Travel Alert: Iceland Volcano - 15 November 2023

Many news outlets have reported that due to increased seismic activity in the Reykjanes Peninsula, a volcanic eruption is expected in Iceland imminently. On November 11, 2023, Iceland declared a state of emergency, and the town of Grindavík was evacuated as a precaution.

As of November 15, flights were still operating in and out of Iceland as normal. However, this is a rapidly evolving situation. Travelers should monitor media coverage and sign up for alerts from their airline and other travel providers.

If you are in the affected areas, follow the advice of local authorities at all times, including any evacuation orders. Travellers in these areas may experience disruption to their travel plans.

If you’re already travelling

If you’re a World Nomads traveller and require emergency assistance, please contact our Emergency Assistance team as soon as it’s practicable and safe to do so.

For the latest official government advice please visit or

If you’re planning to travel in Iceland or Europe

Your policy can continue to offer cover in line with the policy terms and conditions. Note that the policy offers cover based on specific, listed insured events; also, you must be aware that policy exclusions still exist. Before planning travel, please check the government advice applicable to your policy and monitor media coverage.

You may have coverage for trip cancellation if your destination accommodation has become uninhabitable because of natural disaster, as long as you purchased your policy before this became a known event. Coverage is not available for this event for any policies purchased on or after Saturday, November 11, 2023.

If your travel plans are affected

Before commencing travel, please check the Canadian government website for travel advice and advisories applicable to your destination and monitor media coverage.

If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance.

If you have any other queries, please get in touch.

This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions, just ask us.

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