For when you have to cancel your trip because you or a close relative falls unexpectedly ill.
This information is for all travellers except: Americans, Australians, Brazilians, British, Canadians, Irish, and New Zealanders.
You haven’t even had a chance to pack your bags or get your passport and you get ill – so ill in fact that as much as you want to go on that planned overseas getaway you’ve been looking forward to, you aren’t well enough to do so.
That’s where our travel insurance for pre-trip cancellation kicks in. Sure it can’t fix the disappointment you feel at not being able to go or make you well, but it can help reduce the cost of cancelling your trip.
If you’re injured or medically unfit to travel, our policies cover any non-refundable, pre-paid:
You’ll need to provide us evidence it’s not refundable and if the airline or hotel says they’ll give you your money back, then you won't be getting a reimbursement from us.
This insurance is for when you’re seriously unwell and really can’t travel. If you’ve got a cold or mild attack of hay fever we’re not going to be able to help you out.
In order to be covered, you must either be:
The cover is conditional on the death, acute serious illness or injury (including any symptoms) being unexpected and occurring after you booked and/or paid for the trip and after you purchased the insurance.
If you change your mind about your trip overseas or decide you might want to delay it then we won’t cover you for cancellation.
This cover is for those situations where you are physically unable to hop on that plane, train or boat due to illness or injury. Other things we won’t cover include:
This is not a full list of what's covered and not covered. There are item limits and conditions that apply.
Depending on your claim, you'll need copies of:
I have to cancel my trip to Tanzania because my wife had an accident and she is waiting for a scan of her back. I should fly to Berlin tomorrow, then Bergen and day after to Africa. It is impossible now because she is alone in the house and I have to take her tomorrow to hospital for another scan. I paid 900 pounds for a Kilimanjaro Climb which is not refundable as it is too close to departure. I paid a deposit for a 3 day safari and had to cancel flights and my volunteer job.
Protect your hard earned vacation from unexpected cancellation before you leave home.
We’ve got your back.
Take the pain out of medical costs while traveling overseas.
We’ve got your back.
We'll get you to hospital pronto.
Help starts here.
Covers the loss, theft or damage of your bags, tech and gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Phone:+353 21 237 8008 or +353 21 237 8003 (calls are not toll free. You can claim your itemised call costs)
Wherever you are, whatever has happened, our multi-lingual assistance teams are here to help you and your family.
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions about buying travel insurance for cancellation. You can also find the answers to other questions in our Helpdesk or you can ask the customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.
Coronavirus (COVID-19) and travel - Need to know before you buy
There is NO COVER available for travel to any country or part of it with a COVID-19 travel ban, and any events that arise when you travel against any DFA travel bans or Do Not Travel warnings.
Ready to hit the road? Before you buy, check the Irish Department of Foreign Affairs and Trade (DFA) government travel warnings and make sure you understand the impact coronavirus (COVID-19) and the associated travel warnings may have on travel insurance coverage.About Coronavirus