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We understand that this is a terrible and difficult time, but we’re here to help and can guide you through the process. Contact the 24/7 Emergency Assistance team. We’ll put you in touch with the necessary authorities and help you make any other arrangements related to the death.
While gathering documentation may be the last thing on your mind, it’s a necessary formality to get the supporting proof required for your claim. Here are some examples of the sort of documents you may need, depending on the details of your case:
In some instances, we may need to obtain past medical history records from the deceased person’s primary care doctor. Our claims department will let you know if that’s necessary.
You’ll need to notify us within 7 days that you’re making a claim and submit your documentation within 90 days.
Get together any original receipts, including your travel itineraries; confirmation of your bookings and any cancellations; and for any additional expenses that you might have incurred because of the incident. You’ll need to submit these documents as evidence for your claim. We reserve the right to reduce or reject your claim if you don’t hand in the proper paperwork.
Read over your insurance policy to see what’s covered and to check if any terms, conditions or exclusions apply. If you have questions about what's covered and not covered, just ask us.
Protect your hard earned vacation from unexpected cancellation.
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Take the pain out of medical or dental costs.
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We'll provide assistance to get you to the hospital or home quickly.
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Covers the loss, theft or damage of your bags, tech and gear.
Help starts here.
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Wherever you are, we’re here 24/7 to help you in any emergency.
Are you in need of emergency assistance right now?
Contact Generali Global Assistance:
Telephone:
+1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Before your trip, check the latest government advice for any travel alerts for your destination.