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If your checked-in bags are delayed by 24 hours or more from your scheduled arrival time, you might need to buy some clothing, toiletries or medications to get you by until they arrive. Provided these items are essential, you can claim reasonable expenses for such items.
Expenses for necessary and essential items like clothing, toiletries and medications
Total benefit limits will vary depending on what plan you buy (Standard or Explorer).
Plan | Single/Couple/Family |
---|---|
Standard | USD$150/ EUR€100 per 24 hours for each person insured up to 3 days USD$450/EUR€300 total claim per person insured |
Explorer | USD$150/ EUR€100 per 24 hours for each person insured up to 5 days USD$750/EUR€500 total claim per person insured |
Any baggage claim submitted will have the policy excess applied. There is a €70/$100USD excess deducted per person, per claimable event
Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the Product Guide, particularly the List of Benefits and Section 23 Delayed Baggage and Section 6 General Exclusions, so there are no surprises if you do need to use it.
Here are the main things that aren't covered:
We’re here to help if you have a question about travel insurance. We’re available:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
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