Travel and medical assistance is available by our emergency assistance team 24 hours a day, 7 days a week.
As we’ve recently changed our insurer, please select the date you bought your policy for the correct emergency assistance team contact details:
For policies purchased on or after 1 September 2021
Emergency Assistance
For 24/7 Emergency Assistance team contact:
- Phone (from overseas): +44 (0) 20 3093 1750
- Email: worldnomadsassist@axa-assistance.com
- Open: 24 hours, 7 days a week
Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.
You'll need the international dialling code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
For policies purchased before 1 September 2021
For 24/7 Emergency Assistance contact:
- Phone: +61 2 8263 0470 or +353 21 237 8005 (call reverse charge via a local operator) or
- Phone: 1800 903 008 (within Ireland)
- Email: assist@worldnomads.com
Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.
You'll need the international dialing code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
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Contact us- All contact details
- Emergency Assistance Contact
- Claims contact
Contact our Emergency Assistance Team
For help in an emergency, contact the Emergency Assistance Service. They are available 24 hours a day, 7 days a week.
Contact us
For policies purchased on or after 1 September 2021:
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For policies purchased on or after 1 November 2018:
For policies purchased on or after 1 September 2021:
worldnomadsassist@axa-assistance.com
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For policies purchased on or after 1 November 2018:
For policies purchased on or after 1 September 2021:
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For policies purchased on or after 1 November 2018:
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For policies purchased before 1 November 2018:
For policies purchased on or after 1 September 2021:
https://worldnomads.claims.axa.travel/
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For policies purchased on or after 1 November 2018:
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For policies purchased before 1 November 2018: