For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Only the Explorer Plan may cover reasonable additional expenses you incur after leaving home should your travel plans be delayed or if you miss your connecting flight, through no fault of your own and due to an insured event.
If you’re delayed or miss your connection due to an insured event, you may have cover for additional expenses.
Be aware you can claim only ONE of the following two benefits if your flight is delayed or cancelled.
World Nomads Travel Delay Cover
If your booked public transport is cancelled or delayed and you’re delayed in reaching your overseas destination or your home for more than 12 hours, you can make a claim for additional expenses incurred during the delay for telephone calls, internet, meals and refreshments.
No policy excess is applied to Travel Delay claims.
OR
Additional Travel and Accommodation Cover for Delayed Flights - World Nomads
To enable you to reach your overseas destination and/or in returning to your country of residence, you can claim for reasonable additional accommodation (room only) and public transport expenses (Economy class) if your booked public transport is cancelled, delayed by more than 12 hours, or diverted or re-directed after take-off.
Claims for additional transport and accommodation expenses are valid only if no alternative is offered by the public transport operator. Other terms and conditions apply which can be read in the policy wording.
We’ll cover your reasonable additional accommodation (room only) and public transport expenses (Economy class) incurred if you don’t make it in time to board any onward connecting public transport on which you are booked to travel, including connections within your country of residence as a result of:
Cover for missed connections is not available to travellers on the Standard Plan.
While epidemics and pandemics are excluded from the above sections, there may be some benefits available to you if you purchased our Explorer Plan. Our Explorer Plan includes a Coronavirus Travel Costs section with cover for your reasonable additional travel, meals and accommodation if you’re denied boarding on your scheduled public transport due to you being suspected of being infected with Coronavirus.
You can read more about it in our Coronavirus cover article which has all of the details, including benefit limits and exclusions.
Travel insurance is not designed to cover everything, so take the time to read the full description of coverage in the policy wording so there are no surprises if you do need to use it.
Here are just some situations where no cover is applicable:
Only the Explorer Plan can cover additional expenses should your travel plans be delayed through no fault of your own or if you miss your flight due to an insured event.
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
We’re here to help if you have a question about travel insurance. We’re available:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018: