A State of Emergency has been declared, and there is a curfew in place from 7pm until 6am every day. Travel in and out of the capital, Niamey, has been prohibited until 12 April, and roads are closed.

Nigeria: All airports are closed to international commercial flights until 23 April. Lagos State announced that gatherings of 25 people or more have been banned, and restrictions have also started in Abuja including a ban on gatherings of more than 50 people. Other states are introducing restrictions as well, including Ogun state.

Rwanda: From 20 March, all flights to or from Kigali International Airport are suspended for an initial period of 30 days. All borders have been closed, except to Rwandan citizens and legal residents. From 21 March for an initial period of two weeks, there are restrictions on movement outside homes, and travel between cities and districts in Rwanda is not permitted, unless for medical or essential services.

São Tomé and Príncipe: From 19 March, the São Tomé and Príncipe authorities have prohibited the entry of all foreign travelers into the country until at least 17 April.

Seychelles: There are restrictions on those who can enter the Seychelles. Anyone who is from the UK or Europe will be denied entry. Anyone from China, South Korea or Iran will be placed into government quarantine for 14 days on arrival. Returning residents are exempt.

Sierra Leone: All flights have been suspended until further notice, and all land borders have closed.

Sudan: On 16 March, Sudan closed all airports, ports, and land crossings and declared a public health emergency. International flights into and out of Sudan have been barred as of March 21.

South Sudan: A daily curfew is in place from 8pm to 6am, and there are restrictions on movement within the country. All international commercial flights are suspended for 30 days from 24 March.

Tanzania: The Tanzanian authorities have introduced a number of measures to limit the spread of the virus, including mandatory quarantine for 14 days for anyone coming from a high risk area.

Togo: Arrivals in Togo from countries with a significant number of coronavirus cases will be obliged to self-isolate. All land borders are closed for two weeks from 20 March, and several cities are closed from 21 March.

Uganda: From 22 March, Entebbe International airport will be closed to passenger planes, plus land borders and lake ports will close, except for truck drivers and a crew of up to three people. Screening measures are in place at Entebbe International Airport and land border crossings into Uganda. Those who do travel, whether they are showing symptoms or not, will be placed in mandatory quarantine in a government-designated hotel or hospital, at their own cost, for 14 days on arrival.

Zambia: Anyone entering Zambia must go into mandatory quarantine if they show symptoms, or self-isolation for everyone else, for 14 days on arrival. The borders remain open but have strict screening measures in place. Gatherings of more than 50 people have been banned, and various businesses have been told to close.

Zimbabwe: A countrywide lockdown will be in place from 30 March for 21 days. All borders have been closed to non residents. Airlines are cancelling or reducing their inward and outward flight schedules for Zimbabwe. Contact your airline for the latest information to see if your plans are affected.

Asia

Azerbaijan: From 25 March, all nationals arriving from abroad will be placed in to state-run quarantine facilities for 14 days. You may be quarantined with someone you don't know, and families may be separated. Options are becoming limited to leave the country, so make plans to do so as soon as possibe.

Afghanistan: All air travel to and from Iran has been temporarily banned, and the border with Pakistan has been suspended. Screening upon entry has been introduced, but not everyone is being screened. Those who show a temperature of more than 38ºC may be sent to a hospital for isolation, and these hospitals are outside of the Enhanced Security Zone.

Cambodia: The borders with Laos, Thailand and Vietnam are now closed. From 31 March, visas on arrival, e-visas or visa exemptions will not be issued. To enter Cambodia after 31 March, travelers will need a valid visa and medical certificate confirming a negative test result for coronavirus that has been issued within 72 hours of your date of travel. You will also need a minimum of US $50,000 travel insurance coverage.

China: From March 23, all international passenger flights to and from Beijing will be diverted to 12 designated airports. Passengers will be subject to health checks before onward travel to Beijing. Any foreign nationals who were issued a visa before 27 March will be denied entry from 28 March, and this includes transit passengers. Health checks and quarantine measures are in place.

Hong Kong: Travelers from overseas who are not Hong Kong residents will not be permitted entry. Strict quarantine measures have been introduced, but the exact arrangements of quarantine may vary depending on where you have been and when. Public gatherings of more than four people are banned, and strong penalties apply.

Indonesia: All foreign nationals are banned from entering or transiting via Indonesia from 2 April, with only a number of exceptions. Bali and Jakarta have declared a state of emergency.

Japan: From 3 April, any non-Japanese residents that have visited any countries listed here will be denied entry to Japan, with a few exceptions. Anyone who arrives in Japan may undergo a coronavirus screening test, and must self-isolate for 14 days at a designated location, plus avoid using public transport. Travel restrictions are in place for Tokyo and Osaka. Traveling between prefectures is to be limited. Some regions are suggesting people stay at home unless they are leaving home for essential reasons.

Kyrgyzstan: Kyrgyzstan has declared a state of emergency in its three biggest cities, including the capital Bishkek, to allow authorities to limit the spread of COVID-19. Make yoursef aware of curfew time periods, and follow the guidance of authorities. All foreign nationals are banned from entering the country. All land borders have now been closed.

Laos: The eVisa and visa on arrival service has been suspended at all international entry points for a period of 30 days from 19 March. The number of international flights out of Laos is reducing rapidly, and the borders with Cambodia, Vietnam and Thailand have closed. From 19 March, the Government has closed schools, bars, entertainment venues and banned public gatherings for 30 days.

Malaysia: Entry to Malaysia for all foreign visitors is restricted until 14 April. There are nationwide measures in place under the Movement Control Order including border closures and shutdowns for non-essential businesses.

Mongolia: All foreign nationals have been banned entry to Mongolia, and all international air and rail routes have been suspended until at least 30 April. Road crossings between Mongolia and Russia have been closed. Borders with China have been closed. 

Maldives: A Public Health Emergency has been delcared by the government due to coronavirus, and this is effective until 10 April. All cruise ships are currently banned from entering and docking in the Maldives. Entry of all safari boats, yachts and other passenger vessels arriving to Maldives from an overseas location is restricted until further notice. From 27 March, visas on arrival for all nationalities will be temporarily suspended.

Myanmar: All land borders with neighboring countries are closed. All commercial flights to Myanmar's airports have been suspended from 31 March, and flights out of the country are limited. There are restrictions on large gatherings and events, and restaurants in Yangon have been instructed to close except for delivery services.

Nepal: Movement restrictions are in place until 8 April, and may be extended. People must stay indoors except for emergencies or to purchase essentials. With only a few exceptions, foreign travelers will not be allowed to enter Nepal until 15 April, and land borders also have restrictions in place. All international flights have been suspended until 15 April.

Pakistan: International flights will be suspended in and out of Pakistan until 11 April. Domestic flights will be suspended until 11 April. School closures, suspension of public transport and the banning of public gatherings are just some of the measures in place, and they may differ between regions – Sindh and Punjab have particularly strict rules in place.

Singapore: From 23 March, no short-term visitors from anywhere in the world will be able to enter or transit through Singapore. In addition, the Singaporean Ministry of Manpower will only allow work pass holders and/or their dependents to enter/return to Singapore if they work in essential services. Permanent Residents will be permitted to return to Singapore but will be issued with a 14-day Stay at Home Notice.

South Korea: From 19 March, all travelers will be subject to additional screening for COVID-19 on arrival at South Korean ports and airports. They will also be asked to report their health status to the authorities for 14 days after arrival. If travelers display symptoms or return a positive test result for COVID-19, they must comply with self-quarantine and treatment instructions issued by the Korean authorities.

Sri Lanka: Flights to Sri Lanka have been suspended since March 19. A nationwide curfew is in place, and will continue until further notice in Colombo, Gampha and Kalutara. Curfews may change at the last minute. The government have confirmed that travelers in possession of a valid airline ticket will be allowed to travel to the airport during curfew periods. Call the tourist helpline (1912) if you are facing problems booking taxis to the airport for departure.

North Korea: Authorities have restricted travel to and from China. If you enter North Korea from China or Russia, you'll be quarantined for one month. Tours to North Korea will be suspended until further notice. Check with your travel provider to see what this means for you.

Taiwan: From 24 March until 7 April, no flight transits will be permitted through Taiwan. From 19 March, foreign nationals, except those holding valid resident permits, will not be permitted to enter Taiwan. Effective immediately, self-isolation will now be required for those who entered Taiwan from the UK, Ireland, and Schengen Area since 5 March.

Tajikistan: The Tajik civil aviation authority has announced the temporary suspension of all flights to and from Tajikistan starting from 20 March. Border crossings with Uzbekistan are closed.

Turkmenistan: All international commercial flights to and from Turkmenistan have been suspended, the seaport at Turkmenbashi is closed to passengers, and all road borders have been closed.

Uzbekistan: All borders have been closed to non-residents, plus all commercial flights and international rail and road links have been suspended. From 23 March, it is compulsory to wear a facemask while outside, and fines will be handed out to anyone not following the rules. The capital city, Tashkent, will be in lockdown from 24 March.

Thailand: An Emergency Decree is in place until 30 April. Unless you meet certain requirements, all foreign nationals will now be denied entry to Thailand. A new curfew will be in place for the whole country from 10pm until 4am, beginning 3 April. There are health screenings in place for people who are traveling between provinces, but increasing measures are in place to deter people from doing this at all. All land borders are closed. Entertainment and tourist sites are closed, leaving only essential shops open. All malls in Bangkok have been closed until 30 Aprill. Phuket has a curfew in place from 8pm to 3am.

Vietnam: Vietnam has temporarily banned entry to the country for all foreigners. Tourist areas are closed, and non-essential services – particularly in Hanoi and Ho Chi Minh City – have been closed. You are required to wear a facemask in public.

Middle East

Bahrain: All foreign travelers will be denied entry to Bahrain. Only Bahraini citizens, residents, and passengers with Prior Permission Granted (PPG – for official travel purposes) are allowed entry. Increased social distancing measures are in place in the country.

Armenia: A state of emergency is in place from 16 March to 14 April. A nationwide lockdown will limit free movement in Armenia for an initial 7-day period from 25 March, with an exception for grocery and pharmacy shopping, limited physical exercise activities, and workers in essential sectors. There are severe restrictions on people entering the country.

Israel: From 18 March, foreign nationals will not be permitted to enter unless they are citizens or residents of Israel. Restrictions are in place at land border crossings. A state of emergency is in place for 30 days from 5 March.

Lebanon: Lebanon has closed Beirut Rafic Hariri International Airport, land borders, seaports and non-essential public institutions, and these closures will be reviewed on 12 April. Lockdown measures are in place for people to restrict moments, and this will also be reviewed on 12 April.

Oman: No foreign nationals are allowed to enter Oman from 18 March. All international flights to and from Oman have been suspended.  

Qatar: From the evening of March 16 for a period of at least 14 days (which may be subject to further extension), no international passengers – including those with a residence permit - will be allowed to enter Qatar. Transit passengers traveling on to another destination will still be able to transfer through Qatar, and most flights continue to operate.

Kuwait: Kuwait International Airport closed indefinitely as a precautionary measure to combat the spread of COVID-19 on 13 March. Land borders with Iraq and Saudi Arabia have closed.

Saudi Arabia: From 15 March, international flights and sea routes have been suspended. Restrictions have also been placed on some land border crossings. From 23 March a daily curfew starting at 7pm and ending at 6am will last for 21 days.

Turkey: Passengers (except Turkish nationals or residents) who have transited through or have been in the UK, or other countries on which the Turkish authorities have imposed a direct flight ban, in the past 14 days are not allowed to transit or enter Turkey. Check with your airline for the most up to date information, as the list of countries is changing fast. A curfew for people over the age of 65 or who have a chronic medical condition is in place. People who must travel or leave home may do so after requesting official permission via designated phone lines: 112, 155, and 156.

United Arab Emirates: Effective March 19, only UAE Citizens will be allowed to enter the UAE. All UAE Residents who are abroad will not be allowed to re-enter the UAE for a period of at least two weeks.

Oceania 

Kiribati: The Republic of Kiribati will now deny entry to any travelers who have been in or transited countries with confirmed local transmission within 14 days immediately prior to entering Kiribati.

Malaysia: From 18 March, the Malaysian goverment is placing a ban on all foreign tourists and visitors. The government is also implementing measures to restrict movement nationwide, including banning gatherings and closing non-essential businesses.

Nauru: Passengers who have transited through, or have been in mainland China, Hong Kong, Macao, Iran, Italy, Korea, Europe, USA or Asia (except Taiwan) in the past 21 days, will not be allowed to enter Nauru. Effective 16 March, anyone arriving in Nauru will be required to spend up to 14 days in “approved Transition Accommodation” before entry into Nauru.

Palau: Travelers who have traveled from or transited through mainland China, Macao or Hong Kong in the past 14 days will not be admitted.

Papua New Guinea: A 14 day State of Emergency is in place from 24 March. From 22 March, no visitors can enter the country except for health workers, diplomats and military personnel or flight crew with special authorization. Travel between provinces has been banned, and domestic flights and public transport has been suspended.

Samoa: From 26 March, all international travel to and from Samoa by plane will stop until further notice. International cruise ships and yachts will not be allowed entry into Samoa until a later date.

Solomon Islands: Honiara International Airport is closed to all scheduled international flights.

Tonga: Tonga's borders have closed to all foreigners. A National Lockdown Notice will be in place from 29 March to 5 April. There will be a curfew from 8pm to 6am. Travelers must follow the instructions in the Notice.

Vanuatu: From 20 March, all Vanuatu's ports of entry are closed until further notice. A State of Emergency is in place, and during this time gatherings of more than five people have been banned. Some restaurants and bars remain open, but must close by 7:30pm every day, and public transport must stop by 9pm.

Air travel restrictions

Chad: N’Djamena International Airport will be closed for at least two weeks from midnight on 19 March.

Mauritania: All flights between Mauritania and other countries are suspended. Borders have been closed.

Am I covered for coronavirus (COVID-19)?

Wondering how your travel insurance might be affected by the COVID-19 outbreak? Find answers to some of our common questions about COVID-19.

If you are a World Nomads policyholder, read the latest insurance advice about cut off dates.

What should I do if I'm traveling overseas soon?

First, seriously consider if now is the best time to be traveling. If you must travel overseas soon, stay up to date with local news and media, and always follow the advice of local authorities or your government.

Be aware of which countries' cases of coronavirus are rapidly spreading. Wash your hands consistently, maintain at least 3ft (1m) distance between yourself and anyone who is coughing or sneezing, and if you have a fever, cough and difficulty breathing, seek medical care early (call before visiting your doctor).

The symptoms of coronavirus are similar to other respiratory diseases, including the flu and the common cold.

If you have traveled to an affected country recently

If you have traveled to a country where COVID-19 is present, or suspect you have been in contact with someone who is infected with coronavirus and are experiencing the following symptoms: feeling tired, having difficulty breathing, have a high temperature, cough and/or sore throat, isolate yourself as much as possible and call your doctor to rule out the possibility of coronavirus.

World Health Organization (WHO) Health Alerts

To increase access to reliable information, WHO has partnered with WhatsApp and Facebook to launch a WHO Health Alert messaging service. This service will provide the latest news and information on COVID-19, including details on symptoms and how people can protect themselves. The Health Alert service is now available in English and will be introduced in other languages next week.

To access it, send the word "hi" to the following number on WhatsApp: +41 798 931 892.

Listen to the World Nomads Podcast: COVID-19

In this episode, we address FAQs about the virus and how it affects your travel and tips to survive self-isolation.

On Wednesday 11 March, 2020, the World Health Organization (WHO) declared that COVID-19 can be characterized as a pandemic.

Speaking at the COVID-19 media briefing, the WHO Director-General said: "Pandemic is not a word to use lightly or carelessly. It is a word that, if misused, can cause unreasonable fear, or unjustified acceptance that the fight is over, leading to unnecessary suffering and death.

Describing the situation as a pandemic does not change WHO’s assessment of the threat posed by this virus. It doesn’t change what WHO is doing, and it doesn’t change what countries should do.

We have never before seen a pandemic sparked by a coronavirus. This is the first pandemic caused by a coronavirus.

And we have never before seen a pandemic that can be controlled, at the same time."

Coronavirus is declared a global public health emergency – 30 January 2020

Coronavirus first emerged in the Chinese city of Wuhan in December 2019, and has spread across China and now dozens of cases have been confirmed in several countries in the Asia-Pacific region as well as countries in Europe, North America and the Middle East.

On 30 January 2020, the Emergency Committee convened by the WHO Director-General agreed that the coronavirus outbreak "now meets the criteria for a Public Health Emergency of International Concern (PHEIC)". A PHEIC has only been declared six times since it was introduced in 2005 following the outbreak of SARS.

What is a PHEIC?

The term PHEIC is defined as "an extraordinary event" which is determined by these two regulations:

  • To constitute a public health risk to other States through the international spread of disease; and
  • To potentially require a coordinated international response.

Thomas Cook Collapse - September 2019

Thomas Cook, the world's oldest travel firm, has collapsed stranding hundreds of thousands of holidaymakers around the world, sparking the largest peacetime repatriation effort in British history.

If you're worried about how this affects your travel plans, click here for more information.

Transit Strikes – British Airways –September 2019

British Airways’ pilots' union (BALPA) has announced it will strike on September 9, 10, and 27. If you have a BA flight scheduled on one of those days, you will likely not be able to travel.

British Airways is in the process of updating its schedule and is offering customers refunds or the option to rebook on another date.

Flights on BA CityFlyer, SUN-AIR, and Comair are not affected.

BA will be posting updates to this web page. If you think you’ll be affected, you can check your flight status at the BA website under Manage My Booking. If you booked through a travel agent, contact them directly.

Keep in mind that travel insurance coverage may not apply to affected flights if the airline has made an effort to refund or rebook your flight.

Get a travel insurance quote for Worldwide

You can buy at home or while traveling, and claim online from anywhere in the world. With 150+ adventure activities covered and 24/7 emergency assistance.

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55 Comments

  • Conni said

    This is incorrect and dangerous information to be circulating. Not only is it out of date, you should never “see your doctor” if you are experiencing symptoms, you should Isolate and call NHS 111 or else risk infecting others, including medical professionals

    Reply

  • Rick said

    Conni, the guidance from CDC is to inform your doctors office if you are experiencing flu-like symptoms, but to go get tested/treated. same if you need an ambulance: inform them when you call 911.

    Reply

  • Andrea said

    Is it legal for you to change our policies once they have been issued and we have already begun travelling?

    Please explain how it is okay for you to do this?

    Isn't the point of travel insurance to cover ourselves for any unexpected events that may occur while we are travelling?

    Reply

  • Deborah M said

    My question is if we are traveling to Italy, Austria, and Switzerland and are we covered(to get better clarification)? We purchased the higher policy and will not be traveling until June but I need to know as that was the purpose of purchasing the insurance. I want to make sure we are covered in all areas in the event that the illness is still active around the world.

    Reply

  • Phil said

    Andrea,
    there has been no change to the wording of the policy, these clauses have always been there and were the ones you agreed to when you purchased.
    Please click the link in the very first paragraph of this article and select your Country of residence to see the detail specific to your policy.
    We know this is upsetting, but no insurance policy covers everything. Each provider chooses to tailor a product by excluding certain things in order to limit risk (exposure) and set the premium at an affordable rate. All travel insurance providers I know of make some sort of provision to limit risk from epidemic.
    One important thing to remember is that your insurer doesn't have your money, the airlines, hotels and tour providers have it. You should ask them if they think it is right to keep your deposit in these circumstances? Fortunately many are offering 100% refunds, so please ask them first.
    Phil from World Nomads

    Reply

  • Nicole said

    Hello, can you please provide more information. Are flights were rerouted and avoiding Hong Kong. We are going to be a laid over on Singapore. As this has been upgrading to a international emergency with a standard plan can you please clarify what this means in your clause. Your blogs are very vague and notifications are unclear. Please advise.

    Reply

    • [email protected] said

      Hi Nicole,

      For more info, please email the team at [email protected]

      You'll just need to let them know your country of residence and whether you have purchased a policy as different coverage advice may apply.

      Stay safe,
      Sarah - World Nomads

      Reply

  • Jonathan Terry said

    My daughter in Utah wishes to travel with friends to Italy, France and Austria in March. Are you excluding coverage for Covid 19 Related emergencies such as quarantine or inability to return to the USA, or covering such occurrences?

    Reply

    • [email protected] said

      Hi Jonathan,

      For US residents, cover may be available for medical emergencies from contracting COVOID-19 or if they've been personally quarantined. There is a cut-off date for this cover however, so please see these articles for more info: https://www.worldnomads.com/help/insurance/recent-events/travel-alert-coronavirus-january-2020

      It's important to note, that fear of travel or fear of illness are not covered reasons under plan provisions. There is also no coverage in the plan should the city / location / travel supplier determine there is a quarantine and services are canceled as a result.

      Hopefully it's all OK by March and your daughter and her friends can explore Europe!

      All the best,
      Sarah - World Nomads

      Reply

  • Gary said

    Wow,
    I’ve bought travel insurance in the past. Does you house policy cancel your fire insurance the minute a fire breaks out?
    World nomads you are teaching some of us a valuable lesson.
    Not to buy your insurance.

    Reply

    • John said

      Gary, does your home insurance have earthquake coverage, or a flood rider? It depends on the policy and rates you choose. Does your car insurance include $1,000,000 or $2,000,000 third party coverage? Once again, it depends on what options you choose. If a flood happens, it does not change whether you are covered or not.

      Reply

  • Chad said

    If I would like to travel to Europe does your insurance cover COVID-19?

    Reply

    • [email protected] said

      Hi Chad,

      There are a few moving parts for coverage, including your country of residence and when you purchased your policy.

      For info on whether you'd be covered for COVID-19, please see our 'Travel Alert' page: https://www.worldnomads.com/help/insurance/recent-events/travel-alert-coronavirus-january-2020

      If you have any further questions, reach out to the team on [email protected]

      All the best,
      Sarah - World Nomads

      Reply

  • Di said

    You never know how good an insurance company really is ... until you maybe need to make a claim.

    Cancelling folks coverage like this does NOT make me want to take out World Nomad cover, as I have several times in the past, any time soon.

    Reply

  • Rosalina V. Giusti said

    I took insurance from your company last month because I will travel to Japan next month but unfortunately they re-scheduled our trip because of the CORONAVIRUS. We’re supposed to leave on March 23-April 04 2020 but they re-scheduled it for next year March 19-30 2021. Can I ask favor from you to change the date of my insurance instead of March 23-April 04 2020 to March 19-31 2021. I always purchase my insurance from your company every time I travel so I hope you can help me this time. I sent also email to Ms Kathy Pratt because she was the one who helped me before but she’s not replying on my email & I also sent email to [email protected] but no reply. Thank you!

    Reply

    • [email protected] said

      Hi Rosalina,
      I've just followed up with the service team and someone will be in touch shortly.
      All the best,
      Sarah - World Nomads

      Reply

  • Cleo said

    I found out I am pregnant and the tour I booked contains many days of long journey which the doc doesn’t recommend. If I cancel the tour, will this be covered by the insurance?

    Reply

  • Katie said

    I'd like to know the exact date your statement regarding no longer covering any changes caused by COVID-19 was published.

    Also, our return flight connects in Seoul, south korea and Delta says they have no other way to re-route us. Since this has been declared a level 4 Do Not Travel location by the Department of State, shouldn't this be reason enough to cover my cancelled trip? Delta has agreed to refund 100% of the flight but I find it interesting that WN won't cover anything.

    Reply

  • Natalie said

    So, to clarify, if I am a US resident traveling to France next week... if I buy insurance now and say the airline cancels my flights due to COVID-19, World Nomads would NOT cover my flight? Or, if a hotel cancels our booking, World Nomads would NOT cover that cancellation or the cost of a new hotel?

    Reply

  • Iona said

    I am about to go on an organised tour of Israel but am concerned the trip may be cancelled due to Coronavirus. Would I be covered for the cost of my flights, hotels etc that I purchased separately to the organised tour? Thanks.

    Reply

    • Amelia said

      Hi Iona,
      Coverage for Coronavirus / COVID-19 depends on your country of residence whether or not you have already have travel insurance and the policy you buy.

      Our Travel Alerts page (https://www.worldnomads.com/help/insurance/recent-events/travel-alert-coronavirus-january-2020) has full details about coverage and the latest updates on COVID-19.

      If you have any further questions, reach out to the team on [email protected]

      All the best,
      Amelia – World Nomads

      Reply

  • Mayra said

    I bought travel insurance for our trip, but have since cancelled the trip. I understand that there is a 10 day cancellation window for a full refund, but I guess the website is crashing because I haven't been able to log into my account to cancel. I've been trying to get help through phone and email since last week! I only get automated messages through email and transferred to other people through phone then told I'll be called back and nothing.

    I hope I still get a full refund since the 10 day window is over today and I have been trying every day to cancel this insurance.

    WNUSA 20528932-1

    Reply

  • Natalie Wilson said

    I live in the US and traveling to London and Paris next week. (March 13 -21). I bought travel insurance On 2/16 before I knew there was a worldwide emergency with the corona virus. I typically buy insurance for medical reasons on international trips. If I become iill would I still be covered even in relation to the corona virus? The way I read the policy it would cover it if the illness manifests itself during the trip.

    Reply

  • Melody Morales said

    Yesterday, March 5, I cancel my insurance policy on your website, because I am going to cancel my trip.
    What I need to do to get the premium amount refunded?
    The cancellation was made 9 days after you issue my policy, in the cooling-off period.
    I sent an email but I have not received an answer.

    Reply

    • Juan Gisbert said

      Hello,

      Country of residence: Spain.

      Although it may be still early, I would like to ask the possibilities in advance. We had a month-long planned trip to Taiwan departing on July 22, 2020. Two questions:

      1. If we decide not to travel, will WNS cover the money for the airline tickets?

      2. If we are NOT able to travel because the country is lookdown, or do not allow travelers from high risk countries (Spain), or require a quarantine of at least 14 days upon arrival to travelers, would WNS cover the money for air tickets?

      The airlines are not refunding the ticket money, and in many cases they do not even make you a voucher to enjoy the trip on another date. In our case, we could not delay the trip for work reasons either.

      Thanks and regards,

      Juan

      Reply

      • [email protected] said

        Hi Juan,

        Someone from customer service will reach out to help answer your questions privately.

        All the best,
        Amelia, World Nomads

        Reply

  • Elad Nava said

    Indeed it's quite ludicrous that a travel insurance company which insurers specifically for unexpected emergencies, can just on-the-fly amend their insurance policy, which is a legally binding contract that it has entered with its insurers, especially due to the unexpected nature of this Coronavirus epidemic. You can't issue a change to an already-entered legal contract without approval from both sides.

    Not sure I ever wanna insure with WorldNomads anymore.

    FYI - other travel insurance plans aren't "amending their plans" to remove cover for Coronavirus. I'm insured with SafetyWing which has assured me that I would be covered so long as I'm not intentionally traveling to countries which have been deemed high risk with outbreaks (e.g. China/South Korea/Japan).

    WorldNomads, we're really disappointed with you for this one.

    Reply

  • Austin said

    Does anyone know insurance companies that do cover these kind of situations? If world nomads wont help then we need to look elsewhere

    Reply

  • Phil Sylvester said

    Hi Elad,
    Phil from World Nomads here.
    We haven't amended our policy, and even if we had the one issued to you would remain applicable to you for the life of the policy. It is, as you rightly say, a contract we entered into with you. One we will honour. Please check the wording of the policy you purchased.
    What we have been doing is trying to answer people's questions about coverage by pointing out what the wording may say.
    I promise you, cross my heart, there's been no change to the wording.
    What you are covered for depends on your country of residence (we have a range of underwriters across the globe with slightly different wording).
    Luckily we have published a set of detailed FAQs relevant to your country. Please go to this page and select your country of residence. Hopefully it helps you understand the coverage.
    https://www.worldnomads.com.au/help/insurance/recent-events/Coronavirus-faqs
    Hope that helps.

    Reply

  • HEMA PADMANABHAN said

    I have a trip booked to Ireland for end of May this year(for 12 days). I live in USA(citizen) and would like to know if I would be covered by worldnomads if I cancel my trip. Would I get my non refundable ticket price refunded by worldnomads? Ireland has been having a rise in covid 19 cases and the first death today.
    I do not want to go there and be quarantined. Although Ireland is not in the list of high risk countries it is still bad for tourists who might get caught in the health crisis. I have got a quotation from worldnomads but have not bought my travel insurance yet because I want to clarify this point. Thanks for your reply.

    Reply

    • [email protected] said

      Hi Hema,
      Hopefully COVID-19 doesn't impact your May travel plans, but if it does - unfortunately there's no cover for cancellation due to this event.
      World Nomads plans also don’t provide coverage for events surrounding the COVID-19 outbreak for which you aren’t directly affected by the sickness. Examples: a conference you were planning to attend was canceled or flights out of your destination were shut down.
      There is still cover for claims that don't relate back to this event. Such as a broken arm due to a fall or damage luggage while traveling.
      Hope this helps,
      Sarah - World Nomads

      Reply

  • Annie said

    I would recommend removing the links and paragraphs that tell people they can find out if they're covered for Coronavirus, because I've just been sent around and around your page in an endless loop through "the articles" (if it's in one of them it should be in the title, or do I have to trail through all the text in all of them), "The FAQ" which just sends you to the articles, the help center where I entered my country of residence, but got no link or text coming up about whether or not I am covered...

    Literally, the the FAQ says "Importantly, before you buy new flights or incur the expense to change your existing flights, read our articles on what’s covered (and not covered) for COVID-19.", I go to the articles and under the question "Am I covered for COVID-19", that whole sentence is a link that sends me BACK TO THE FAQ.

    I have to say this just makes me angry. I gather the information is in there somewhere (maybe?), but it needs to be more easily accessible because as it is now it seems very clear to me that you're eluding the question until I give up, and that is extremely poor service.

    Reply

    • [email protected] said

      Hi Annie,

      Coverage for Coronavirus can be found on our FAQ page:
      https://www.worldnomads.com/help/insurance/recent-events/coronavirus-faqs

      Clicking your region should then take you through coverage questions and answers for your policy.

      I know you mentioned that it was getting frustrating, but all the Travel Insurance info should be all on this page.

      If you have any issues, please contact the team at [email protected]

      All the best,
      Sarah - World Nomads

      Reply

  • Jane Lillian MacIsaac said

    Am I understanding this correctly?
    Even policies that have not yet been started are non-refundable?
    Surely you are going to adapt to the current situation and save your business going forward?
    This is a time for compassionate concessions and most companies are taking the opportunity to show that they are caring and understanding. At least that has been my experience.
    I have insurance booked for a trip that won’t happen and every provider from airlines to tour providers, Airbnb and hostels have ALL updated their policies as the decent thing to do and have ALL refunded my bookings.
    I do not intend to travel to France, Israel and Italy next month and expect that my insurance policy for travel in April will be refunded.
    Nothing less is acceptable.
    Listen to the people on this site.
    We will not forget.

    Reply

    • [email protected] said

      Hi Jane,

      While we are unable to updated our policy wording when it comes to cancellations, we will review these requests on a case by case basis.

      We understand that your policy may not be needed if you are no longer traveling and you aren't making a claim for cancelled or rearrangements.

      Please reach out to the team on [email protected] for more info.

      All the best,
      Sarah - World Nomads

      Reply

  • Megan said

    Hello,

    I wanted to cancel our policy with you that we had purchased to Italy, but haven't had any luck getting through to the right department. I finally sent an email inquiring about switching the destination or a refund. I do understand that we are all in uncharted territory and I certainly hope that we can get a refund since we have tried contacting you. My boyfriend and I have purchased numerous policies with you over the years and have been loyal customers. We are hoping that you can work with us during these unprecedented times.

    Thank you,

    Meg

    Reply

  • [email protected] said

    Hi Meg,

    Thanks for reaching out.

    As I'm sure you can imagine, our teams are working around the clock to try and get back to everyone as soon as possible.

    Changing the destination or cancelling the policy is completely understandable given the current situation, especially in Italy.

    Someone within the team will be in touch shortly.

    Stay safe,
    Sarah - World Nomads

    Reply

  • Ellie said

    Hi,

    We have purchased Worldwide travel insurance for May 11th for a 1 year trip and our airlines are offering to waive the change fee for us to book flights later on in the year.

    Are we able to change the dates of our travel insurance as we don’t want to cancel it?

    Thanks,
    Ellie

    Reply

    • [email protected] said

      Hi Ellie,

      For information on what amendments you can make to your policy via your World Nomads membership (including changing the start date of your policy before departure), please have a read of the following page: https://www.worldnomads.com/help/insurance/managing-policy/making-changes-to-your-travel-insurance-policy
      When you open the link, selecting your country of residence will take you through the specific information related to your residency.

      If you need assistance with locating your policy via your Members page, please see this article: https://www.worldnomads.com/help/insurance/managing-policy/where-is-my-policy-certificate


      All the best,
      Yael

      Reply

  • Kevin said

    Hello World Nomads thanks for all the updates, I appreciate the support. My policy begins in April and I'd like cancel it and get a refund since we can't leave the country.

    Here's my policy number:
    WNCAN20505051

    Can someone help us out?
    Thanks!

    Reply

    • [email protected] said

      Hi Kevin,

      Thanks for reaching out.

      I've asked one of our service team members to contact you directly in regards to your request to cancel.

      Someone within the team will be in touch shortly.

      All the best,
      Yael - World Nomads

      Reply

  • Susan Kukla said

    I have tried to contact you numerous times last week to tell you that the travel agent and cruise line has cancelled the trip and to inform you to cancel my policy and refund me. No one has called me back no matter how many times I left a message. I am not traveling and do not need the policy due to cancellation by Travel agent, cruise line, and government. I once again am requesting a full refund back to my credit card. Why are you not hearing me?

    Reply

    • [email protected] said

      Hi Susan,

      Someone from customer service will be in touch. Your case has been assigned. We really appreciate your understanding during this time, as we are doing our best to work through many thousands of customer queries.

      All the best,
      [email protected]

      Reply

  • Tom said

    Could World Nomads state clearly what the cut-off date for coverage is, as alluded to in Sarah's post below? I believe the cut-off date is also not defined in the web page she refers to ("...coronavirus-january-2020").

    Sarah's post;

    "For US residents, cover may be available for medical emergencies from contracting COVOID-19 or if they've been personally quarantined. There is a cut-off date for this cover however, so please see these articles for more info: https://www.worldnomads.com/help/insurance/recent-events/travel-alert-coronavirus-january-2020

    It's important to note, that fear of travel or fear of illness are not covered reasons under plan provisions. There is also no coverage in the plan should the city / location / travel supplier determine there is a quarantine and services are canceled as a result.

    Hopefully it's all OK by March and your daughter and her friends can explore Europe!

    All the best,
    Sarah - World Nomads"

    Reply

    • Amelia said

      Hi Tom,

      This page states the following for US residents: https://www.worldnomads.com/usa/help/insurance/recent

      "20. If I book and pay for a trip now, am I covered for COVID-19 if I buy travel insurance?

      World Nomads’ plans for U.S. residents do not have a cut-off date after which coverage related to the COVID-19 is no longer available. However, coverage under our plans is limited to when you (or a travel companion and in some cases, a family member) get personally sick or quarantined because of the COVID-19. Coverage doesn’t include any interruption of travel services caused by COVID-19, such as the cancellation of flights or trains."

      Cheers,
      [email protected]

      Reply

  • Roberto Salcedo said

    I live in Florida, USA and have bought a tour to Greece in May 2020 and bought Travel Insurance with your company. Given the present situation with quarantine and international travel bans, i have two options. To cancel my trip and get reimbursed by the tour operator / travel insurance or to delay the trip.

    I am more inclined to delay the trip one year and wonder if I can modify the insurance coverage to cover the trip’s new dates. Please let me know if this is possible or if changing the dates imply buying a second travel insurance so I can make a decision

    Reply

    • [email protected] said

      Hi Roberto,

      For information on what amendments you can make to your policy via your World Nomads membership (including changing the start date of your policy before departure), please have a read of the following page: https://www.worldnomads.com/help/insurance/managing-policy/making-changes-to-your-travel-insurance-policy

      When you open the link, selecting your country of residence will take you through the specific information related to your residency.

      If you need assistance with locating your policy via your Members page, please see this article: https://www.worldnomads.com/help/insurance/managing-policy/where-is-my-policy-certificate

      All the best,
      [email protected]

      Reply

  • Ann Stevenson said

    After being fired due to the COVID19, mu husband and i are going from Spain back to Denmark ASAP. We were insured through our employer, but that ends on Friday - can we get insured through you for the remaining period? I am aware that you don’t cover anything related to the COVID19, but do you still cover accidents and other illnesses? We will be driving through Spain, France and Germany.
    Thanks!

    Reply

    • [email protected] said

      Hi Ann,

      Without knowing your country of residence, it's hard to give you a concrete answer. But, if you take a look at our FAQs page (and select your country of residence) there are a few questions that may answer this for you. https://www.worldnomads.com/help/insurance/recent-events/coronavirus-faqs

      If you still need assistance, please contact us here: https://pp.worldnomads.com/contact-us

      All the best,
      Amelia, World Nomads

      Reply

  • Nada said

    I bought my Tavel insurance before January 30th for a trip to South Africa/ Mauritius in May. That is before the epidemic went global. Your FAQ do not provide any clarifications on what can be claimed If insurance is bought before 30 Jan. The airline recently canceled the return flight from Mauritius, some of my bookings have a free cancellation, others don’t (such as internal flights, Safari etc ). Please let me know if and how I can claim them.

    Reply

    • [email protected] said

      Hi Nada,

      As we don't know your country of residence, we can’t give any advice on what is specifically covered by your insurance. Please take a look at our FAQs page and enter your country of residence: https://www.worldnomads.com/help/insurance/recent-events/coronavirus-faqs

      If you don't find the answer you're looking for, contact us for further assistance: https://pp.worldnomads.com/contact-us

      Alternatively, you could submit a claim via the members page, and the claim will be assessed in accordance with the terms and conditions of your policy.

      Cheers,
      Amelia, World Nomads

      Reply

  • Jeannie said

    We purchased our insurance policy to begin on December 8, 2019
    We extended it through September 8, 2020 on March 12, 2020
    We have been in Sri Lanka since February 20, 2020
    We want to know if we are covered in the event we get Coronavirus, as we purchased it prior to January 2020.

    Please let us know via email.

    Reply

  • [email protected] said

    Hi Jeannie,

    Someone from customer service will be in touch with you directly via email.

    All the best,

    Amelia, World Nomads

    Reply

  • Thao said

    Enrollment ID: 977637
    Booking Number:  WNUSA19644491-1

    I understand that you might be overwhelmed with the pandemic situation but the time for our trip is coming up in less than a week on April 1. I have emailed you several times before and gotten no response. When I called up your help desk the representative told me that she could not cancel my policy for me since World Nomads billed me and World Nomads had to give me the refund and I had to do so through email. She suggested I try cancelling using the dashboard but that is not an option on the dashboard.

    I bought the insurance in November well before any of this started.

    Reply

    • [email protected] said

      Hi Thao,

      Sorry for the delay in getting back to you. Someone from customer service will be in touch as soon as possible!

      Cheers,
      Amelia, World Nomads

      Reply

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