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Make sure everyone is safe and out of immediate danger. If the matter is pressing, contact the local emergency services.
Get medical help from a health care practitioner, such as a doctor, or by going to a hospital. If you contact our 24/7 Emergency Assistance team, they can help direct you to nearby medical facilities. Once you are safe, notify the team if you haven't already, to ensure you are receiving the appropriate care and can get any questions answered along the way.
After an accident, gathering documents may be the last thing on your mind. However, it’s important to get the right paperwork before leaving the scene of the accident or the doctor’s office or hospital. Get help from a travel companion if you need to. The types of documents we’re looking for include:
In addition to official reports, you'll also need to keep original receipts as evidence for your claim. You’ll need to notify us within seven days that you’re making a claim and submit your documentation within 90 days.
Supporting documents could include your travel itineraries, receipts for accommodations, prescription medication, ER costs, and hospital and physician reports. We reserve the right to reduce or reject your claim should you not have the proper records.
Read over your insurance policy to see what’s covered and to check if any terms, conditions or exclusions apply. With World Nomads, you can file your claim through our web site and send in any original documentation within 90 days.
If you have questions about coverage or the claims process, just ask us.
As always, all benefits are subject to our confirmation of the purchase of the plan, the written claim documentation we receive, and the plan provisions.
Protect your hard earned vacation from unexpected cancellation.
We’ve got your back.
Take the pain out of medical or dental costs.
We’ve got your back.
We'll provide assistance to get you to the hospital or home quickly.
Help starts here.
Covers the loss, theft or damage of your bags, tech and gear.
Help starts here.
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Wherever you are, we’re here 24/7 to help you in any emergency.
Are you in need of emergency assistance right now?
Contact Generali Global Assistance:
Telephone:
+1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Before your trip, check the latest government advice for any travel alerts for your destination.