We’re super excited to have launched two improved travel insurance plans for U.S residents, which will offer amazing benefits, lots of flexibility and very good value for money.
So what's changed?
In a nutshell, you now get:
- Cover for your exact travel dates (no more pre-set weeks or months durations)
- Competitive prices by region for Europe, Asia-Pacific & North America
- Cover on the go – we’re now fully mobile on any device (yes, U.S residents can still buy a policy if you’ve already left home)
Why the change?
We listened to your feedback and took on board your requests. We've worked hard to build improved plans that give you better levels of cover so you can keep travelling, working, volunteering and studying safely around the world with more cash in your pockets.
What are the key differences?
|Feature||Improved Standard and Explorer Plans||Old Standard and Explorer|
|Dates of Purchase||Policies purchased from 5 PM (CDT), 7th June, 2017||Policies purchased up to 5 PM (CDT), 7th June, 2017|
|Where are you going (Destinations)?||
|Worldwide travel outside of USA (excluding travel to, in or through Cuba) or a domestic trip over 100 miles from home|
|How long are you traveling?||1 day to 12 months||1 week to 12 months|
|Have the prices changed?||The price will depend on which plan you choose, how you’re travelling, where you’re going and any option you choose.||All prices are current at the time of purchase.|
|Trip Delay Benefit||Standard: $250 Per Day/$500 Max Explorer: $250 Per Day/$1500||Standard: $100 Per Day/$500 MaxExplorer: $100 Per Day/$1,500|
Help! I don't understand!
U.S travelers can call our contact centre:1-816-905-3963 (Direct/Collect):1-844-207-1930 (Toll-Free within USA) or email: [email protected]
We're here to help: 24 hours a day/7 days a week.
All other travellers please contact us.
Manage your policy
If you're already a customer, you can easily manage your own policy. Sign in to:
- Make a claim
- Change your dates
- Buy more cover
- View your policy
In an Emergency
If something happens on the road, our emergency assistance team is here to help 24 hrs per day.
If the telephone isn't suitable, there are other ways to get in touch to get help.