The redemption date for World Nomads’ travel insurance credit has been extended to June 30, 2023.

This page is for U.S. residents only. 

For policy purchases before July 1, 2020, World Nomads has been offering a travel insurance credit to customers who have had to cancel or reschedule their travels because of the Coronavirus (COVID-19).

World Nomads is no longer accepting new requests for the travel insurance credit, but existing eligible customers have until June 30, 2023 to redeem the offer. Note: the redemption date has been extended from the original deadline of June 30, 2021.

How to redeem your travel insurance credit

You should have received a written confirmation of the credit offer if you were an eligible customer. You can redeem the credit by purchasing a new policy and contacting us with the new policy number. Once we confirm the new policy, you will receive a refund on the original policy. You have until June 30, 2023 to redeem the credit. Travel must be completed by June 30, 2024.

Terms of credit

Who is eligible:
  • This credit offer is available to eligible customers from the United States, with an unused policy who cannot travel due to the Coronavirus (COVID-19) and the resulting government travel restrictions.
  • This credit offer is available if you have purchased your policy before July 1, 2020 and have fully rescheduled your travel plans to new dates without penalties and/or received credit vouchers from travel providers for the entire original trip amount, without penalties. 
Who is not eligible:

The credit offer cannot be redeemed if:

  • You have purchased a policy after July 1, 2020
  • You have received a full monetary refund or have received partial refunds/credits or cancellation penalties
  • The policy has been cancelled before the credit is redeemed.
  • You have used the original policy in any way, such as:
    • you have traveled or intend to travel on this policy;
    • a claim was or is submitted or you want to exercise any other right under the policy.


  • To redeem a travel insurance credit, travelers must purchase a new travel insurance policy, subject to the eligibility requirements and terms of the Policy Documents) active at the date the new policy is purchased, and request a refund for the original unused policy no later than June 30, 2023.
  • The travel insurance credit is redeemed by refunding the original value of the policy after a new policy is purchased. It cannot be redeemed before or at the time of the new policy purchase;
  • At least one insured traveler named on the original unused policy needs to be listed on the new policy;
  • Credit must be redeemed by June 30, 2023. Travel must be completed by June 30, 2024.

Other important information:

  • This offer of credit is not transferrable;
  • Credit is applicable to the purchase of travel insurance which is administered by Trip Mate Inc. (in CA & UT, dba, Trip Mate Insurance Agency) for plans underwritten by Nationwide Mutual Insurance Company and affiliated companies
  • All insurance is subject to eligibility rules and policy terms and conditions made available at the time of booking. Rates and plans may change without notice. Any premium difference between any new policy and the original policy is payable by you at the time of purchase;
  • We reserve the right to cancel the credit and any associated purchase without compensation if you do not comply with these terms and conditions.