By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
For policies purchased on or after 17 December 2021 please refer to the Policyholder Manual or contact us if you have any questions.
For policies purchased on or before 16 December 2021 please see below.
Para apólices compradas a partir do dia 17 de dezembro de 2021, consulte o Manual do Segurado para maiores informações ou entre em contato conosco para esclarecer as suas dúvidas.
Para apólices compradas até o dia 16 de dezembro de 2021, por favor veja o conteúdo abaixo.
Call the claims team at Chubb. They're available 24 hours a day, 7 days a week:
If you are in Brazil, call: 0800-591-1043
Call the claims team at Zurich. They are available Monday to Friday from 9am to 6pm and Saturday from 9am to 2pm (except holidays).
If you are in Brazil, call: 0800-878-3233
Depending on your case, what happened to you or your Travel Insurance plan, the procedures may differ. By calling us you will know the best way forward.
The contact with our customer service teams does not exempt you from the obligation to deliver all required documents.
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