For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.

We know that travelling with one or more children these days can be tough going, especially on long haul trips, (20 hour flight from Rome to Sydney anyone?)

You can cover a family, being one or two adults who are 64 years of age or under and up to 8 of their financially dependent children or grandchildren under age 21. All ages are calculated from the policy issue date (and policy extension date, when applicable). 

One of the travelling adults must be the legal guardian of the dependent(s) and they must normally reside together. All dependents must be in full time education, 20 years old or younger and be travelling together with the adult/s.

All people to be insured on a policy must be citizens or legal residents of the 'Country of Residence' (defined in the policy wording) that you select when you apply for insurance. Details of all people to be insured must be listed on the policy for coverage to apply.

There is a maximum of 2 adults and 8 dependents that can be insured per policy. To insure more than 2 adults or more than 8 dependents, additional policies must be purchased.

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.

Who is covered by my travel insurance policy?

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Our contact details

We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 9:00am - 5:00pm (UTC/UTC+1)

Contact us


For policies purchase on or after 2 December 2018:

+353 21 237 8006


For policies purchased before 2 December 2018:

+61 2 8256 1542